Rated 3.5 out of 5 by 310
Rated 2.0 out of 5.0 by jeffheff77 Terrible Room / Poor staff
Arrived at the property in afternoon checked in and had dinner. Had recently checked with the hotel to get a additional room and none was available. Went back to the room and discovered it backed up to the elevators and heard them ALL night. Went to the desk the next morning and told front desk about my stay and they accommodated me with a new room. When I questioned them on why I got stuck with that room they said they were booked up but had some cancellations. I was blown away with that response as a platinum member I stay at your hotel a lot and why did I drop to the bottom of the list. NOT HAPPY. Note I have been staying at this particular facility for over 20 years ( under other names) first bad experience but it will be my last.
July 29, 2013
Rated 1.0 out of 5.0 by RC1977 Issues
The carpet in the rooms are old with stains. I found two baby bugs on the floor the day I was checking out. I would not have stayed here another night. This hotel needs updating and better maintaining. The price that I paid was a discount rate due to a conference I was working and that price was crazy high for the type of hotel.
July 29, 2013
Rated 1.0 out of 5.0 by Tank138 Worst experience I have had with a Holiday Inn
Check with William the front dest manager, he know all the details.
July 26, 2013
Rated 1.0 out of 5.0 by Coyote40 Great location but poor service
While checking in I was not acknowledged as a platinum member and offer that I had purchased (deluxe stay with breakfast for 2) was not either. Had to go to front desk the next morning to get breakfast passes. No mention of where elevators were located or where restaurant was during check-in. I did not stay 2nd night and moved to a different hotel.
July 25, 2013
Rated 4.0 out of 5.0 by Fuenbob Comfortable all around
Rooms were nice and the bed was awesome. Great location and beautiful view. Walking distance to many restaurants and a very short drive to many area attractions. Staff was friendly.
July 24, 2013
Rated 4.0 out of 5.0 by Rick78 Good but not great
I'm just picky, but for a hotel in this price range, there should be a fridge and microwave in the room. Also for that amount, I should get some free breakfast! There is a paid restaurant on site but didn't seem like a lot of people were using it. Despite that, the room was clean, no problems with anything in the room! It was comfortable and very nice view. Just picky about the other items I mentioned. The WiFi was tricky to use but you just have to go to a website or two for the log in screen to pop up.
July 24, 2013
Rated 4.0 out of 5.0 by MsDonna3 The front desk service was awesome
The moment we walked in we were greeted and welcomed. The friendly lady who checked us in was friendly and helpful. I THINK her name was Jenalle . She gave us a map and coupons that we could use on our visit in Corpus. The Hotel was very nice and clean with all friendly staff. The one thing was the door to our room was not working properly had to get another card. Got locked in once but was helped quickly. I will go again to this hotel everytime I visit Corpus. Loved it !!!!!!!!!!!!
July 23, 2013
Rated 3.0 out of 5.0 by normee comfortable bed
needed a small refrigerator for water or sodas. needs a phone book. needs better cleaning where curtains are on the top. overall good stay .
July 21, 2013
Rated 5.0 out of 5.0 by Falcon90 Relaxing Time
This was a great place to relax and enjoy each other's company. Located on the Bayfront we were able to enjoy strolls on the bay at night.
July 21, 2013
Rated 1.0 out of 5.0 by Ralphb58 Staff Assistance and Room
Manager was know help couldnt sleep all night because elevator kept making loud noises and me and my wife up all night. Made know accommidations. would i stay again NO. Had better help from Staff they were helpful but couldnt really help.
July 19, 2013
Rated 3.0 out of 5.0 by kiepay difficulty checking in
Several from our group had difficulty checking in. had one who was told his reservation had been cancelled and I was told that someone had checked in using my confirmation number the day before. both problems were resolved.Also had one of our meeting rooms without access to drinking water and glasses but staff resolved the problem. Room was nice and comfy
July 19, 2013
Rated 4.0 out of 5.0 by JimBob43 Some what services concerning July 4th hassels!!
Under the extreme curmistances of the very busy July 4th major wkend situation at this HI and in Corpus the staff did a great job trying to help everyone; however, even us PC mbrs (my self a Palt) didnot receive top priority that we should. Just to many guets trying to check out, rooms cleaned, and others (like me) checking in.
They need more help on these special weeks.
