Rated 4.6 out of 5 by 25
Rated 5.0 out of 5.0 by catbol4 wonderful expierence
Candlewood Suites was well above my expectations!! The staff was fun and friendly.. We reserved 2 night and ended up staying 3 nights. I make at least 2 trips a year to El paso and I will be staying here. Thank you for making our visit more enjoyable!!
November 21, 2013
Rated 5.0 out of 5.0 by Gman3 Great Stay
Great experience! Very courteous and professional staff!
November 19, 2013
Rated 4.0 out of 5.0 by EMRTerri Cleanliness
Only area I found unsatisfactory was the cleanliness of the hardwood floor area. I wore white socks while walking around in the room and each evening found my socks to be 'dirty' looking from whatever was used on the floor. My thought was it didn't look like they used clean/fresh water/solution to clean that area.
Other than my dissatisfaction with the floor, everything else about the facility was very comfortable.
November 18, 2013
Rated 4.0 out of 5.0 by Mego1234 Great Service
I was going to be a late check-in. The staff called the number on file to confirm that I was indeed still arriving. I appreciated that.
Upon check-in, I had only 1 bed. My reservation was for 2 beds. This did, however, work out OK as my friend was unable to attend. So, I spoke with the clerk and pointed out the mix up and he apologized saying that you were completely booked that night and he had a look of fright on his was until I told him that the mix-up was OK, that I didn't need the second bed. I asked for a lower rate since I only had the one bed and he gave me a great rate! I was very appreciative!
The suite's bathroom cleanliness had a bit to be desired. There was a hair pin and what looked like a cut toenail on the floor. YUCK!
But, overall my stay was a great one. Will indeed stay there again.
November 14, 2013
Rated 5.0 out of 5.0 by Liz016 Makes you feel like at home
I highly recommend it best hotel I been to I have a 10 month old and it made our stay so comfortable. Next trip we go to I will make sure there's a candlewood suites hotel that's my new hotel of choice from now on.
November 6, 2013
Rated 5.0 out of 5.0 by CalCris Great hotel room ... awesome staff!
I love this hotel! The staff was ultra friendly and helpful and everything in the room looked brand new. The fully stocked cabinets and kitchen were a nice surprise. It is close to the freeway, plenty of parking spaces and lots of restaurants in the area. I would return to El Paso just to stay in this hotel again! ... I highly recommend it!!
October 20, 2013
Rated 5.0 out of 5.0 by GDawn Great Service
The location and price were the two main reasons for staying here. The hotel staff was extremely helpful when asked for directions to different activities and sites to see in the area. The room was clean and comfortable. The only downfall was the lack of a pool. I will definitely be staying at this hotel during my future visits to El Paso.
October 18, 2013
Rated 5.0 out of 5.0 by 1940tinman one of the best units i stayed in
everything was first class from the time I checked in until the time i checked out.
October 4, 2013