Rated 4.6 out of 5 by 89
Rated 5.0 out of 5.0 by YardBird Great Location - Great Room
Attending graduation at Hendrix College - excellent experience.
Only issue and neither my wife or I mentioned it to each other or anyone there but.......it is a shame that a property this new and nice has issues with the bath drain. We both mentioned (after the fact) that the shower water backed up and did not drain properly.
Otherwise a great location, great room for event in Conway, AR.
May 20, 2014
Rated 5.0 out of 5.0 by TammyA48 Clean room and friendly staff
Enjoyed my stay very much. Room was clean and the staff was friendly. Hotel is in excellent condition.
April 9, 2014
Rated 5.0 out of 5.0 by DUGFIB RELAXING, CONVENIENT STOP...
FRIENDLY STAFF, VERY HELFUL....
FRONT DESK VERY WELCOMING, MADE A POSITIVE FIRST IMPRESSION...
HAD A COMFORTABLE STAY...
HAD A GOOD BREAKFAST...
April 5, 2014
Rated 5.0 out of 5.0 by Judy50 Wonderful!!!!!!!!!!
We have stayed in numerous HIE hotels. We think this one is the best!!!!!!!! Everything was great from check-in to check-out. All of the personnel was most helpful. The kitchen and breakfast room was so pleasant in every way. Times like this make us want to stay in HIE hotels every time we travel.
The only thing that is not too good is the access to the hotel. It is hard to get to. But once you have been there it is worth the effort to come back.
April 4, 2014
Rated 5.0 out of 5.0 by Jan14 will be back!!
Was a great stay! Check in good. Help good. Room good. Price good. Easy to get to. Will be back.
April 2, 2014
Rated 5.0 out of 5.0 by Salemsmomma Excellent!
We stopped here to sleep on our way to Florida. We had a double queen bed room. The hotel is great, clean and very comfortable! The staff that worked that night was awesome. We arrived around 11pm and the front desk clerk was more than gracious! He allowed us to get in the hot tub to relax (after 9 hours of driving!) even though it was closed! The room was very clean, comfortable and the beds were amazing! The decor is nice and very relaxing! Breakfast was good too, with very nice staff! I would stay here anytime!
March 19, 2014
Rated 2.0 out of 5.0 by Qolotlh Bed was overly "firm"
Heating and air not connected to the wall controlls, was difficult to get the room to not be 60 or 85. They apparently clean at 6am slamming doors, loud cleaning staff, and stomping floors.
Bed was just hard causing some back and shoulder pain that almost a week later is still bugging me.
Would recommend a different property in this quaint town.
February 23, 2014
Rated 5.0 out of 5.0 by Jerry2345 Very nice Hotel. Great Service
Your hotel was very nice, and the staff were very accomodating. When I checked in I asked when do they serve breakfast, and they 6:30 am. My father and I are very early risers and were plesantly suprised when the staff had breakfast ready at 6:00 am. This allowed us to enjoy breakfast and beat the morning traffic through Little Rock. Thanks for the clean room and relazing stay.
January 27, 2014
Rated 4.0 out of 5.0 by Frequent Traveler 01 Great Holiday Inn in Conway
On a trip to visit family, we stayed at the Holiday Inn in Conway for 3 nights. The hotel has great modern features and furniture, making it feel like a boutique hotel in a larger city. The rooms are spacious with super comfortable beds, large flat screen tvs, well appointed bathrooms and double pain windows that muffle any noise from the near by I-40 highway.
The hotel has an in door pool and Jacuzzi with very warm water. While we didn't swim while there, if we come back, it would be a great way to end the day. We also noticed that the hotel has an outdoor grill so you can, bbq, if you wanted to.
Breakfast was included and was fresh, plentiful and provided in a clean, spacious environment. The kitchen staff were wonderful and very friendly.
The hotel is walking distance from a giant Walmart and several restaurants.
The check in staff were courteous but distant and didn't offer the usual amenities that a gold IHG member receives. When I asked for them, they were happy to provide them but I shouldn't have to ask.
Overall this was a great experience and I would definitely stay here again.
January 20, 2014
Rated 5.0 out of 5.0 by Chris 1985 Clean
I had a great stay here when I was in town for business. The hotel was very clean and the staff was very helpful. I would highly recommend stayinh here.
January 14, 2014
Rated 4.0 out of 5.0 by Rfredrick Nice Hotel but Maid Service Lacking
Very nice hotel.
I did have 1 issue.
I put out my do not disturb door sign out until 10:30am when I left for the day I took it off. When I returned my room had not been cleaned.
January 12, 2014
Rated 5.0 out of 5.0 by Slm75 Comfortable bed, maids and dining room help were very friendly
Only drawback was even though the hotel was not even close to being full , they put us next door to someone who was up at 4:30 am, showering and banging around til 5:30 am
January 8, 2014
Rated 5.0 out of 5.0 by Happy momma Excellent stay
We got in super late that night due to a game up North. Check in went very smooth and we were in a ground floor which helped with bringing sleeping children in. Breakfast had a good selection so everyone was able to find something they liked. The fitness center was nice. Some weights in there would be nice though. Overall a very good and pleasant experience.
January 2, 2014
Rated 5.0 out of 5.0 by Gtlco Wonderful experience that started with the person who checked us in that night! He was superb!!!!
Will definitely stay here again! One of the better stays we have had in this area. The young man who checked us in was one of the best ever! He really went out of his way to help us in any way we needed! He made it great!!!