July 17, 2013
Rated 2.0 out of 5.0 by Jasftry Okay but not great.
There was debris on the floor out side our room when we checked in on Thursday afternoon and it was still there on Sunday morning when we checked out. There was also lots of small items of trash in the hallway leading me to believe that housekeeping did not vacuum the hallway for the four days we were there.
We left our room at 8:00AM on Friday and returned just after 5:00PM to find that Housekeeping had not serviced our room. We had to search out a housekeeper to get coffee and fresh towels.
On Thursday night two separate hotel employees knocked on our door to inform us that the rollaway bed we ordered was on its way though we had not requested a rollaway bed.
The service in the restaurant was extremely slow even though it was never more than 50% full.
All employees were friendly and pleasant but as a Priority Club member and frequent traveler it seems that management at this Holiday Inn is not up to par.
July 14, 2013
Rated 3.0 out of 5.0 by lavygirl great location
this hotel has a great view and location. easy to walk to downtown restaurants. the room was nice and not cheap since it had a view, but could hear the elevator shaft noises all day and night prevented a good night's sleep. mentioned the problem when checking out and the attendant only offered pity about the issue. the room was overpriced for this problem and the staff seemed unconcerned. also could never get the wifi to work.
July 11, 2013
Rated 2.0 out of 5.0 by martin0990 Holiday Inn Marina
Old Omni, needs to be updated, staff was excellent, fair value,yes I would stay there again
July 11, 2013
Rated 1.0 out of 5.0 by Lighthouse56 Not What I Expected
I arrived at 2.00PM on Monday July 8th. When I went to check into the room, there were two glasses of wine or some sort of drink in front of my door. I went in for a few minutes and then went to the front desk ands spoke with Jessica. She said she would get that taken care of. I left for two hours and came back. The glasses were still there. I went into the room for a while and when I left for supper, I told a young man at the desk about the glasses. He said he would take care of it. An hour later when I cam back, they were still there. I waited till the next morning when I went to breakfast and Jessica was working again. I told here that the glasses still had not been picked up. She sighed and told another person that was there. "Go get the glasses". She acted like I was really bothering her. The breakfast was another bad experience. I waited at the door for almost 5 minutes before any one greeted me. The she walked me thru the dining room and said "You need to wait outside till we get a table. There were several tables for two available. I waited 10 minutes and she never came back. I left. People were swimming at midnight and it was hard to sleep. Overall bad experience. I think the room is way over priced. Other hotels have nicer rooms but for less. Won't stay here again.
July 11, 2013
Rated 4.0 out of 5.0 by Matt41 Good but over priced
The hotel staff was very accommodating. Our room smelled like smoke and they moved us to another room no problem. It was quite a bit more than I usually pay for the same service. But it was the 4th of July. The food was good at the breakfast buffet.
July 10, 2013
Rated 5.0 out of 5.0 by Pete0609 Pleasant staff, nice hotel, very reasonable vending prices
I enjoyed our stay and would definitely return. I was surprised by the cost of the vending. It was under the cost of any vending I have seen at hotels or just general vending.
The fitness room was great!
July 7, 2013
Rated 3.0 out of 5.0 by AndyD2013 Check Out
We were given by the front desk the option to stay until 2pm on 29th June which is nice. On this day, we returned to our room 12:30 pm only to find our stuff taken out of the room as it was already cleaned. Good thing the cleaner was in the same floor still cleaning, otherwise I could have not find my other stuff. I found my stuff inside the cleaner's cart (bundled in a plastic) and others in the trash.Hotel front desk and housekeeping should coordinate to avoid disappointment.
July 6, 2013
Rated 2.0 out of 5.0 by PlatinumPC Not my best experience for a get away to the beach
First issue was the $10 charge for parking ($15 for valet). When there is plenty of free parking outside the hotel. This is Corpus Christie not South Beach. I recommend that you adjust your prices for hotel guests to be a little more in line with the current market. Hotel was trying very hard to look upscale, the lobby and meeting rooms are beautiful, but the bath tub in the room was VERY dated (1970's or 1980's). The price for the room wasn't bad and the location was fantastic especially for boaters. One last thing and the thing that probably soured my attitude about my stay here. The valets were a little too familiar, really boarder line rude. On two separate occasions, once even noticed by my wife. It was nothing serious enough to complain about but enough to make us reflect negatively about our stay at this property. We are going to try the Express out in Port Aransas and will hopefully have better luck for a local get-away spot.
