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Rated 3.7 out of 5 by 34 reviewers.
Rated 5.0 out of 5.0 by Comfortable The stay at Candlewood was Great. The staff is very friendly and helpful. The room was cleaned well. I stay here everytime I am in town. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed great accomodations I liked the hotel very much and I plan to stay here again next time my family is in town. The hotel was very clean and the staff was very friendly. July 15, 2014
Rated 1.0 out of 5.0 by Horrible Experience I got there, check in was quick. Room was clean. Internet WENT DOWN, or actually was not working when we got there. Was not able to do work the first night. I called front desk and they said, "Oh right, more people called about that. I should call the techs. I will call you back" After 30 minutes I receive, "Um yes, techs confirmed it is not working. We just have to wait for it to start working again." The next day, The internet was working OK, but the TV kept going to NO SIGNAL during any type of show. Got tired, gave up on TV. Internet went down again. On the last day, BOTH of my keys stopped working. Of course, FD fixed it but why would keys stop working in the middle of my stay?? Who knows. July 14, 2014
Rated 5.0 out of 5.0 by Good location, comfortable suite We were there for a funeral so being close to family was the priority and it was a quick visit. There was no opportunity to use the kitchen, but the suite was nicely stocked for it. We had a comfortable sleep and the staff was accommodating with our checkout request even though we ended up not needing it. We would stay there again if the need was there to stay outside our relatives home. July 13, 2014
Rated 2.0 out of 5.0 by Changed rooms Had to switch rooms after first night. Frig. do not work. It took me 2 hours (of my vacation time) to move to the top floor. The first night in that room, the frig. was very loud. Did Not get a good night sleep.Told Manger about ALL what was going on. she offered another room. I said NO, that I already wasted 2 hours moving. So later that day, we was SO Tired, we took a nap. Only to be wakened by house keeping, across the hall. :( :( We just cut our vacation short. In 1/2. We spent our Honeymoon there, 2 years before, and was GREAT! Not sure if we are ever going back to that one. :( July 12, 2014
Rated 4.0 out of 5.0 by Very friendly staff I have enjoyed my stay at this Candlewood. It is in a great location close to local restaurants and stores. The staff was very helpful and friendly. I would recommend this place to anyone and to plan early as they fill their room quickly. They have a Wednesday evening social that has been a wonderful delight serving a variety of food items. If you are in the area try to stay here and enjoy the place. July 10, 2014
Rated 2.0 out of 5.0 by Dangerous property As far as the the cleaning and front desk staff go you couldn't ask for better. The only problem that I had was that my truck kept getting broke into not just once or twice but THREE times. When I contacted the police department about it the first time they told me to contact the hotel management about getting the video footage, so I call the front and informed them so that they could let management now. I never herd form ANYONE. Then not even two weeks later it happens again this time the truck is parked in the closest spot to the lobby doors you can be in without being in the handicap spot, and the over night guy head the alarm truck alarm going off and called one of my co-workers room letting them know that it was happening (don't ask me why they didn't just call me). and I had to call three time before I was finally able to talk the the manager. The final time that it happened came two days after the second break in and was the most violent entry (a rock the size of a cantaloupe was used to smash a window out of my truck) at these point I relocated hotels and finished my stay in Corpus without anymore incident. June 25, 2014
Rated 2.0 out of 5.0 by frustrating experiance!! I booked this hotel online all the pictures of the hotel looked very nice and all the rooms looked spacious with sofas and I they took my government rate. I booked the room almost a month in advance advised we will have 2 adults and 2 kids but 1 queen will be ok if 2 are not avail we will bring an air mattress. We went to check in Fri about 1:00 and they stated the room wasn’t clean yet so we went to lunch and came back an hour+ later. I advised again 1 queen bed was ok we have an air mattress, We got up to the room after fighting past 5 cleaning carts blocking the halls with all our bags. The room was nice but smelled like cleaning supplies so bad we couldn’t breath and was horribly small no sofa there was not even enough floor space to put out full size air mattress not to mention this was not a queen size bed it was closer to a full. There was not any pictures on the site that showed I immediately called down to the front desk and asked for a bigger room even if we had to pay more. She stated she would have to check but didn’t think there were any other avail but she would check and get back with us. At that point the fire alarms starting blaring and she stated they would be testing the alarms for the next few hours. We decided to go to the beach to give them time to deal with the rooms and the deafening alarms. We took all our bags and asked the girl at the desk to please let us know once she was able to change our room and that we took all our bags so if they could find another room we would book another hotel. By 4:30 I hadn’t gotten a call and called the hotel no one seems to know what I was referring to and transferred to the manager. I went over all the issues she was apologetic and seem concerned about why this issue was not handled and she had not been advised. She stated she will check into it and call me back. She did call back shortly but stated there were no other room. I advised this late in the day it was going to be hard to find another hotel. She stated she went and moved some furniture in the room to make space to put the air mattress down. She stated she would give a reduced rate and would see if there was another room avail for the following day, We got back to the room and there was barely enough room to out the air mattress down and would be no way to walk around . We called the desk and asked for extra blankets and pillows for the kids and then left to go eat dinner. When we got back 2 hrs later still no blankets or pillows had to go down to the front desk to get them. I never got a call back the next day to see if there another option by them i didn’t care. When we checked out she did give a room credit as she stated. June 24, 2014
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