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    Candlewood Suites East Syracuse - Carrier Circle

    Cozy Extended Stay Waits at Hotel's Suites in Syracuse. New York travelers seeking hotels in Syracuse off Carrier Circle opt for the Candlewood Suites® Hotel Syracuse. This thoughtfully situated, all-suite property places patrons within minutes of the area's top corporate destinations and attractions, from Hancock International Airport to Syracuse University. In central New York, the hotel's guests find big-name businesses, including Carrier Corporation, Magna, Time Warner, Bristol-Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90, 81, 481 and 690 just minutes from the hotel's address in Syracuse, NY. On-site services, like free Wi-Fi access and a Business Center, keep guests connected to the office back home. Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science and Technology (MOST) offers interactive, kid-friendly entertainment, as does a Syracuse Chiefs baseball game at Alliance Bank Stadium. Shoppers love exploring the Carousel Center Mall, and Orange fans enjoy the easy commute to SU. The Great New York State Fair is also just minutes from the hotel's location. While in Syracuse, NY you are assured of all the convenience of home thanks to free, 24-hour services, including laundry facilities and a Fitness Center. Pet-friendly suites and a pet walking area accommodate furry family members, too. So, come stay for a night or stay for weeks on end!
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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites East Syracuse - Carrier Circle
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    79%
    Recommend This Property

    Overall Experience

    4

    based on 135 reviews
    79%
    Recommend This Property

    Ratings Breakdown

    135reviews

    • 5 Stars
      69
    • 4 Stars
      32
    • 3 Stars
      11
    • 2 Stars
      12
    • 1 Stars
      11

    quick staff response to a problem

    By

    May 31, 2016

    I am aware that this hotel is due for a upgrade - it was a bit outdated and 'worn out' but all of that will be taken care of by the renovation which I was informed will take place this fall. We had a cleanliness issue which was handled quickly and professionally by a very caring staff, so on our next trip to the area - we will be sure to stay here and witness the renovations. Great staff!

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    Last resort, disappointed

    By

    May 31, 2016

    club

    The property was mediocre at best, room, grounds and common areas. However the roll away beds were very soiled and smell of urine! The A/C did not work and no body was able to get a good nights sleep. I will never stay in this hotel again, but will remain open to the brand the next time.

    Posted byCustomerCare
    June 14, 2016
    Dear Smokey45us, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our facilities, air-conditioning system and roll away beds. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future. In addition, we have sent you a private message to discuss your experience further. We value you as an IHG Rewards Club member and hope to have another opportunity to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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    Disgusting

    By

    May 30, 2016

    Pulled the covers down to go to bed and there were several fleas on the mattress. Tried to contact the front desk but there was no one there. if you stay here wear a flea collar.

    Posted byCustomerCare
    June 09, 2016
    Dear zeebra03, Thank you for being an IHG Rewards Club member and sharing your comments. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that you were let down by the room cleanliness. I apologize for any inconvenience it may have caused you. This review gives us a glimpse of the pressing matter at the hotel and an opportunity to rectify it immediately. I value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGService
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    Below the IHG Standards

    By

    May 24, 2016

    platinumelite

    This hotel doesn't meet the quality of the IHG Brands that I have stayed in before. The staff was nice and personable, but that did not compensate for the lack cleanliness and comfort of this hotel. I regret staying at this hotel an not another property.

    Posted byHotelStaff
    May 31, 2016
    Please accept my apologies for the issues you experienced during your stay with us. I did receive your survey with details and and have addressed your concerns with my housekeeping and maintenance teams. Thank you for bringing your experience to my attention, it is only with feedback from our guests that we can continue to improve.
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