Rated 4.2 out of 5 by 41
Rated 3.0 out of 5.0 by GW1114 Needs to be uograded
While the lobby and general areas have been upgraded, the rooms are in very much need if an upgrade.
Staff is very accomodating
October 19, 2014
Rated 5.0 out of 5.0 by Talek53 Good value for money hotel
This hotel is comfortable with good bed and bed linen.
It is close to the major attractions in the area. Very good restaurant within walking distance. I would deffinitely stay there again and would recommend to others.
October 9, 2014
Rated 5.0 out of 5.0 by photohack.1 excellent service and great comforts
I stayed at the Candlewood suites for 3 days and never had a better experience. The beds and pillows were comfortable and the bathroom was very clean. the TV channel selection was also very good including 2 HBO channels.
October 8, 2014
Rated 5.0 out of 5.0 by Garryb Candlewood Suites Baptist Way Syracuse
Great place to stay When in Syracuse,NY
We have been staying there for a number of years when we go to Syracuse
October 4, 2014
Rated 4.0 out of 5.0 by workhorse555 great kitchen
I would stay there again anytime. The parking lot is a little small, as is the lobby.The room was clean ,with a huge full size kitchen.
September 30, 2014
Rated 1.0 out of 5.0 by OceanLover Worst Place Ever and I Mean Ever
I'll keep this as short as possible. I already contacted IHG on my stay here. However, for anyone reading this here please know this is the sorriest excuse of a hotel in the IHG family that I have ever experienced. The word dirty does not even work for this place. Torn chairs, screens, uncomfortable bedding, floors need to be replaced. Personal items not returned and horrible customer service by the management. I could go on but I won't waste your time anymore. As a IHG Rewards Club member my only recommendation on this stay is this....stay away....stay very far away.
September 29, 2014
Rated 2.0 out of 5.0 by Rai Rai Average at best
Very dated hotel. Staff at front desk were very friendly but not very knowledgeable about the area. Judging by cars in parking lot compared to competitors near by, it is obvious that others that may have come to the area or have stayed at Candlewood Suites already know what we just found out. This may just be an old CS and perhaps a newer built CS in another area may be better. May try CS in future after asking to see room of when it was built.
August 20, 2014
Rated 5.0 out of 5.0 by Matthew476 Great place
Was on a long project in Syracuse and stayed there. I was a nice room and the staff was great. I would stay here again
August 13, 2014