Rated 4.3 out of 5 by 84
Rated 5.0 out of 5.0 by didnotenjoy Great staff, great room
We've stayed here a couple of times and had wonderful stays both times. Location is close to the LDS temple, which brings us to Dallas frequently. The staff is friendly and very willing to accommodate requests. This will be our hotel of choice in the area. My only complaint- the eggs aren't that good, but the cinnamon rolls make up for it.
February 5, 2014
Rated 5.0 out of 5.0 by DWJTEXAS Excellent Stay Jan 28-13
I have stayed here several times and always been very happy. Staff is exceptionally friendly and helpful. Breakfast buffet is well stocked. Rooms are OK but the staff are what really make this a fantastic place to stay.
February 3, 2014
Rated 5.0 out of 5.0 by PammyB1993 Lost wallet
I misplaced my wallet and the front desk was very helpful, sending someone to help me look, and giving me a late checkout, since I had to miss my flight. Fortunately, I left my wallet at a restaurant the previous night and they found it and put it in their safe for me (Blue Mesa Grill). I really appreciate the young lady at the front desk, apologies for not getting her name.
February 2, 2014
Rated 5.0 out of 5.0 by LouisN Very nice Hotel
Very nice property. My wife and I enjoyed our stay. As far as the breakfast, I am no fan of powdered eggs. Need to crack some fresh ones.
January 31, 2014
Rated 5.0 out of 5.0 by MoLoos Very nice rooms.
Enjoyed our stay here. The restaurant's food was very good. We would definitely stay here again.
January 3, 2014
Rated 4.0 out of 5.0 by GuestRH Loud
The overall hotel was nice however the noise level from the room above and the hallway where quite loud. Woke me up atleast 2 nights .
January 2, 2014
Rated 5.0 out of 5.0 by montana16 Always a pleasure!
I am a frequent flyer to this location. Always exceptional standards and service.
December 31, 2013
Rated 5.0 out of 5.0 by jon44 Highly recommend
Very nice hotel, new and clean, beds and pillows confortable nice breakfast in the morning, highly recommend.
December 26, 2013
Rated 5.0 out of 5.0 by Dennis254 Wonderful staff
We had to change our reservations, change rooms, and store items at the hotel. The staff was very accommodating and happy to help with our special situation. Thank you! Great job.
December 25, 2013
Rated 4.0 out of 5.0 by Papadawg May or may not return
This location is not bad but not as good as the Addison location. The location is great as for access to the Highway, the rooms are excellent, as well as the lounge area but my room had such as small shower measuring (4 1/2' by 3 1/2)' that even for me it was way to small. So if I do return to this location I would rather have a room with a tub and shower I would not accept a room that only has a shower. That is why I say May or may not return.
December 16, 2013
Rated 4.0 out of 5.0 by dealer57 great service
bad weather but good vibes at your hotel. clean rooms,decent fitness area, okay breakfast.
December 11, 2013
Rated 5.0 out of 5.0 by Alphamom67 Great hotel...with a central location
Spent the weekend an the hotel and it's fabulous staff made our experience a great one . Every staff member provided excellent customer service !
November 20, 2013
Rated 5.0 out of 5.0 by BaseballMom1 Very Accommodating
Staff was more than accommodating.
Will stay here again!
November 20, 2013
Rated 5.0 out of 5.0 by bjwpetro Great value
Just stayed for two nights as part of group from Allen Baseball. Room was clean and staff were polite and helpful. Reservations staff were extremely helpful for our group.
November 19, 2013
Rated 5.0 out of 5.0 by Bawa Clean Modern Facility
This is an excellent facility to stay at however the following could be improved:
1. Quality of Pillow to be much softer to avoid neck pains
2. Improve cell phone reception throughout the facility.
November 15, 2013
Rated 5.0 out of 5.0 by Khallaf Nice Location and Breakfast
I love breakfast in this Holiday Inn Express indeed , They have such a great variety that you can eat different plates each day.The location/price is fantastic, near to everything in north dallas....The staff is great and really kind, they provide free cold water in the reception ...Definitely we'll comeback in our next trip to dallas."
November 9, 2013
Rated 5.0 out of 5.0 by carsensmom Love it!
Gorgeous hotel with a super friendly and helpful staff..hotel smelled great, rooms were spacious with new modern decorum...indoor pool, as well as a fitness room and nice business office to get on computer. Cons to this hotel is that it does not have hot tub with the indoor pool and there are no vending machines.
November 8, 2013
Rated 5.0 out of 5.0 by LadyT85 Awesome Room
The beds were comfortable and the décor throughout the hotel is modern and very nice!! I enjoyed the stay and everything was great and easy from check-in to check-out. The only downside was the massive construction in front of the hotel.
