Rated 4.3 out of 5 by 35
Rated 2.0 out of 5.0 by Rai Rai Average at best
Very dated hotel. Staff at front desk were very friendly but not very knowledgeable about the area. Judging by cars in parking lot compared to competitors near by, it is obvious that others that may have come to the area or have stayed at Candlewood Suites already know what we just found out. This may just be an old CS and perhaps a newer built CS in another area may be better. May try CS in future after asking to see room of when it was built.
August 20, 2014
Rated 5.0 out of 5.0 by Matthew476 Great place
Was on a long project in Syracuse and stayed there. I was a nice room and the staff was great. I would stay here again
August 13, 2014
Rated 5.0 out of 5.0 by cbc52 Just like home!
I like staying at Candlewood Suites because of the full size kitchen. We always have food that needs to be refrigerated, and the full size fridge is great for this, as well as having ice right in the room! The beds are quite comfortable, and the rest of the room is just like a quality hotel with a desk, internet, and HD TV with all the channels I look for. Because of the full kitchen, there is no breakfast buffet as one has come to expect at other hotel chains, but that is fine with us as we don't usually have their breakfasts.
August 11, 2014
Rated 4.0 out of 5.0 by Traveler girl Good location and great value
This hotel seems fairly new and is in a quiet area along with several other chain hotels. It is geared towards longer term stays so there is a kitchen area in each room. There is a Ruby Tuesday within walking distance. Denny's is close by as well.
The room was nicely decorated and the shower had good pressure. The bed sheets were good quality.
The only negative comment I would make is it seemed there was rarely a staff member at the front desk.
The location was handy to explore the area. We visited the Erie Canal museum downtown and did a self-guided walking tour to learn about the architecture and history in the heart of the city. All excellent! Destiny USA is within 10 minutes drive.
We would consider staying here again.
August 7, 2014
Rated 5.0 out of 5.0 by Whitley0073 Candlewood Suites
My husband and I had a great stay. Everything was perfect.
August 7, 2014
Rated 4.0 out of 5.0 by Mackie53 Overall good experience
Two Canadian couples traveling with our 88 year old mother who had some problems walking. The two bedroom suite with the kitchenette was very comfortable and we had an enjoyable time being there. Unfortunately the room was on the second floor and a bit of distance from the elevator so it was a bit of hardship for our mom to walk it. Overall it was a very good experience and the staff was exceptional. The other guests were extremely friendly and helpful also. We will definitely return.
July 25, 2014
Rated 5.0 out of 5.0 by Bunt Great Location
The hotel was a little hard to find at first, no street sign for the street. That's not the fault of the hotel. Otherwise, everything was great.
July 17, 2014
Rated 2.0 out of 5.0 by snotty Hate the Curtains in Room
Could not close curtains and had only a sheer window covering and being on the ground floor people could easily see in at night.
July 6, 2014