July 4, 2013
Rated 2.0 out of 5.0 by Cobra24a Leisure stay
This stay was way too expensive for the lack of amnenities available.
July 3, 2013
Rated 4.0 out of 5.0 by Kathy88 Awesome trip!
I checked in late and didn't get the double beds I wanted, but other than that my friend and I had a great trip and enjoyed our king size bed.
The staff from the front desk to the cleaning staff were all helpful and friendly. I would definitely stay here again if I come back to Corpus.
June 29, 2013
Rated 5.0 out of 5.0 by CTM31 Great Get A Way Hotel
This is a Great Get A Way Hotel. Great room rate for the short that I reserved ny room.
June 28, 2013
Rated 4.0 out of 5.0 by Htown2112 CorPus Stay
Hotel location was good. Rooms were a little outdated but they were clean. Just stayed for one night and it did the job. I didnt wake up scratching my head... so I would probably stay there again.
June 24, 2013
Rated 3.0 out of 5.0 by Wedding06142013 Wedding Party discounted rate
Our stay was for three nights. Our brother was getting married and we were able to get a reduced Wedding Party rate for Friday and Saturday night. On Thursday, we had to pay the regular rate. The front desk staff was TOTALLY CONFUSED!!!!!!!!!!!!!!!!!!! You need to provide more training for the front desk staff. On check out they charged us the regular rate for all three nights. We spent 30+ minutes with the front desk staff and manager to get it corrected. We explained in great detail when we checked in, but somehow it was not clearly conveyed. My sister was staying in a separate room and on Friday afternoon at 4:00 p.m. she could not get in her room. The front desk staff gave her access to the room for one night. She called the front desk staff early Friday morning to clarify that we were staying through the weekend.
I also felt you needed more than one person at the front desk on Sunday morning check out. The restaurant only had one staff person and you need two when you know hour hotel is FULL.
No, I will not be staying at this hotel again. The rooms and beds were comfortable, but the staff is lacking.
June 23, 2013
Rated 4.0 out of 5.0 by boyzonlymom2 Very nice staff, great location, beautiful rooms and great experience!
We made reservations that morning for 1 night. I am used to staying at other places that the king size bed has a fold out couch as well. I wanted two queens but they are so booked up they only had a king. We checked in and the reservation agent told us we had a king and I made sure it had a fold out. They do not. He told us we could get a roll away. I showed him my two kids, 13 and 11 and he assured us they would fit. A few minutes later the supervisor said that she had a double available. Cool we took it. Went up to the room and it only had a king. I called downstairs and told them. They apologized and sent a roll away. The agent came immediately up to the room himself and apologized. He gave us coupons for complimentary breakfasts for us all. I thought that was very nice. The roll away is twin size and only 1 would fit but we put the youngest in the king bed with us and it was fine for 1 night. The staff was very nice, very comfortable rooms, and a wonderful view. We will visit there again but will make reservations well in advance :) I paid for a room with a view but got a very small corner view. Make sure you are getting what you paid for. I did not complain about it.
June 22, 2013
Rated 5.0 out of 5.0 by Sam65 Great Service and good location
The staff are wonderful fun time close to the beach
June 20, 2013
Rated 1.0 out of 5.0 by sixfeetofsnow Terrible experience
Terrible service from the staff.
My room was not ready when I arrived at 7pm night one.
Rooms were not clean.
Unreliable shuttle to the airport.
Will never stay there again.
June 19, 2013
Rated 3.0 out of 5.0 by Able cold water was hot
I call front desk complaining about the cool water, the cool water should be cool instead it came out very hot, I requested to have another room but it was the same the cool water was hot and they gave me a room next to the elevators and couldn't sleep. I talk to other guest that were staying on the 10 floor and down and the cool water came out cool the way it should be. I think the only one's were from the 12 floor and up. I stayed at the floors 16 & 17.
For the price I Paid not satisfied
June 18, 2013
Rated 4.0 out of 5.0 by EdB52 great hotel
Everything was great except the breakfast buffet is a little expensive and the wait staff in the restaurant are slow with their service. Other than that, the hotel is very nice.
June 18, 2013