Rated 4.7 out of 5 by 57
Rated 4.0 out of 5.0 by ProudRangerMom Linens
Beds are not made on a daily basis, trash was not removed and towels had to be turned in at the lobby for clean one. Because of kitchen, no breakfast was included
June 24, 2014
Rated 5.0 out of 5.0 by medic126 good service, nice room, quiet
staff went out of their way to be helpful. very comfortable. nice pool. the grill area was great
June 18, 2014
Rated 5.0 out of 5.0 by volleydramamom3 Just perfect!
We stayed here twice in the last two months -- for Family Day at Ft. Benning, and then again for Graduation and Turning Blue ceremonies. The hotel is incredibly convenient to Ft. Benning and the National Infantry Museum. The rooms were clean and plenty big enough for our family of 4. The staff was very friendly, and accommodated our need to arrive (very) late on our first night. Overall, we would highly recommend this hotel to others, and would definitely stay there again if we are in the area.
June 10, 2014
Rated 5.0 out of 5.0 by Pvt2014 Awesome staff & hotel
My family stayed twice within two months at this hotel while my son was in basic training! Both visits were very pleasant! Michelle, office manager, was very accommodating in addressing any issues and the staff was so helpful and friendly! I would recommend this hotel to anyone!!!
May 30, 2014
Rated 5.0 out of 5.0 Customer service excellence
During our stay there was a tornado alert in the area (one touched down in Salem, AL about 25 miles away) and we received a call at 5 a.m. from Martha who was on duty. She suggested we come to the mechanical room near the front desk for safety as the tornado siren had just gone off. We joined other hotel guests and Martha was excellent. She made sure we were as comfortable as possible - offered chairs, blankets, water, etc.
As soon as the alert was lifted about 6 a.m., she informed us and sent us back to our rooms. But not before saying that she would continue to monitor the weather and call us again if there was another threat.
This was only our second stay at a Candlewood property, but we certainly would stay and recommend the brand again.
May 10, 2014
Rated 5.0 out of 5.0 by Joy63031 Great staff, clean rooms...would def stay again
The staff was wonderful. Very nice and helpful. Room was super clean. I left a pair of shoes there and noticed a week later and when I called, they had them stored in the lost and found for me. I would definitely recommend this hotel to others. We are actually going back in a month.
May 2, 2014
Rated 5.0 out of 5.0 by Local staycationer Superior experience for the price!
First, I must say the bed was the most comfortable bed I have ever slept on. I thought with the low price, the room would be lacking in amenities. How wrong I was!! Staff was courteous and thoughtful; room was exceptionally clean and stocked. We did not want for anything. Will definitely stay again and recommend to others.
May 1, 2014
Rated 5.0 out of 5.0 by AvonL0 Much Comfort - Cleanliness - Excellent Customer service
This is what I look for in a hotel room stay when I need one, the value for my money, comfort, convenience, cleanliness, and good customer service. I found all of this to be provided at the Candlewood estates in Columbus, GA - Forth Benning. I really appreciate everything that was offered and provided. I would recommend this hotel to anybody. Thank you so much.
April 14, 2014
Rated 5.0 out of 5.0 by Xena01 More than what you pay for
This hotel is great. The price is very affordable, the suite was
very clean, comfortable, very roomy and quiet. The kitchenette was well equipped , the staff were very friendly . Pretty good location, there is a grocery store, mcdonalds and other fast food restaurants near by. It is very close to I-185 and a skip to Fort Benning. I highly recommend this hotel.
March 24, 2014
Rated 2.0 out of 5.0 by lew1965 Where was the internet
This hotel is not really all that bad as far as a place to stay, but if your there on business and need internet like I did then please go some place else. It seemed that the internet went out about every 2 minutes, when I asked the young lady at. The dest she said that the provider was there on Friday and I asked on Tuesday so you can see my pain. There were reports that I had to file and also taking a college class on line is very difficult because as soon as I log into my test I would get booted off. Terrible internet and for someone like me I depend on the internet to do my job. So like I said it your just staying one night not a bad place, I have stayed at better hotels, but any longer than a night I would check someplace else.
March 18, 2014
Rated 5.0 out of 5.0 by FLMom23 Best Candlewood Suites we've ever stayed in!
Excellent front desk staff that are very friendly and helpful. The room was spotless, the beds comfortable, and we thoroughly enjoyed our stay!
December 10, 2013
Rated 5.0 out of 5.0 by DelightedCustomer Nice, quiet, convenient!
This was a nice, clean, quiet, and convenient place! What a bargain!
November 21, 2013
Rated 4.0 out of 5.0 by 1ProudArmyMom Stuck on the elevator!
Upon arriving, I noticed that the outside of the hotel wasn't very appealing. Once I went inside, it was much more pleasant. While on the elevator with another family who was taking their towels to the front desk for an exchange, because they said they had to take the old towels down in order to get new ones, we got stuck on the elevator! While waiting on help to arrive, my husband was able to pry the elevator doors open. Needless to say, I was hesitant to get back on the elevator. It was ultimately repaired and we were able to se it later. Other than that, not too bad of a hotel. Pricey!
November 19, 2013
Rated 5.0 out of 5.0 A delightful experience
Not sure what I expected, but OMG,,,, it was not this. This place exceeded all my "normal" travel accommodation standards.
Full size refrigerator with an ice maker, a 2 burner cook top, a full size microwave and a full sized DISHWASHER, fully stocked pots, pans, dishes and glassware. I was totally blown away with the "bang I got for my buck".
The bathroom was clean and spacious as was the rest of the room. I liked the fact that they did not do daily maid service (but towel trade in was always available and for extended stays it is provided once a week) and that allowed me to leave my stuff out without fear of it growing legs and running away.
