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    Candlewood Suites Durham-Rtp

    Hotel's Location in Durham, NC is Perfect for Business

    Located in the heart of the Raleigh-Durham area, the Candlewood Suites® Durham - RTP hotel's setting in Durham, NC is bursting with both business and entertainment opportunities.

    The hotel's location near Raleigh Durham International Airport (RDU) and I-40 makes it easy for visitors to travel to their respective business destinations. Research Triangle Park is the largest research park in the country and is only two miles away. The hotel's property is near Duke University, the University of North Carolina and North Carolina State University, as well, and is ideal for traveling professionals in higher education or parents visiting students.

    The Raleigh - Durham area offers a variety of entertainment for visitors. Spend a day walking through the Sarah P. Duke Gardens or visiting the North Carolina Museum of Life and Science. The hotel's location near Duke University and the University of North Carolina gives guests access to some of the best sporting events in the country. An extensive collection of bars, nightclubs and restaurants comprise the bustling nightlife in the Raleigh - Durham area.

    Take advantage of this hotel's location near Raleigh Durham Airport, Research Triangle Park and other nearby attractions, or stay here and enjoy the hotel's amenities. Guests love the barbecue grills and the free laundry facilities. We also have 24-hour Business and Fitness Centers. Book today!

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Durham-Rtp
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.1

    based on 85 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    85reviews

    • 5 Stars
      48
    • 4 Stars
      21
    • 3 Stars
      1
    • 2 Stars
      7
    • 1 Stars
      8

    Duke University visit

    By

    January 22, 2015

    This hotel was very affordable and the staff was very friendly and made sure we were aware of all the extras that your hotel offers. We were very happy with the room which included a full kitchen, a bar area to sit and a spacious bathroom. We would definitely stay at this location again.

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    Not Like My Home

    By

    January 19, 2015

    Upon check-in I was informed that the DVD player had been removed and placed in another room because they couldn't rent out a room without the DVD player! Even though I asked, I was never given a DVD player during this stay. I was surprised that the rug was not replaced or even fixed neither was the dishwasher, the kitchen sink, the A/C or the large burner. I was not acknowledged as an IHG Member nor was I asked about my stay.

    With the A/C set on 69 degrees or lower the heat came on bringing the temperature to 76 degrees. They wouldn’t move me or put on the by-pass. They did provide me with a fan to use. Fortunately I brought a Hepa filter which also has a fan and helped with the odors from the food trash and dirty linen left in the hallway. It was not uncommon for the trash to be left in the hallway and for over 24 hours. This was also true for the trash cans in the stairwells. On many occasions instead of taking out the trash, they would just add another cart in the hallway to be filled. I've seen as many as three carts of food trash left out in the hallway. The inappropriate and unprofessional actions of the staff outweighed any good. I never used housekeeping and based on the room condition upon my arrival, I didn’t miss much. I was glared and mumbled at when I tried to pass housekeeping carts. It was a good thing I brought my own linen to sleep in.

    If you don’t mind the condition of the room – dirty rug; exposed nail strip; cobwebs, lack of paint on all surfaces; stained toilet paper holder, drain and rails; black on bathroom floor etcetera, the hotel has a good location with a nearby grocery store, pharmacy, restaurants etcetera. There are homeless people nearby sleeping at night and begging for help during the day. I understand they do have some nice rooms where things work. Maybe you will have better luck.

    If the room conditions had been fixed this time or next, I might have been able to forgive the conditions due to lack of sufficient staff and other excuses. I found out it takes months to fix a toilet, dishwasher, sink etcetera. I experienced empty promises, failure to follow through, and failure to fix which is reflected in the low score. My pictures would not upload and I have been censored. At the time, I was conned into believing. Since then, I have had more experiences as a conned guest.

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    Amazing Staff!

    By

    January 15, 2015

    This was our home for almost a month while we transitioned to the area. It was centrally located to everything we needed with great shopping close by. The staff was ABSOLUTELY AMAZING in responding to all of our questions and needs throughout the stay. An amazing value for the quality and all the amenities. With a family of four, the complimentary laundry facilities were a great bonus. Also pet friendly! Thank you to the Candlewood Suites Durham-RTP Family!

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    Excellent Stay, Exxcellent Staff

    By

    December 26, 2014

    Professional at every level. Always enjoy my extended stay, the location is precise and it is always comfortable, clean and safe.

    Posted byHotelStaff
    January 14, 2015
    Dear Holmes229 Thank you for your wonderful feedback! We work very hard at the Candlewood Suites Durham/RTP to make sure our guests are well cared for. Please let us know if you will be in the RTP area again, and we would be more than pleased to have you back! Jeannie Mahone Operations Manager
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