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Rated 4.4 out of 5 by 12 reviewers.
Rated 5.0 out of 5.0 by Great facility for the price We need access to a kitchen when we travel because of dietary needs. This one served our purposes better than others. The suite layout was spacious and allowed for storage so the rooms weren't cluttered with travel gear. The pool and jacuzzi were most enjoyable. We'll definitely use Candlewood Suites again in the future! October 16, 2013
Rated 5.0 out of 5.0 by bv59 Nice Hotel, I've stayed here before- only thing I missed was the large table or counter workspace that I'm used to at Candlewoods, October 14, 2013
Rated 5.0 out of 5.0 by comfortable bed Very hospitable staff. Comfortable beds. Closest HI property to a wedding we attended, and excellent point reward withdrawal. Only thing I missed was real brewed coffee, and a hot breakfast in the breakfast area, as in a HI Express.. September 26, 2013
Rated 1.0 out of 5.0 by Not a pet friendly hotel Upon arrival I asked the front desk clerk if there was a first floor room available, as we were traveling with our 20 lb dog. It was then that for the first time I was told there would be a 75 dollar charge for our dog. I told her that I asked central booking about dogs and any additional charges and they said NO . I asked to speak with the manager of this hotel and the clerk said the manager would not be available until the next day at 8 pm. So, I called central booking and again asked about any additional charges. Again the person said NO additional charges for dogs. I handed the phone to the clerk at the front desk and she must have also been put in touch with a supervisor, as the charge was waived. But I had to sign two pages of forms and noted that the dog must be crated if you leave the room and no walking the dog thru the lobby. I also noticed that it was difficult walking thru the lobby as there were laundry car bins right next to the hallway off the lobby to our room. The experience made me feel like I was in the wrong and felt extremely uncomfortable. This is the second review I have written because my first one was returned because I mentioned other chains who have been very dog friendly. Also I called the customer care and they said I would hear from the manager, but still have not. One other thing, the bed space on one side is so tight that you have to turn sideways to get out of the bed. There was not enough room for a nightstand and reading lamp. We cut our stay short and left early the next morning. September 14, 2013
Rated 5.0 out of 5.0 by Surpassed expectations We didn't know what to expect as we hadn't stayed at a Candlewoods before this. We were greeted by the most courteous and knowledgeable host we've ever met.... wish I could recall his name...he had a goatee. :) The room was great (even though it was a Queen bed - we prefer King, but all sold out). We had some wet clothes from having been white water rafting that day, so were pleasantly surprised when they had laundry facilities on site. We had our clothes cleaned and dried as we enjoyed the delicious coffee in the 'Candlewood Cupboard' - what a neat idea having the basics like detergent/medications etc so conveniently available for purchase (and at very reasonable prices)! As for noise, the hotel was fully booked the night of our stay, but we didn't hear anything, aside from a loud clank one time (when someone in the room above us dropped something that sounded like a pot...but that's expected!) :) We will definitely make this hotel a stop enroute our next road trip! Hope their standards continue to be maintained at the impeccable level they currently hold. September 3, 2013
Rated 3.0 out of 5.0 by New and Clean Property, but Noise Issues So, I'll start with... The Pros: new, clean, comfortable room size, furniture + appliances up to date, nice pool, great location The Cons: Stayed on 3rd floor. Could hear guest on floor above us walking around every time s/he moved (floor creaked LOUDLY) Guest above us did not appear to be doing more than going to/from kitchen and bathroom. And it seems to be only one person - nothing out of the ordinary. Told front desk next day and young staff was indifferent. Funny thing was that we heard no other noises (i.e. hallway noises or outdoor sound) despite the fact that we were very close to elevator. Only stay if you can have a 4th floor or a room with no one above you. August 28, 2013
Rated 5.0 out of 5.0 by Spotless room, squeaky clean bath and comfort beds Hotel is conveniently located 30 minutes close to Pittsburgh. We went there for sightseeing. Hotel had a very nice pool, staff was friendly and all hotel was impeccable. Kids had a lot of fun at the pool, rooms are equipped with a mini kitchen (fridge, toaster, microwave oven) for a very relaxing trip. As a value added, the hotel had free movies for children to borrow from reception. We had an exceptional time for our three day stay and we would recommend this hotel in a heartbeat. Very conveniently located close to all the shops: Target, Walmart. August 11, 2013
Rated 5.0 out of 5.0 by Great Experience! Team stayed at hotel for ease of location and ability to have kitchen to cook in. Staff was very friendly and helpful. Nice extra touches like mints at front desk, hot coffee all day, special welcome and even trivia of the day - which the kids all looked forward to. Hotel was clean, pool was perfect for kids and you can't beat the free laundry facilities! Would definitely stay again! August 6, 2013
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