December 31, 2013
Rated 5.0 out of 5.0 by Paper5 "Hit the Spot"
After traveling by car for 5 hours, it was so nice to walk into a clean and very friendly motel. The staff was wonderful and the stay memorable. Be sure to check out the Italian restaurant #Russo, I believe# as it has great food. It's one of those places that has so much to choose from that you realize that if you lived nearby, you'd finally come up with your fav's!
December 30, 2013
Rated 5.0 out of 5.0 by Chuckie2 Great Night's Sleep
I'm handicapped and the staff was very accommodating. The room was quiet and the bed very comfortable. My wife & I slept very well and enjoyed our stopover in Conway.
December 17, 2013
Rated 5.0 out of 5.0 by VG180 Over all a good place to stay
Great room rate nice staff and clean rooms THANKS!!!!!
December 16, 2013
Rated 5.0 out of 5.0 by HighVoltage Very Comfortable
Very comfortable and new hotel. Beds are nice, and within walking distance to a few restaurants. I really enjoyed eating at Russo's right next door. There's and outback directly behind the hotel.
December 8, 2013
Rated 4.0 out of 5.0 by maest10 Most important the room was clean!!!!!
The front desk was very accommodating as originally
we were assigned a room with a shower and they worked with us
so I could have a tub- do not like only a shower. Enjoyed having more towels, toiletries, and clean bed linens. The complimentary
breakfast was good too. Overall we had a very nice stay.
November 13, 2013
Rated 3.0 out of 5.0 by sharper509 Nice facility staff could use some work
A little customer service would have gone a long way. We stayed there several days. One day housekeeping just put the towels in the bathroom and did not put them away - just left them on the toilet in a pile. They also did not replenish the sundries. On the day we checked out - housekeeping came by prior to check out and wanted to know when we were leaving - she was very annoyed when I said "at check out".
Other than those issues it was a very good place to stay. I might stay there again, but there are several hotels in the right next door so I suppose it will come down to economics.
October 31, 2013
Rated 5.0 out of 5.0 by Neeley5 Great Service
This is by far one of the most comfortable and friendly hotels that we have EVER stayed in. Amazing facility and friendly staff made for a happy vacation for my sisters and me and especially for our parents that are 87 and 86.
October 12, 2013
Rated 5.0 out of 5.0 by Zplace New and clean and comfortable bed
This is a fairly new hotel so it is clean and smells new. The bed was great and room well appointed. Walking distance to Outback and Ruby Tuesday.
October 7, 2013
Rated 2.0 out of 5.0 by Pharmer Very disappointed
Just spent 11 days at a holiday inn facility in Arkansas. Made reservations more than 3 months in advance for 2 king suites. Travelled all the way from Michigan and we we got there they did not have the rooms we requested. They put us in 2 handicapped rooms that smelled awful. From there it just got worse. Ended up with a 2 bed queen suite for just one person. Then, not allowed to use my rewards points. They certainly just lost my business.
October 3, 2013
Rated 5.0 out of 5.0 by GospelGroup Great 2-night stay
We stayed at HI-Conway while attending a gospel music convention in nearby Quitman, AR. This is a very nice property (super clean, quiet, etc), but our stay was really enhanced by the staff. Peggy (in the breakfast area) went "above and beyond" to make us feel like family both mornings that we were there. It's nice to still see people who act like they love their job and the people that stay there. We will return.
October 2, 2013
Rated 5.0 out of 5.0 by Cactus2013 Great hotel!
We have stopped here several times and every stay has been great! The rooms are spacious and comfy and the shower is a welcome feature. All of the amenities are top notch and the room with a balcony is nice. Great location off I40 and the staff is very good. We look forward to our next stay here! IHG Member recognition on check in is a plus.
October 1, 2013
Rated 5.0 out of 5.0 by BigGuy47 Comfortable, Clean and Welcoming
This is one of the better HIE properties. Friendly and efficient front desk welcomed by name, recognized IHG Platinum status, and completed check-in quickly. Rooms are comfortable, bedding exceptional for HIE, and the wifi is also good. Breakfast offered a variety that included fresh fruit., Attendant quickly replenished items with a smile. This property is a newer property and is well maintained. A pleasure to stay in Conway., unlike other IHG locations to the south.
September 13, 2013
Rated 5.0 out of 5.0 by Be085086 BREAKFAST
The ladies working the breakfast area should be commended on there outstanding customer service and kindness. We have stayed in several hotels in conway as our daughter is in school at Hendrix and we will only stay at this hotel from now on.
September 11, 2013
Rated 5.0 out of 5.0 by Chris215 Great hotel
One of the best Holiday Inn Express that we have ever stayed in. Room was big,clean and comfortable. Breakfast was great, lots of food to choose from and the breakfast room itself was outstanding,plenty of tables and clean and tidy. Definitely would recommend this hotel.
August 24, 2013
Rated 5.0 out of 5.0 by Nana1955 Holiday Inn Express - Conway
This is a very nice hotel. It is new and the rooms are excellent. Very clean. The hotel staff are extremely nice. I would highly recommend this hotel.
August 5, 2013
Rated 4.0 out of 5.0 by LRwb Odd stuff
The plug-ins in the bathroom had some kind of block on them, too hard to us. The beds are too HARD!!! Breakfast was great, good food and staff kept the area clean!!! Hotel located for easy access to everything in Conway.
July 26, 2013