Rated 3.9 out of 5 by 191
Rated 5.0 out of 5.0 by kenny m comfortable room and great staff
the property was well kept and the staff was quite helpful. I will definitely stay here again
June 7, 2014
Rated 5.0 out of 5.0 by Tellinitlikeitis Close to Hospitals
This hotel is clean and comfortable. The location is perfect for people needing access to the Parkland and the Children's Hospital.
June 7, 2014
Rated 3.0 out of 5.0 by sslong bad stay
I used the stay, park and fly service. They did not pick us up and I had to pay $75 for a shuttle. I would not use this holiday inn location.
June 6, 2014
Rated 4.0 out of 5.0 by JRthe3d Clean and Comfortable - Excellent value
The facility looks a little dated, but is well kept and clean. The guest room was very clean and the bed, bedding and pillows were VERY comfortable. I liked that they used a fitted bottom sheet. Some hotels use a flat sheet on the mattres and it invariably pulls loose in the night. I hate when the sheet pulls up and I wake up on the bare mattress. That was not a problem here.
The price was very good for the area, and included free parking and internet, which made for an excellent value. The staff was very friendly and courteous. The only real negative thing I can say about my stay is that several of the ice machines were out of order, so I had to go from floor to floor in search of ice. But there was ice, so the inconvenience was minor. The cleanliness, comfort and value more than made up for the ice machine.
June 6, 2014
Rated 4.0 out of 5.0 by margk All employees very nice.
I really missed the complimentary breakfast which we have had at every motel we've stayed in.
June 6, 2014
Rated 2.0 out of 5.0 by Dean1302 Renovation overdue
A/C fan always on, and room was cold regardless of temp setting.
Fit and finish of last renovation was not well done. Paint specs still on coffee maker and microwave. Only two plug-ins for three appliances - microwave, coffee maker, fridge; i.e. must unplug microwave to use coffee maker. Bathroom door painted, and would not completely close unless forced - too tight. No bathroom exhaust fan. Carpets and paint/ wallpaper due for a change.
Staff at front desk very friendly. Beds were comfortable. Next time I will stay at the nearby Holiday Inn Express.
June 5, 2014
Rated 4.0 out of 5.0 by Furloughedagain Thankful for this hotel and it's staff
The people make the difference. This may not be the fanciest Holiday Inn, but it has the friendliest staff from the front desk to the van drivers. The location is convenient. I love my stays here!
June 5, 2014
Rated 3.0 out of 5.0 by Grandparenthospitalvisit Medical
Very close to the Hospital and the discount on the room because of having a loved one in the hospital is a great help. The staff are very pleasant and helpful.
June 5, 2014
Rated 4.0 out of 5.0 by Sooner28 great place just to stay in the medical district
We stayed here for a week while our son was having surgery at TSRCH. They shuttle to the hospitals every hour if you need it. Hotel was freshly renovated. I would just say you could still feel the age of the hotel even though everything had been updated. The staff was always friendly and willing to go above and beyond to help fill any need. Great place to stay for the medical district.
June 3, 2014
Rated 5.0 out of 5.0 by Eliseball12 Would recommend
Great for hospital or for market. Very clean and comfortable.
June 2, 2014
Rated 5.0 out of 5.0 by Nick456 Very friendly and helpful staff
Even though the hotel has seen its best days it is very clean and well maintained. The staff is extremely responsive and helpful. They helped us find our lost cell phone and sent it to us as quick as possible. I can recommend this hotel to anyone who looks for a comfortable place to stay, near the world trade center but also within the reach of good restaurants.
June 2, 2014
Rated 1.0 out of 5.0 by stone01 not recomended
We needed a handicap room and were put on the fourth floor, where the door would stick, so it was hard to enter and exit. Rooms were hot, didn't cool down till after midnight and having the temperature set down to 50. No refrigerator in room. Was told the next morning as we were checking out that they could have brought one up for an additional $10 charge. No complementary breakfast was offered at all. And was charged $20 for incidentals with no receipt given since we uses our points.
June 1, 2014
Rated 5.0 out of 5.0 by Laurkers Relaxing Stay
The staff was friendly, hotel was quiet, and we slept wonderfully. They only downside was that there was no refrigerator in the room but I didn't think to look at that before booking the room type. Would stay here again.
May 30, 2014
Rated 5.0 out of 5.0 by Leather Puppy A really great place to stay
This was my first stay at this location & it seems really convenient.to a lot. It is located about a mile from Dallas Eagle which was hosting a specialty party I attended.
I appreciate this being a pet friendly location, I saved on kennel expenses for weekend. My puppy enjoyed his first hotel stay as well.
I have bookmarked this location for future stays & would certainly suggest it to others.
May 29, 2014
Rated 1.0 out of 5.0 by Simon1223 Poor stay at Dallas Market Center
Dog to my right and housekeeping unbelievably noisy. The rooms are dark and depressing and smell of mildew. Front desk is just luck of the draw if you get a nice person or not. Would not recommend it or ever stay there again.
May 29, 2014
Rated 5.0 out of 5.0 by S Squared Great hotel, great location
Archie did a great job of taking care of us during a weekend trip to Dallas.
