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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 81 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    81reviews

    • 5 Stars
      44
    • 4 Stars
      22
    • 3 Stars
      6
    • 2 Stars
      7
    • 1 Stars
      2

    Not sure if stay again

    By

    May 21, 2015

    club

    1st time @Candlewood suites. Did not get the type of room that was booked 2 weeks in advance as the Room was not cleaned by maids, forgot.

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    Comfort at a Great Price

    By

    May 20, 2015

    This was my first time staying at a Candlewood suite.
    I am a long time Holiday Inn consumer. I stayed based on brand loyalty and using bonus points for one over night stay. The location was close to I90.

    The setting was quiet. The Candlewood does allow Pets which can be very nice if traveling with a Pet. I was not but am a pet owner.

    I will definitely use this hotel if I ever am traveling with my Dog. Kitchen was nicely appointed for a longer stay. The overall one bed room suite felt spacious.

    The towels were soft and upgraded. The suite appeared in good condition and was clean upon arrival. Building was quiet during my stay and I selpt well. Bed linens were slightly above average quality.

    Posted byHotelStaff
    May 21, 2015
    Thank you for taking the time to review our hotel, and for your loyalty to IHG brand hotels. We're so happy to hear that you enjoyed your stay with us. We strive to provide all of our guests with clean, comfortable accommodations at a great value. We look forward to seeing you (and your pup!) on your next visit to Syracuse!
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    Convenient, great facilities

    By

    May 18, 2015

    club

    Excellent location and property, super facilities, great staff, very friendly.

    Highly recommend this location for business stays on the east side of Syracuse.

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    Comfortable and convenient

    By

    May 13, 2015

    club

    This hotel was very convenient and a good value. we went to a graduation at Syracuse and the hotel was a great value for us. It worked out very well.

    Posted byHotelStaff
    May 13, 2015
    Thank you for taking the time to review our hotel. We're so happy to hear that you enjoyed your stay with us. We take pride in providing a great value to all of our guests, and we look forward to seeing you again the next time you're in town!
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