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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.4

    based on 47 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    47reviews

    • 5 Stars
      32
    • 4 Stars
      7
    • 3 Stars
      3
    • 2 Stars
      3
    • 1 Stars
      2

    Great Value

    By

    March 16, 2015

    club

    - Hotel was a great value. The staff was extremely courteous and attentive.

    Posted byHotelStaff
    March 17, 2015
    Thank you for choosing to stay with us, and thank you for your kindness!!! We hope to see you again soon!
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    Candlewood Room

    By

    March 09, 2015

    club

    Everything about the building and room is great, but the smell in the room is overwhelming. It is either a cleaning chemical smell or an air freshener, but it is too strong and I thought I would have to change rooms.

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    Outstanding service!!!

    By

    March 08, 2015

    This hotel is very comfortable and very clean, I was there 8 weeks due to work. I was completely blown away by the staff, they went above and beyond for me absolutely amazing! I would especially like to thank Tonya and Eric for there 5 star customer service. The next time I'm in the area I will be staying there again and would highly recommend any else to do the same.

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    Room inviting and bed very comfortable - staff thoughtful

    By

    March 05, 2015

    club

    -We enjoyed staying at your facility and will plan to do so again.
    -The staff was very helpful, giving suggestions regarding DVD's that could be loaned out. We chose one and thought it would be a great way to spend the evening since it was early when we checked in. The staff on duty did not know what channel for us to set the TV so we could watch the DVD. Perhaps there should be instructions in the room for the occupants to review. If there was such information, I did not find it and the staff at the front desk was unsure. We chose to read and that was fine but it would be helpful for us in the future as well as other guests.
    -We did have quite a bit of noise from adjacent rooms where the occupants did not quiet down until 10:00 pm or a bit later and they where a number of slamming doors up and down the hall in the morning. I would guess that these folks were heading to work and the doors shut loudly as a normal rule or that the guests did not realize they were slamming the doors. Other than that we really, really enjoyed our stay.

    Posted byHotelStaff
    March 05, 2015
    Thank you for choosing Candlewood Suites Deer Park. We do hope to see you again in the near future. We will make sure to educate the staff on the controls of the TV/DVD. Looking forward to your next visit.
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