Rated 4.6 out of 5 by 113
Rated 5.0 out of 5.0 by Les55 Great service and very clean
Excellent accommodations from the clean rooms to the friendly and efficient staff. :) I rate this hotel and staff with a 10
Jeanine, was excellent handling the breakfast crowd with great efficiency and friendliness. :)
August 7, 2014
Rated 5.0 out of 5.0 by AJ18 College Visit
Visited Syracuse University with family for possible attendance by my son. Got in very late but had a great desk clerk! He was very informative and funny. Room was in excellent condition. A good night sleep! Enjoyed the hotel, the university, and the visit.
August 6, 2014
Rated 5.0 out of 5.0 by scottttb great stays
I have stayed at many hotels due to work needs. This is the best HI Express I have stayed. The counter people are always pleasant and very helpful for the various questions visitors have to Syracuse. The breakfast staff is outgoing and engaging adding to comfort experience. The room staff always leaves the room looking like the photos on the website. This location and staff make this my number one spot when I travel to Syracuse. PS I am not a compensated endorser ....only a satisfied traveler.
August 2, 2014
Rated 5.0 out of 5.0 by T0101 The perfect stop for the night
Excellent experience and friendly staff. We will stay here again!
July 31, 2014
Rated 5.0 out of 5.0 by Rick1111 Great staff assistance
Front desk morning staff extremely helpful will late checkout due to weather. Kitchen staff assisted with providing snacks just after serving area closed. Lobby and dining areas were large and clean. Laundry machines were clean, though higher in price than some hotels. Room was comfortable.
July 30, 2014
Rated 4.0 out of 5.0 by Heydie Tired Traveler
This location has an older building and the elevators are in an odd place. Other than that, everything was as expected for a Holiday Inn Express. The staff was VERY nice and got me a room before check in time, as a called ahead and told them I had been traveling a long time. I greatly appreciated that. :)
July 24, 2014
Rated 5.0 out of 5.0 by capcan Clean, comfortable and relaxing
Our rooms were ready, clean and comfortable. Staff was informative and very professional. I would recommend this hotel to all my family and friends. We really appreciated the availability of coffee or water because it was a very warm day.
July 23, 2014
Rated 5.0 out of 5.0 by Yonnie Warm and comfy stay
My staff at The Holiday Inn Express in Dewitt was great. Staff was very very friendly and helpful. If I ever return to the area I would definitely stay at this hotel again.
July 21, 2014
Rated 5.0 out of 5.0 by JP21567 Nice, kept, clean
My stay at the Holiday Inn Express overall was great. Besides convenient to area restaurants and stores you'll ever need, the room smelled and looked very clean. Linens were nicely kept and bathroom was thoroughly cleaned. Towels were a bit thin but overall clean. The only disappointment was (as in other places), not enough creamer for the coffee provided.
July 15, 2014
Rated 5.0 out of 5.0 by Milzz the most comfortable bed and friendly staff
I have never had a bad experience staying at this hotel, its always amazing. ALWAYS EXTREMELY CLEAN and thats why i continuously return. The Bed is comfortable and they give you more than enough pillows. You can control the room temperature. They even have great smelling lotion in the bathroom!!
July 14, 2014
Rated 4.0 out of 5.0 by zamar Short Stay but very comfortable!
We drove in late at night and did not expect anything to be available without a reservation. The attendant found us a room promptly and with interest.
We slept for about 5-6 hours and left not having a chance to utilize all the amenities which she did not hesitate to point out at that hour.
Very nice and we'd stay again.
July 14, 2014
Rated 4.0 out of 5.0 by GQCharlie Clean and safe
away from from the city, but safe as can be. Exceptional staff to assist you with your every needs.
July 9, 2014
Rated 5.0 out of 5.0 by Paul1701 Clean comfortable hotel
My wife and I had previously stayed here and enjoyed our return visit. The hotel is clean, quiet and comfortable with easy access to Syracuse and highways. We will be back.
July 7, 2014
Rated 5.0 out of 5.0 by Legionworker Nice place
Except for arriving on a Saturday evening after spending a long time behind the wheel of car, hotel was nice. Only thing I noticed was what seemed to be many doors being slammed. I know I want my door to close securely, but wonder if there is a way to cushion the arrival of the door with the jam. And this was with the hearing aids out! I would recommend this hotel to anyone.
July 3, 2014
Rated 4.0 out of 5.0 by jart52 Jim T
Overall a comfortable stay with two concerns. The caulking job done on the shower was unbelievably bad and the bottom sheet came undone during the night. I have stayed a number of nights at other Express' that had the same issue. Last but not least, the pool was too warm. It was a warm day and we had been outside all day and was looking forward to at least a somewhat cool swim but it was almost hot.
