Rated 4.2 out of 5 by 29
Rated 1.0 out of 5.0 by Hookem24 Poor Management
The manager needs to be released. This lady does not know how to handle a situation. She has no flexibility. I'm a platium elite customer. I stay in a great deal of your hotels. I have never written anything up on one of your places. This one needs to be closed until you can get some hires that really give a care about their customers. The employees knew how best to handle the situations, but she would not allow them to do it. Wow! Sorry I did not get her name. All I know is it probably started with a B. Np recognition of awards members, except for thanks. That word and $2 bucks will get me a cup of coffee at the 7-11. The room was only clean because I had to clean it every day. The price on this type hotel should be about 50 to 50 dollar range a night. Way over priced. Especially since I have to do all the work.
October 16, 2013
Rated 2.0 out of 5.0 by jiga9 A/C & TV
The a/c was noise in our 2 rooms and ours finally went completely out. Of course there was no maintenance men on duty to fix it. They offered us a new room but I had had surgery and needed the 1 bedroom suite. When we arrived after a 10 hour drive the TV in the living room would not work. Have stayed in the Candlewood Suites in Temple TX & loved it. This one needs to be updated. Will stay somewhere else next time.
October 16, 2013
Rated 5.0 out of 5.0 by MoparLC61 Great Hotel and friendly staff
i would recommend this Hotel to anyone that visit Dallas it is easy access to Arlington and various spots of interest.
October 10, 2013
Rated 5.0 out of 5.0 by Jaydawn Great experience
Pleasant experience from arrival to departure. Friendly staff and inviting atmosphere overall.
October 7, 2013
Rated 3.0 out of 5.0 by Delisa My Stay
I thought my stay was fairly decent, I was not impressed with the fact that housekeeping only works one day a week and that we as the customer is responsible for our own towel service and trash. i believe a vacation is supposed to feel like one. The room was pretty roomy and the Guest Service was good. Would I stay here again, that I am not sure of.
September 3, 2013
Rated 1.0 out of 5.0 by manuel5 atrocious upkeep and mainteance
staff was courteous and helpful. however a stench of tobacco permeated throughout facility. rooms wreak and odor easily overtakes you even when in shower.
I would highly recommend that facility be renovated and deodorized.
September 3, 2013
Rated 5.0 out of 5.0 by MarriedBusinessTravelers Best Option for Long Term Stay
We have tried several long-term stay hotels in the Dallas area, but this one is by far, the best. The rooms are clean and well-maintained, the kitchen is well appointed with a full sized refrigerator, dishwasher, 2-burner stove, sink and microwave. The staff was always friendly and accomodating. The rooms were fairly well insulated from noise from adjoining rooms. In addition to the best selection of cable channels I have seen in any hotel, the room also had a dvd player and there is a dvd library available at no charge. The guest laundry room is also available at no charge, which is really convenient. The only thing we didn't like was that they don't have any king size beds, but everything else really made up for this. We really enjoyed our stay and will definitely stay again.
August 26, 2013
Rated 4.0 out of 5.0 by Td27 Awesome staff, great pillows and they even have free movie rentals
Great place to stay, clean comfortable and the staff go above and beyond to make your stay a perfect one.
August 18, 2013
Rated 5.0 out of 5.0 by Mylynn Confort and convenience
Candlewood has always been a good place to stay whenever I need to see medical specialists in Dallas, TX. It is convenient to many stores.by car and should I don't know where a location is, maps are provided from the staff. The shuttle service to and from the hospital has been very helpful also. The convenience of the kitchen makes the stay easier to save on expenses. Overall, I like staying at the Candlewood.
August 11, 2013
Rated 3.0 out of 5.0 by jtrickey 2 month stay
My son stayed there for 2 months while working summer intern job. They screwed up his bill several times but always fixed. Is a little dated but was clean. I spent 4th weekend there. Sat night bar across the street you hear band until early AM hours. Overall not a bad place. Nice BBQ grill, brand new.
August 7, 2013
Rated 5.0 out of 5.0 Great Hotel
I recommend this Hotel to everyone !! Great rooms and the Staff is first class.
July 9, 2013
Rated 5.0 out of 5.0 by chopo Great friendly service .
Had a 2 day stay. Clean room Front desk courteous very accommodating. .
June 3, 2013
Rated 5.0 out of 5.0 by WB08 Great value & CLEAN.
