Rated 4.2 out of 5 by 53
Rated 2.0 out of 5.0 by Glo3 Desk service excellent
No restaurant, no one to help get luggage in. A C was a problem to adjust for room and on sofa. Only one vent in Bedroom, unit would blow directly on the sofa which would be cold. Bath room did not have any counter tops for items to be placed.. Lobby extremely small, if 4 or more in a family waiting, no where else for sitting. Not the most attractive area when you walk in. Do not know what this building use to be, but it was not a previoiud motel. Looked more like an immediate care facility or 1 bed room apartments.
August 25, 2014
Rated 5.0 out of 5.0 by Hummingbirdlady Great Experience
Very considerate and helpful staff, friendly and always smiling. Room was very clean and efficient. Rested well and felt very safe.
August 25, 2014
Rated 5.0 out of 5.0 by Pinoakeyo GREAT PLACE FOR A GREAT VALUE
Candlewood Suites at RTP is a great place to stay if you are looking for a mid to long term stay. Tara, at the front desk was extremely helpful with any information needed to get around town. She also extended my check out time to 2PM which was great because I worked very early in the morning. Overall, this hotel has everything one can look for and is close to highways, shopping, and restaurants.
August 21, 2014
Rated 5.0 out of 5.0 by aaenold514 good night's rest
This is a very nice location- the area has flowering trees and is located in a quiet area just off the interstate- two lights. The staff is wonderful- kind, caring, friendly and most of all accomodating. We got a great night's rest after an awful vacation experience- and this was a great stopping point. Loved the nice thick fluffy towels- and the new Lending Closet- we did not use but they had some very nice things there to use had we needed. We did get a DVD and were able to spend a nice quiet relaxing evening.
August 15, 2014
Rated 2.0 out of 5.0 by T.L. it was like they did not know we were coming
We had to wait 30 minutes to check in... then no soap, toilet paper or bedding for hid-a-bed in room. Hair in tub and on bathroom floor. Wet area on carpet and we had no idea what it was.... not a great thing for a one-year-old. Towel rack fell off wall first time we grabbed a towel. Sofa bed right next to the air conditioning unit and therefore freezing.... but if turned down too hot in bedroom. We would have not stayed two days except for the fact it was the only hotel in area that had a separate bedroom for the baby to nap in each day. On an up note the staff was friendly as they worked to solve our problems.... but they need to have a better cleaning staff so the front desk does not have to deal with these issues.
July 30, 2014
Rated 5.0 out of 5.0 by JustJane29 Fantastic
Clean hotel. Great staff and management. I will return.
July 29, 2014
Rated 5.0 out of 5.0 by NC RN Everything I needed and more!
Very clean, comfortable room with all the ammenities I needed, plus more. Easy reservation and check out. BED IS SO COMFORTABLE, pillows and linens AWESOME. Towels are fresh and new, no holes or stains, or worn out. Excellent tv channel selection. No noise. Full refrigerator with all the cooking accessories you need. Work out room is great with a FREE laundry area. Used the "convenience store" for some personal items I had forgotten, very reasonably priced. All staff very friendly and helpful. Would recommend this hotel to anyone!
July 28, 2014
Rated 5.0 out of 5.0 by Kenn22 Comfortable bed and great service.
Everything about our stay was excellent. Upon arrival Zavian and Kim B. were at the front desk and made our check-in easy. Their friendliness and professionalism were a refreshing experience. I wish they could give a course to other hotels on how to treat guests. Can't say any unfavorable about our stay. Thanks again to the staff of the Durham Candlewood Sjuites. In my opinion your the best.
July 26, 2014