Rated 4.4 out of 5 by 87
Rated 5.0 out of 5.0 by Zachiaryj Good quality hotel, nice space.
I stay at Candlewood any chance I get. Rooms are nicer and roomier than Holiday Inn.
April 19, 2014
Rated 5.0 out of 5.0 by Allygigi Great Place to Stay!
The staff is awesome! The room is great for a long needed weekend to get away. The non-smoking rooms were taken but it really wasn't bad. Room still had a nice scent. It is in a great location if you like to gamble!
I did not use the fitness or laundry room but I did check it out. Very nice!
We were there for an unexpected visit to the hospital for a relative and loved the Cupboard where you can grab and pay right there.
Husband and I already talking about next visit!
April 17, 2014
Rated 4.0 out of 5.0 by Rob230 Great Value and Amenities
The staff was very friendly and the hotel's amenities were very nice including furnishings.
April 16, 2014
Rated 5.0 out of 5.0 by JB1234 Awesome room for the price
The staff are always friendly and make you feel like they actually care about your stay. The rooms are excellent for any extended stay.
April 14, 2014
Rated 5.0 out of 5.0 by GAD 24 Great Service
`Gentleman working the front desk on Sunday morning, (deondra I think) went above and beyond assisting me with some storage issues.
I highly recommend and will stay there again.
April 14, 2014
Rated 4.0 out of 5.0 by outsid sales Room
On my stay on March 5th, 2014, I was put in a Non-smoking room surrounded by Smoking rooms. I smelled smoke all night. I brought this to the attention of the Desk Person upon check out. he advised me to avoid that area. How would I know before hand that this was the room arrangements. My question, why would you put ONE Non-smoking room in an area with Smoking rooms. Also, this room had previously been a smoking room as there were Clean ashtrays in the room. My stay on March 1st and 2nd were great.
March 8, 2014
Rated 5.0 out of 5.0 by P n P Perfect Stay
As usual, the staff was very nice and glad to meet us. The whole place was clean and nice. The linens were very absorbent. We really like these properties.
January 8, 2014
Rated 5.0 out of 5.0 by Brittany911 Amazing stay
Candlewood Suites was an amazing place to stay at! I will defiantly keep staying here from now on. Just an amazing experiance.
January 1, 2014
Rated 5.0 out of 5.0 by Backie24 Great stay
The room was perfectly clean and very good equipped. It was very quiet and the staff was super friendly. I would definitely come again.
December 25, 2013
Rated 5.0 out of 5.0 Spectacular for the price
I'm assuming most of the negative reviews occurred before this hotel was renovated, because I absolutely loved my room. Very, very comfortable with a great little layout for a small suite. Everything in the room was new and easily accessible. The hotel runs with (what appears to be be) just one front staff member and does not have a whole lot of amenities; this was perfect for me though, as there isn't anyone annoying you and you're not paying extra in the base price for any "free meals". Great for someone who just needs a nice room and exceptionally friendly staff at a great price.
December 19, 2013
Rated 4.0 out of 5.0 by KB65810 Comfortable room
Enjoyed my stay - very courteous and helpful staff. Convenient location to Earth City locations.
November 24, 2013
Rated 5.0 out of 5.0 by Mickie59 Friendliest people
I have not come across anyone in this motel that has not greeted me with a nice smile on their face. They call me by name after having only dealt with me on one occasion. The rooms are nice and quiet with very comfortable beds and a good selection of pillows. Water pressure is good with a lot of hot water. They have a good fitness center and who doesn't love free laundry. There is always good coffee available and a nice selection of food in their pantry. I have stayed here several times and will return.
November 24, 2013
Rated 5.0 out of 5.0 by GaryPMP Great Staff and Location
This was my first visit to this location spending on average over 150 room nights per year. If first impressions are indicative of their level of service then Frank and his staff excelled above and beyond my expectations. I was immediately recognized for my platinum status, offered a cold beverage and the check in process was lightning fast. My room was clean, well stocked and comfortable. For the remainder of my stay I was continuously greeted and asked how my stay was going and if there was anything else they could do to make my experience more enjoyable. The express checkout was equally as fast as my receipt was conveniently slipped under my door and correct in every detail. I am definitely looking forward to my next stay and would highly recommend this property.
November 23, 2013
Rated 3.0 out of 5.0 by susan200276 Bed made a lot of noise when moving around
The bed made a lot of noise while moving. I don't know that I really liked the honor system for the food and drinks.
November 15, 2013
Rated 5.0 out of 5.0 by GBM1 Great place to stay
This was a great place to stay. Very clean. Very friendly and helpful staff. I would definately stay there again.
