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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.5

    based on 70 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    70reviews

    • 5 Stars
      50
    • 4 Stars
      9
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      1

    kitchenette

    By

    June 25, 2015

    great stay rooms were clean staff were very helpful the laundry room was great all free the fitness room was great my family and i would definitely visit this location again

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    POOR SELECTION

    By

    June 24, 2015

    platinumelite

    HOTEL SHOULD NOT ALLOW SMOKING IN THE ROOMS. THE SMOKE TRAVELS THROUGHOUT THE HOTEL AND IT WAS BAD.

    THERE SHOULD BE A POOL FOR DOWN TIME. PEOPLE HAVE CHILDREN AND THEY WANT TO SWIM IN A POOL.

    Posted byHotelStaff
    June 26, 2015
    Thank you so much for your review of your stay with us. We value your feedback and suggestions for our property. As an extended stay hotel, our goal is to provide a home away from home experience to all of our guests. In order to accommodate our smoking guests, we have designated half of the third floor as smoking suites. The remainder of our facility has been designated non smoking for our non smoking guests. Once again, thank you for your stay with us. We hope you will continue to use IHG properties as your brand of choice.
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    A very enjoyable experience

    By

    June 24, 2015

    club

    Enjoyed having a great staff and a comfortable room.

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    Waited Two Hours to Check in

    By

    June 23, 2015

    club

    I feel like the management at the hotel was lacking. Seemed to be in a state of confusion at the front desk, with 3 people running around and not really knowing what is going on! We stayed at this hotel because of its reviews. We won't be staying there again.

    Posted byHotelStaff
    June 24, 2015
    Thank you for your review of your experience with us. Please accept our sincerest apologies. We appreciate your feedback as this allows us to know what we can approve on in the future. Due to the unusual circumstances at our extended stay property, in which the entire town was fully booked, we regret to know your room was not ready upon your arrival. We have taken the necessary steps to improve this in the future. We hope you will continue to use IHG as your lodging of choice, and hope that you will give us another opportunity to provide you with the level of service that you have come to expect should your travels ever bring you back to Conway.
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