On the good side, the folks at the desk were very nice and we felt comfortable to sit in eating area the night we were there and used the room as a place to have cocktails and chat with another couple we were with.
July 2, 2014
Rated 5.0 out of 5.0 by Zachery Clean comfortable basic room
It was a great stay. The room was clean every day and there was no bad odors. The only thing missing from a perfect stay was no refrigerator or microwave. I would and probably stay there again. An excellent staff
June 30, 2014
Rated 4.0 out of 5.0 by jjjjjjjjjjjjj great staff
the staff was great, the rooms were clean, nice, spacious for 4 ofus although one little part of the wall in the bathroom needed a little attention. I've found in every hotel the floor grout could use some attention. felt it was over priced for the hotel. a large group was leaving the hotel very early for the half iron man and the provided some breakfast earlier than usual for us.
June 27, 2014
Rated 5.0 out of 5.0 by TerpLifer Quality Stay
Comfortable bed, nice sized room for a good price, quiet night's rest before business meeting the next morning
June 26, 2014
Rated 4.0 out of 5.0 by Disappointed June 2014 Central location - good value
Friendly staff, immaculate breakfast area. Rooms are a little worn but very clean.
June 23, 2014
Rated 5.0 out of 5.0 by JudyFBP Convenient location
Very friendly and helpful staff. Excellent room conditions and very good wifi. Pool looked small, so not used. Breakfast fare available, with a pancake maker, bagels, toast, juice, coffee/tea and yogurt. Limited fruit options.
June 23, 2014
Rated 1.0 out of 5.0 by GeorgeMB Fitness Room
I travel a lot and like to get up early to complete my workout. The man at the front desk in the morning would not allow me to enter the fitness room prior to 5AM and when I tried to enter at 5AM with my rm key the door would not unlock. Other hotels I stay at would always let me in the fitness room early. He told me 4AM is too early and there are other rooms above the fitness room. I informed him I would only ride the bike with the sound off. It didn't matter. I will never stay at this hotel again.
June 16, 2014
Rated 5.0 out of 5.0 by Jon E. Fine place to stay and great breakfast area
It was the very good quality that I have come to expect from the Holiday Inn Express. Although the breakfast selection was normal, the staff kept all the hot food fresh and clean better than I have ever experienced.
June 15, 2014
Rated 5.0 out of 5.0 by Bill690 Memorial Day Weekend
Visiting family in the area. Very pleasant stay; nice, quiet, affordable accommodations that were handicap accessible.
June 9, 2014
Rated 5.0 out of 5.0 by Bubba23 Golf weekend
Great hotel. Well located. Very clean and comfortable. Friendly helpful staff especially Greg at the Front Desk and Jeannine in the Breakfast room. Perfect spot for a Syracuse getaway of any kind. We will definitely come back.
June 4, 2014
Rated 5.0 out of 5.0 by c261 Great place to stay
Great hotel. Clean, quiet and great staff. The breakfast and the kitchen staff were great.
June 4, 2014
Rated 5.0 out of 5.0 by USA traveler 14 All You Need
As Expected. Hotel is clean and quiet. Breakfast on the weekend is very busy. They can use more than one person when hotel is at full capacity.
June 4, 2014
Rated 5.0 out of 5.0 by Parla Great Staff and Hotel!!
My husband I were here on a business trip. We stay at numerous locations throughout the US and this was by far the cleanest and nicest hotel we have stayed in! We will be staying here the next time we are in town. Great staff, very accommodating to the guests needs, very friendly and welcoming. Breakfast was very good and rooms very comfortable!
May 14, 2014
Rated 5.0 out of 5.0 by Becky2357 Very comfortable
Right next to a really GREAT restaurant! I was kinda disappointed in the workout room...but overall a really nice, clean hotel.
May 5, 2014
Rated 5.0 out of 5.0 by Artlady27 Guest Artist was happy with accommodations.
Central NY Decorative Artists have used your hotel for our guest artists for the last 4 years. We have always had a good review from the artists. All of these artists travel frequently and stay in hotels.
We will continue to book through Holiday Inn Express.
April 30, 2014
Rated 4.0 out of 5.0 by Marybethvw Comfortable bed, clean room
I enjoyed my stay at the Holiday Inn in Syracuse. And now that my child will be attending Syracuse University I'm sure I'll be back. The room was comfortable and clean. And the breakfast had a lot of variety and there was plenty of food available.
April 19, 2014