November 6, 2013
Rated 5.0 out of 5.0 by TheOutofStateTraveler A STAR IS BORN
We checked in Thursday evening and were greeted by Kelly. She was WONDERFUL! Thank you for your outstanding customer service. She is a star!!
October 29, 2013
Rated 5.0 out of 5.0 by Allie22 Very satisfied
Very nice hotel. Recently renovated. Bed was very comfortable. Rooms well appointed. Staff friendly and accommodating. We were very pleased.
October 17, 2013
Rated 2.0 out of 5.0 by jpuckstopper34 5 Cars Broken Into In The Parking Lot
A clean property with all of the usual Holiday Inn comforts.
There was an extremely suspect looking group of people staying there and... imigine that...5 cars windows smashed, property taken and nothing on video.(mine was not one of them)
Police say it's a hotspot for that type of activity.
I don't relax well when I'm worried about whether or not my car will survive the night.
Rooms were clean and big, I would expect a mini fridge and microwave with this type of hotel, which it does not provide.
October 10, 2013
Rated 5.0 out of 5.0 by Barb44 Great Hotel
Very nice Hotel. Will definitely be back. Has more to over than most four star Hotels. Free Wifi, free breakfast. Has safe, refrigerator, microwave and a ceiling fan. Wow.
October 9, 2013
Rated 4.0 out of 5.0 by Portermarc Breakfast
Obviously this is a bargain place, so one cannot expect the highest level of food at a free breakfast. But a few comments:
The coffee is so weak as to be barely distinguishable as coffee.
The orange juice has been watered down also.
The cereal choice needs to include more adult cereals than just raisin bran. Maybe a granola or similar.
Great to include yogurt. That surprised me.
I would add oranges to the fruit selection.
October 7, 2013
Rated 5.0 out of 5.0 by Shonda Great Stay!!
I have stayed at this location 3 or 4 times. This was the only time I stayed multiple nights. I have nothing bad to say about this hotel. There are other HI and HIE closer to my destination but I always choose this one. It is a newer HIE and I am able to relax here. The staff is always friendly and willing to help. The hotel is very clean, as well as the rooms.
September 28, 2013
Rated 5.0 out of 5.0 by ShopperDad Very Nice Experience
I've been a Priority Club member for 26 years, platinum level for many of those years ...... and this is the first review I've ever written; so yes I'm very pleased with this location.
I wasn't on this trip, but my wife, mother in law, daughter and her friend went to Dallas to go shopping and they were very happy with the overall experience. As platinum level members, we get a little jaded to the normal pretty nice HI accommodations, but this property is for sure a cut above the normal Express. My wife said the desk people were very friendly and way more than helpful giving directions to the malls and tips to avoid traffic due to all the construction on the freeways. Also as others have mentioned, the hotel is just very nice overall compared to the typical Express and even the breakfast was better than normal. I'd booked the stay using Rewards Nights and I was a hero with all; so THANKS North Dallas at Preston!!
September 22, 2013
Rated 5.0 out of 5.0 by kiran5279 Nicely done hotel
Room décor, beds and services were excellent. Good choice of breakfast
September 7, 2013
Rated 5.0 out of 5.0 by Beachmann North Dallas
The North Dallas HI Express is a great place to stay except for all the construction in the area. Your GPS system takes you to the other side of the freeway from the hotel. Once getting to the hotel, it is very nice and modern décor. The only thing missing was a refrigator and microwave as most HI Expresses have. The other thing missing was acknowledging a Rewards Member with water or something.
The morning breakfast was good, hot and cold items to choose from.
September 4, 2013
Rated 4.0 out of 5.0 by Margo40 Comfortable Bed!
My stay at this hotel was overal excellent. The bed was comfortable and did not hurt my back. There was a ceiling fan which was a major plus. The only thing my room lacked was a refrigerator. I would have liked to have a mini fridge for bottled water. Other than that I saw no problems!
August 22, 2013
Rated 1.0 out of 5.0 by Jesusdlf Excellent room and awful security
The staff was cordial and the room was great.
Unfortunately I woke up in the morning to find out that my car was vandalized. Broken passenger window and stolen property from the interior.
The staff response to the incident was: "This is Dallas, we are sorry".
Police showed up looked for cameras or someone from the hotel staff security but nothing. The officer wrote the report and that was it. You are on your own.
August 22, 2013
Rated 4.0 out of 5.0 by Mario982 Excellent!
great experience! Wish hot tub was working.... Will stay here again....
August 21, 2013