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    Candlewood Suites East Syracuse - Carrier Circle

    Cozy Extended Stay Waits at Hotel's Suites in Syracuse. New York travelers seeking hotels in Syracuse off Carrier Circle opt for the Candlewood Suites® Hotel Syracuse. This thoughtfully situated, all-suite property places patrons within minutes of the area's top corporate destinations and attractions, from Hancock International Airport to Syracuse University. In central New York, the hotel's guests find big-name businesses, including Carrier Corporation, Magna, Time Warner, Bristol-Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90, 81, 481 and 690 just minutes from the hotel's address in Syracuse, NY. On-site services, like free Wi-Fi access and a Business Center, keep guests connected to the office back home. Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science and Technology (MOST) offers interactive, kid-friendly entertainment, as does a Syracuse Chiefs baseball game at Alliance Bank Stadium. Shoppers love exploring the Carousel Center Mall, and Orange fans enjoy the easy commute to SU. The Great New York State Fair is also just minutes from the hotel's location. While in Syracuse, NY you are assured of all the convenience of home thanks to free, 24-hour services, including laundry facilities and a Fitness Center. Pet-friendly suites and a pet walking area accommodate furry family members, too. So, come stay for a night or stay for weeks on end!
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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites East Syracuse - Carrier Circle
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.1

    based on 126 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    126reviews

    • 5 Stars
      65
    • 4 Stars
      31
    • 3 Stars
      11
    • 2 Stars
      11
    • 1 Stars
      8

    Bad

    By

    April 01, 2016

    Black hairs found in bed- holes in curtains-stained furniture- awfulyonsmell of cigrettes and bad air freshener

    Posted byHotelStaff
    April 05, 2016
    Please accept our apologies for the issues you experienced during your stay here. We appreciate you bringing these concerns to our attention. It is only with feedback from our guests that we can continue to improve.
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    Hair and Smoke

    By

    March 31, 2016

    LONG black hair on my pillow, my hair is short brown. Smell of smoke coming from somewhere close. Filthy air conditioner . Loud music, that stopped at 10 thankfully. I get all Holiday Inn's, ( even Crowne Plaza) for the same rate at this hotel. . They give you breakfast or a drink at the bar or both. make some deals with the local Denny's or something for the same price. Sorry. Was not happy..Staff is very nice, and accommodating. Beer cans and cigarettes all over parking lot, there was a woman picking them all up this morning, says something about the clientele...

    Posted byHotelStaff
    April 05, 2016
    Please accept our apologies for the issues you experienced during your recent stay with us. We have addressed the housekeeping and maintenance concerns with our team and will work hard to make sure they are corrected for the future. We really appreciate your feedback, and apologize again for the inconveniences you experienced.
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    Badly in need of a reno

    By

    March 23, 2016

    platinumelite

    This hotel has potential as it's not far off the highway and a good midpoint for travel to NYC from Toronto. Even the front desk staff admitted that the hotel will be getting a needed reno at the end of the summer. Because the staff were terrific, including the general manager, I'd definitely come back and give them another chance AFTER the renos, but sacrificing my sleep is not a compromise I'm willing to make (old lumpy mattresses).

    Posted byCustomerCare
    April 02, 2016
    Dear thepianoman, Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Rewards Club Platinum member. We are pleased to know that you found our staff highly commendable. On the other hand, we sincerely apologize if some aspects of our hotel did not live up to your expectations. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing comfortable accommodations. We do hope that you will allow us to welcome you back and give us another opportunity to make it up to you. Sincerely, Faith R Case Manager IHGService
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    Worst Hotel Stay

    By

    March 17, 2016

    My business partner selected this hotel because of the club rewards he earns. He made the reservation for two rooms in his name. When we arrived, my business partner checked in with no problem. When it was my turn, the hotel worker told me that she could not change the room into my name so I could get the rewards also. I advised her that the past four hotels were able to do this with no problem. She contacted someone on her phone to try to make it work but she had no luck.
    I checked in and went to my room. In the room, I noticed it was absolutely filthy. The room hadn't been vacuumed and looked like someone had only surfaced cleaned in a hurry. I went to use the water glass in the bathroom and found it had already been used and never was cleaned. I checked with my business partner and he had the same issue.

    I will NEVER stay at another Candlewood Suites again!!!!

    Posted byHotelStaff
    March 21, 2016
    Please accept my heartfelt apologies for the issues you experienced during your recent stay with us. We strive to exceed the expectations of every guest who enters our hotel, and I'm so sorry that we fell short. I truly appreciate you bringing your concerns to my attention as it is only with feedback from our guests that we can continue to improve. I've spoken to my team regarding your experience and we will work hard to ensure the issues are corrected in the future. I'd love the opportunity to speak with you further, at your convenience. Again, I sincerely apologize and thank you for letting us know. Aubrey Barone General Manager aurso@syrhotel.com 315.432.1684 x402
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