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Rated 4.5 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great value This hotel is well-situated if you need to conduct business in the galleria area. The mall and office towers are about a 10 minute walk, or a short shuttle ride away using the hotel transportation. This is by far the best bang for your buck if you are looking for walking distance to the galleria. Staff is friendly and rooms are just the right size. Don't let the exterior of the hotel/hallways fool you, the rooms have been renovated and are on par with newer facilities I've stayed at. December 8, 2014
Rated 5.0 out of 5.0 by Great location Great Stay and location. Excellent staff at this hotel! November 30, 2014
Rated 5.0 out of 5.0 by Great time Great stay at the Candlewood Suite! Highly recommended. November 24, 2014
Rated 5.0 out of 5.0 by Stay here every time Very consistent service here with super friendly staff that always greet me upon arrival and say farewell on my way out. The on-site pantry is super convenient and includes free laundry machines. Gym is a small, but does the job. There is a CVS nearby, only a five minute walk. The only two things really missing from this hotel: recycle bins and a front door that remains open for me while I drag my suitcase/bags in. Great for extended stays, and much more comfortable than other long-term hotels. November 23, 2014
Rated 3.0 out of 5.0 by very average hotel not friendly front desk. I will not recommend that hotel November 22, 2014
Rated 5.0 out of 5.0 by Outstanding staying If you ever need a great place to stay, that is close to everything, then this is the place. The staff exemplified the meaning of customer service! The rooms were very clean and comfortable. This is the only place that I will stay when I am on Dallas. November 17, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and room for two night stay The only suggestion I would make is for the bath towels to be FLUFFY as was indicated - they were so rough and scratchy - a little softner would really help. The facility was very quiet and had a peaceful.atmosphere. November 17, 2014
Rated 5.0 out of 5.0 by Friendly Great Service Great location for shopping and sightseeing. Excellent in room amenities November 15, 2014
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We are excited to announce that this property completed an extensive renovation on 12/10/2012. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.