Rated 4.2 out of 5 by 44
Rated 5.0 out of 5.0 Courteous staff - comfortable bed
Leo is a very friendly and courteous staff member, each of the last five stays at this location in Atlanta.
September 2, 2014
Rated 5.0 out of 5.0 by catbird53 atlanta - candlewood shackelwood duluth
excellent - well rounded service from all the staff - friendly, courtous and well trained
September 1, 2014
Rated 5.0 out of 5.0 by james4301 great service
Thank you for the great customer service at the front desk
August 31, 2014
Rated 4.0 out of 5.0 by Rick1965 Nice place - could stand a change of policy
This was a nice hotel and the staff was great, but I have to say the management should review at least one of their "policies".
As a business traveler I spend somewhere between 100 and 200 nights a year in hotels and almost all of those are in IHG brands. Needless to say I'm a platinum rewards club member. Most IHG hotels are quick to thank me for my loyalty when I check in and most also recognize that I pretty much live in their hotels nearly as often as I do my own home. And often their appreciation is shown by way of complimentary room upgrades when they're available - I think this is even stated in the member benefits.
But apparently the management at this hotel has decided that they'll only upgrade a platinum member for "a night or two" as opposed to the 8 nights I had reserved. I really think this is a bad business decision and if others consider early departure because of this policy as I did the hotel stands to lose much more than the little its trying to save. Please re-examine your policy and decide which is more important - the loyalty and frequent business of satisfied and happy priority club members or the $10 per day you save by denying them an upgrade when the room is sitting there empty.
Not sure if I'll stay here again for this reason. Plenty of H.I Express hotels in the area.
August 30, 2014
Rated 5.0 out of 5.0 by KRPTraveler Candlewood ATL
Great place to stay for while in Atlanta, especially while in town on business for an extended stay.
August 27, 2014
Rated 5.0 out of 5.0 by kkjax Great location and great staff
Pet friendly, what else can I stay. Close to everything we needed to get to.
August 21, 2014
Rated 5.0 out of 5.0 by KRPTraveler Great Stay!
It was a great place to stay, and it was close to food, shopping and entertainment.
August 19, 2014
Rated 3.0 out of 5.0 by Ralph86 You get what you pay for
When staying at a hotel that advertises a full kitchen, I expect to have a FULL kitchen. If your only intention is to use a microwave, then they've got you covered.
I reserved a one bedroom because I intended to be able to have separate sleeping quarters, but the bedroom door had to be left open in order to get cool air from the living area.
No exhaust fan in the bathroom, leaving it very humid after a shower.
The space was a little cramped for 3 adults, but we weren't hanging out in the room all day/evening.
Most of the staff was friendly and helpful. The room was clean and fresh.
August 18, 2014