The staff here is excellent and most important, the rooms, linen towels and bathrooms are CLEAN. I travel a lot (platinum) and little things mean a lot. This place is clean and you can tell they take pride in it.
No better stay for the money in Dallas. PLUS there is a great restaurant next door that serves both breakfast and dinner, you can walk.
April 18, 2013
Rated 5.0 out of 5.0 by LisaGO Loved these suites
We enjoyed staying at the Candlewood Suites, everything was available there. Their cupboard has many choices, and great prices. The rooms were comfortable, roomy, and kitchen was stocked with dinner ware so we didn't have to worry about getting paper goods to eat on. Hopefully one day we will be able to return. It feels good to stay somewhere with nice friendly staff.
April 12, 2013
Rated 5.0 out of 5.0 by Grdug1 Great Experience!
My entire stay was wonderful! Thanks to the staff for being so genuinely nice and thoughtful. I highly recommend this hotel.
March 23, 2013
Rated 1.0 out of 5.0 by Jack117 Cheap Hotel
This hotel is located in the center of Fort Worth's "adult entertainment" headquarters. There are "adult" clubs and adult stores littering the view. Not family friendly to say the least. Upon arriving I was not allowed to check in until 5:30pm which is much later than their advertised 3pm check-in time. The room was decent and fairly clean. Everything was bolted down. TVs, cabling, lamps; everything. It was disconcerting. Also, I looked on their webpage prior to booking to make sure that a hot breakfast was included (to cut back on costs). There was no breakfast, hot or otherwise. I walked around the entire first floor at 7am looking for the breakfast that was supposed to be provided. I ended up eating at a Waffle House. My lawyer, who also stayed here, left a xbox 360 game and an electric razor in his room accidentally. I called the hotel as soon as we got back and he realized it was missing. The hotel staff said that they never found the game and that if I wanted to have them send my lawyer's razor that they would need to charge my credit card $35. I told them that it would fit in a usps flat rate mailer for $5 and be to me by the next day. They argued with me about it but agreed to "around" $5. I still have not received that razor. Honestly I don't expect to. This hotel was super disappointing.
March 5, 2013
Rated 4.0 out of 5.0 by MelissaB One of the nicer Candlewoods I've been to...
The building and "lobby" is one of the nicest I've seen in a Candlewood. The price was great. The only complaint I have is that the Cupboard is NOT on the 'honor' system like every other Candlewood I've been in. You have to pay at the front desk, which is near the door of the Cupboard. So each time that I wanted a Coke I had to wait in line while the front desk clerk fielded phone calls and checked other guests in (and on one of those occasions, it was quite a long wait), and once I had to ring the bell and wait for the clerk to return to the front desk. This was a minor inconvenience, sure, but one that I'm simply not used to having in Candlewoods.
February 17, 2013
Rated 5.0 out of 5.0 by Catnip EXCELLENT
Our stays have been nothing but delightful. Such easy access to Methodist Hospital, to many restaurants, to and from I30 to the west.
Employees remember who you are, and help with anything they are able to.
January 29, 2013
Rated 5.0 out of 5.0 by andree99 Very good and confortable
We came here for a medical consultation, and wanted to evaluate the facilities if we need to stay longer for a surgery. We found the hotel has everything you need for an extended stay. Laundry, gym and cupboard are very good. Kay restaurant next door is very good and convenient.
January 24, 2013
Rated 4.0 out of 5.0 by MRSMDM Almost EXCELLENT!!!
We were in town on December 15, 2012 for my sister-in-laws 30th birthday celebration. I had personally spoken with the front desk staff on a couple of occasions prior to our arrival and they were second to none (knowledgeable about the area and accommodating). Upon arrival the front desk clerk was courteous and helpful as well. Our rooms were nice (clean and roomy). The hotel was in a great area for our purpose (dining and late night partying). The hotel is pet-friendly (no size maximum)....., the thing that kept this review from being EXCELLENT, was the night clerk, our keys were turned off at midnight, so when we returned from partying, we had to go all the way back to the front desk to have new keys coded.....they didn't work either!!!!! Really?!? A recipe to ruin a great girls getaway after a night of fun!!!!! However, I would recommend this property for anyone looking for fun in the area!
December 19, 2012
Rated 5.0 out of 5.0 by Redfish1947 Excellent Stay and very dog friendly!
I love staying at Candlewood Suites when I travel to dog shows. My first choice is Candlewood Suites, always clean, friendly staff, and very accommodating!
Show Dog Owner
December 15, 2012