The only drawback is a personal preference to ME and I like the dark when I sleep. I was located on the 3rd floor facing the back parking lot, though it was very quiet the parking lot security light illuminated the room. The very nice drapes they have are pretty but not functional. They do not close.. Like I said, this is an issue I have with the need for darkness when I am asleep, it is nothing against the hotel or their outstanding accommodations.
November 18, 2013
Rated 5.0 out of 5.0 by DHop21 Great place
Great place to stay to visit family in service, graduation, or any other reason. Staff was extremely pleasant, and the rooms were great. Great location for visiting Ft Benning and the infantry museum.
November 18, 2013
Rated 5.0 out of 5.0 by Dallas67 Thursday nov 14, 2013
Everything was great! Allowed us to check in early, nice clean hotel.
November 18, 2013
Rated 5.0 out of 5.0 by JazzieJB Great stay
Great service as always. We stay here every year during the Fountain City Classic. Staff is always wonderful. Hotel is always nice and clean.
November 14, 2013
Rated 5.0 out of 5.0 by CAG1 Very friendly and helpful staff
I stayed here during the Soldier Marathon. It was very convenient and the staff was very friendly and helpful. I would stay here again.
November 13, 2013
Rated 4.0 out of 5.0 by Posms Motion activated t-stat
Only negative was motion activated thermostat. Got really warm during the night. Had to get out of bed and walk by thermostat to activate it. Hotel puts utility savings over guest comfort.
November 12, 2013
Rated 5.0 out of 5.0 by JB1235 Marathon Stay
I was down for the weekend to participate in the Soldier Marathon. I had a wonderful experience staying at Candlewood. It was my first visit! The only issue I had was noise from the room above. It was not the quality of the hotel, just a rude customer who wasn't being considerate of others around. The noise was an issue. Besides that, the hotel was outstanding! Thank you so much
November 12, 2013
Rated 4.0 out of 5.0 by GAlady5 Quiet and comfortable
My husband and I stayed at this location for our nephew's graduation from Ft. Benning. We found the hotel to be conveniently located, clean and quiet. The staff was friendly and helpful. We had a studio queen size room, which was fine for our overnight stay. If you were staying for a longer period of time, it would be better to have a bigger room for 2 people. The recliner was hard to close, but, otherwise it was a comfortable room
October 28, 2013
Rated 5.0 out of 5.0 by gailj Comfortable bed and cleanliness
The beds were very comfortable and everything was clean. When you walk in the front door you are greeted with a pleasant scent .The rooms contain a full size refridgerator, microwave, stovetop with cooking equipment, dishes and silverware. There is also a seperate floor for guest that smoke, as my husband does, I so not smoke and the rooms did not have the usual smoky odor. Enjoyed our stay very much, will stay again
October 23, 2013
Rated 5.0 out of 5.0 by Chris130 Highly Recommended!
We stayed at the Candlewood Suites in Fort Benning, GA last weekend. I had seen some mixed reviews a few days prior to us arriving and was nervous about what I would find. I couldn't have been happier. The place is immaculate! The rooms are spacious and clean the staff was extremely friendly and accommodating. The cupboard was a wonderful addition for snacking or a small quick meal. I will be staying here again next month for my son's graduation and I am looking forward to another wonderful visit. HIGHLY recommended!!
October 17, 2013
Rated 1.0 out of 5.0 Son's graduation
The room smelled of pet urine, the doors were scratched up and the laundry basket was chewed up. Obviously some didn't clean or inspect the room before we stayed. The bathroom door wouldn't lock. No room service during our three day stay, the pool was dirty and nobody is ever at the front desk. Just a sign to call for someone. Additionally, the location although close to Ft. Benning is not close to anything else. You have to drive 15 - 20 minutes for any resturant besides McDonalds. The area is also a little seedy - dont go out after dark.
Additionally, they only have one elevator that is terribly slow if working at all.
October 2, 2013
Rated 5.0 out of 5.0 by MPDChief NICE AND CLEAN -- GREAT STAFF
The room and the hotel were clean and comfortable. The staff were friendly and helpful. Chairs at pool need to be replaced but the amenities (kitchen in room, cookout grills at pool, small store) were great.
September 24, 2013
Rated 2.0 out of 5.0 by jewels67 A bit disappointing
Where do I start? Upon checking in, I found out the only thing I got complementary was coffee. The room was nicely appointed but I requested a two bed hotel room and got one and there were no other rooms available, the room was small, and the bed was lumpy and uncomfortable.Overall my stay was disappointing and I'm glad I only booked a one night stay.
September 8, 2013
Rated 5.0 out of 5.0 Excellent experience
My husband and I were VERY pleased with our rooms at Candlewood Suites! We have had our share of bad experiences with hotels that cost more than this one. For the price of the room and the wonderful space and cleanliness, you can't beat it. Having a full size refg., microwave, dishwasher and even plates and eating utensils,....just WOW. The staff was very friendly and helpful as well. We would definitely stay here again and will look for other Candlewood Suites to stay in the future! Thank you for the great stay!
September 4, 2013
Rated 5.0 out of 5.0 by judy469 Boot camp graduation
We really liked this hotel! Very very nice! Excellent prices, awesome rooms! All 3 of our rooms had fridge, stove ,microwave,dishwasher! Very professional! Will go back!
August 26, 2013
Rated 4.0 out of 5.0 by kimbearly55 overall great place
Suites are very nice size and reasonably priced. no free breakfast but microwave, fridge and dishwasher in room for making your own meals. Rooms very clean and comfy.
August 26, 2013
Rated 5.0 out of 5.0 by GIJo Close to Ft Benning
Suites are very clean and comfortable. Staff is friendly and helpful. Free Laundromat is a bonus.
August 22, 2013