November 12, 2013
Rated 5.0 out of 5.0 by SeekerOne Candlewood Suites St. Louis
My family and I had an absolutely, wonderfully, fantastically excellent experience and stay at the Candlewood Suites in St. Louis! It was more than we expected. We needed additional towels and toiletries and everything was extended to us in a cordial, professional fashion. We look forward to planning our next vacation around a stay at the Candlewood Suites! Thanks so much for living up to your name. (And, the online pictures totally matched everything in person!)
November 6, 2013
Rated 4.0 out of 5.0 by MOhuskerfan One night Stay was OK.
The only think I would like to see changed is the ice availablility. I needed ice for an ice pack and looked around the hotel for an ice machine. I was told by the front desk to use the ice in my freezer. The problem is the ice maker in my room was turned off. If the hotel expects you to use the ice in your room they need to turn on the ice maker in the room before guests arrive.
October 23, 2013
Rated 5.0 out of 5.0 by LB57 Good Hotel
Exactly what I'd expect from Candlewood Suites, good value with a clean room and everything you need.
October 9, 2013
Rated 5.0 out of 5.0 by RickM007 Excellent service
When I went to St Louis I tried quite a few extended stay hotels in the area before I came to the Candlewood. The rooms were clean, the staff was friendly and the property was well kept. I liked it so much that I stayed there for 3 years.
October 8, 2013
Rated 5.0 out of 5.0 by Sofiastays My Stay with Points
This place was well beyond my expectations. The staff was extremely courteous and helpful and the room was gorgeous. Nice bed, great office space, super fast internet. EXCELLENT, EXCELLENT, EXCELLENT!!!
October 7, 2013
Rated 5.0 out of 5.0 by Solsen Great Location
This is a great place to stay. Easy access to the highways. Comfort of a kitchen. Attentive staff.
October 5, 2013
Rated 4.0 out of 5.0 by jeffthegeek Close to the Airport. Staff needs more training.
Arrived and the staff at the office was not prepared for us. We had to wait over 30 minutes for him to find our reservation. The location was close to the airport for us to dash and run.
October 2, 2013
Rated 5.0 out of 5.0 by Golf2 Great Staff
Great place to stay and a very attentive staff. Nice value and nice room.
October 1, 2013
Rated 5.0 out of 5.0 by toroo Good
Good, Good, good,xxxxxxxxxxxxxxxxxxxxxxx, excellent
September 23, 2013
Rated 5.0 out of 5.0 by AML12 Great service
This was one of the best stays I've ever experienced. Andre and the rest of the staff was very friendly.
September 23, 2013
Rated 4.0 out of 5.0 by Inbetweenhouses Great choice
Stayed at this Candlewood Suites while in between houses due to selling one earlier than we could close on the new one. The room was very nice, the bed wonderful! The shower had good pressure and water nice and hot even on the 3rd floor. While staying I was working my regular schedule of 12 hour nights, and did not have any trouble with excessive noise was able to sleep well thru the day. I also was able to get an early check-in to be able to get there and get everything settled before having to get ready for work which was a nice plus. The staff was always helpful, cheerful, courteous. The only thing was the cupboard was sorely lacking food choices but I wonder if it was because I was there over the weekend and they don't re-stock until Mondays?
September 22, 2013
Rated 3.0 out of 5.0 by sronce1988 Hotel Staff Absent Early In the Morning
I am on the road Monday thru Friday every week for my job. I stay exclusively with IHG properties and earn my Platinum Elite status time and time again. On check-out days I leave early morning (0400-0500). My receipt has always been slid under my door so I can pack it away with all my other receipts for my expense report. This was not the case at this property. Not only was my receipt NOT slid under my door, the hotel staff was no where to be found when I left the hotel. I had a flight to catch and did not have time to wait for someone to be found. My wife had to call to have the receipt emailed so I could expense it.
September 22, 2013
Rated 2.0 out of 5.0 by Kimtoni Something stinks
The room layout and size was great. I could tell that the room had had a pet in it and the smell never went away I even went out and brought air freshner. The t.v. worked barely but the dvd player never worked and the front desk evening shift told me he would be up to help and never showed and that was poor service at it's best. I would say that the excitement of seeing the room was dampered by the actual issues once inside it. I would not recommend this hotel. Sad but true.
September 13, 2013
Rated 2.0 out of 5.0 by JMLe Needs an update
The stench in the end stairwells was overwhelming at times due to uncollected garbage. The whole place was very dated and needs to be upgraded.
September 1, 2013
Rated 5.0 out of 5.0 by Nicaff Nice place to stay
Staff is great and hotel inside Earth City. Rooms are so comfortable and sleep as a child.
August 23, 2013