Rated 4.5 out of 5 by 56
Rated 5.0 out of 5.0 by Darlink Spacious, clean rooms and outstanding service
We were impressed with the spaciousness of the rooms, which were also very clean, modern and well furnished. Kitchen area is well equipped with everything you would need during your stay. The Laundry room was clean, equipped with washer and dryers, nice part is that they are free of charge. The Desk associates and other staff members were extremely knowledgeable, friendly and helpful. We traveled a great deal over the years and we find that the Candlewood Suites in Northeast El Paso, Tx. is a great place to stay. Okay, maybe not as great as the hotels in Dubai, but to us, Candlewood Suites is definitely a great experience, both in price and accommodations.
July 6, 2014
Rated 5.0 out of 5.0 by torreonman outstanding
changed to this hotel after having problems with other hotels in el paso........great beds,frig,internet and tv selection........this wil be our new hotel when come thru el paso. plus my wife enjoyed having the movie theatre next door........also the drive over the mountain was breathtaking......good job!
July 5, 2014
Rated 4.0 out of 5.0 by dlee8450 think twice
Housekeeping was a little short of good. did not empty trash cans, took towels and did not replace them, I even tipped $20.00 The outdoor furniture did not have any pads. well they did but after their inspection they put them in storage. I asked why they were taking them in and I was told it looked like it was going to rain. well they were out during the rain a few days before and no one took them at that time. after all it is outdoor furniture and padding, I would think it is made of weather resistant materials.
when I got to the Hotel I was a little early and they said my room was not ready yet, ok I will have a seat on the couch and wait. meanwhile another gust comes in and gets a room right away. I asked why is he so special? I was floored by the response, He is paying a lot more than you for a room. unbelievable, another example of money talks and the heck with your Platinum status. I don't know why I keep staying at these places because being an IHG member means NOTHING!
June 29, 2014
Rated 5.0 out of 5.0 by No known "Nickname" Most comfortable business trip.
I have been staying here at the Candlewood Suites for 4 Months. Will definitely stay again on my next trip.
June 29, 2014
Rated 5.0 out of 5.0 by Dak03 Nice and clean hotel
Love the kitchen, Cupboard, and Fitness Center. Friendly and courteous staff
June 28, 2014
Rated 5.0 out of 5.0 by Travelling Biologist Excellent!!!!
This is the best hotel I have ever stay in. They have free laundry, free movies to rent, and free propane grills. Also, it is located next to a movie theatre and steak house. The full-sized fridge and stove are perfect for a long stay. I highly recommend this hotel!!!
June 24, 2014
Rated 5.0 out of 5.0 by Natalia28 great hotel, just don't try and check in early!
They do not honor customers request for a early check in even when they have said they would. So frustrating! Other than that very nice hotel and clean rooms.
June 19, 2014
Rated 5.0 out of 5.0 by TimSDallas Check in time should be flexible
Fine stay except arrived at 2:30 pm after 33 hour train trip from New Orleans, and not allowed to check in until 3 pm.. Pantry items fairly priced and actually less expensive than similar items at convenience stores. Air conditioning worked fine in 109 degree temps. Other than check-in a pleasant stay in a pleasant environment.
June 12, 2014