May 28, 2014
Rated 5.0 out of 5.0 by JelWake WONDERFUL
The hotel was excellent. The room was clean and spacious and was perfect for our family of 5. The staff was very helpful and friendly. The food and service at the restaurants were excellent. Thank-you Holiday Inn for making our road trip and enjoyable one!
May 19, 2014
Rated 3.0 out of 5.0 by Don1968SF This experience
Let me begin by saying I like this hotel usually as I have stayed here at least 6 times, although the last two times I have stayed have not been up to par. Both times I have discovered late in the night that the room I was given does not cool. The thermostat says 70 and the room is 78 degrees. If you put the thermostat on 65, it just shuts down the unit. At 2:00am after working a long day, and only staying one night, it isn't easy to just "change rooms". Again, the staff, the property, the cafe are all top notch, but my experience is that 30% of my stays have not been any better than a room in which you park your car in front of.
I will be back, at least one more time.
May 17, 2014
Rated 5.0 out of 5.0 by Polly C. Comfortable, Safe, Clean
Every time I bring my mother to see her doctor we stay at the Holiday Inn Market Center because the rooms are cozy and comfortable. We feel very safe while in the parking lot, entering the inn, while inside the inn and exiting the Inn. Cleanliness is always a priority and we have never been disappointed here. We will come again and again.
May 13, 2014
Rated 5.0 out of 5.0 by SnowDizzle The staff couldn't be better! Top notch
The staff at this hotel are by far the most hospitable, friendly and professional. They go above and beyond every time we visit the location to ensure we are as comfortable as possible.
April 28, 2014
Rated 5.0 out of 5.0 by Ready to go back! A good place to stay
I stayed in a double suite and the rooms was spacious, had comfortable beds, refrigerator, microwave and everything we needed for a comfortable stay. The breakfast was excellentL T he on;y down fall was two elevators was in disrepair so you had to deal with the crowds and wait but overall I would stay there again,
April 25, 2014
Rated 5.0 out of 5.0 by Northeastern Rep Warm & welcoming
I stay here on business whenever I am in the Dallas area & always feel like I'm coming home. The accommodations are clean & comfortable, but the customer service sets it apart! Front desk manager Peter has hired such a friendly & knowledgable sales staff (Ashley, Rodney, Dixie etc) who exhibit the best in southern hospitality & charm.
April 5, 2014
Rated 5.0 out of 5.0 by jheim Great Staff and always clean facility!
Always enjoy staying at Holiday Inn and the Market Diner next door is the BOMB!
March 31, 2014
Rated 5.0 out of 5.0 by TeriH Friendly staff & Great location!
Great location, close to American Airlines Center. Friendly staff and very clean room!
March 31, 2014
Rated 5.0 out of 5.0 by Fashion2014 Location and service
I was there for the Dallas Apparel Market and this hotel is less than 5 minutes by shuttle. The service at this Holiday Inn was excellent! We were warmly greeted as we entered, check-in was quick and easy. Then we went to the cafe for a late dinner….could not believe how delicious the humus and chicken tenders were. I honestly was expecting sub-par bar food. Our room was clean, bed was comfortable….I would definitely recommend the hotel if you need to be close to the market.
March 30, 2014
Rated 4.0 out of 5.0 by amitra22 Good hotel with minor issues
The hotel is good and all that. Location is excellent, downtown is just a short distance away, but without the downtown congestion.
1) The room i was assigned to was very noisy. Some unexplained noise came out of the a-c; and the hotel staff was very kind to shift me to a new room. Very kind indeed.
2) Requested the hotel bill over email which never came. Actually, IHG properties should build up a process to send out the receipt over email as soon as someone checks-out without the need of the guest saying so. This should be built-in really.
Apart from the above 2 minor problems, the stay was good. The shuttle service has extended hours which is great.
Did not try the restaurant; so no comments for that.
March 18, 2014
Rated 4.0 out of 5.0 by RoLyn another good experience
This was my 7th stay at this hotel since November 2013. I have to visit the nearby medical center and this hotel is nearby and they have a very nice shuttle crew, particularly the morning driver but all have been very helpful. No problems experienced during this stay. All went well.
March 17, 2014
Rated 5.0 out of 5.0 by Bill B68 A most pleasant surprise
I seldom have the need to stay in hotels but I recently had a very early scheduled surgery at SouthWest Medical in Dallas and because I live a couple of hours from Dallas I booked a overnight, pre-surgery room at HI-Market Center only a half mile from hospital. The staff was most friendly from late afternoon check-in to just after 5 AM departing, and the room size, cleanliness, and comfort was superb....all netted a better experience for a somewhat treaded surgery.
March 17, 2014
Rated 5.0 out of 5.0 by Rehop Prompt and helpful service.
Courteous staff. Great with directions and any questions. King suite large and roomy.
February 25, 2014
Rated 2.0 out of 5.0 by joemark73 unhappy
I like to stay at Holiday Inn and always look for the closest hotel to whatever venue it is I'm visiting. My main problem with the hotel is that the room became unbearably hot in the middle of the night and although I tried to adjust the thermostat, it would not cool off. Now at this point I can complain and involve management but that would only further and chance of sleep that i might get. So i kept it to myself until now. The only other complaint i have would be that the ice machine on my floor did not work and I had to visit the floor below me.
February 23, 2014