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Rated 4.6 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by More than I was expecting This was a wonderful stay. Very clean inside and out. The staff are very friendly and welcoming, everyone I interacted with had a smile on their face and a friendly hello. The lending closet was great to get movies for my 5yr old since there were no cartoons on the regular channels. I would recommend staying here when in EL Paso. October 27, 2014
Rated 5.0 out of 5.0 by Friendly hotel staff offering great service I stayed in the Candlewood Suites for 2 months. I felt that the staff was very friendly and helpful. The weekly cleanings occurred on schedule and was thorough. The only issue was the slow Internet service. Downloads could take a significant amount of time. I routinely had to check business email throughout the weeknights and weekends, but the speed of service was horrendous. October 25, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised When they said there was not daily service, I was concerned. We we pleased to find the rooms large and in very good condition. Very clean and comfortable. We would recommend this location. October 25, 2014
Rated 4.0 out of 5.0 by 13-16 Oct 2014 Excellent hotel but book online for best deal. Friendly staff and clean, comfortable room. October 20, 2014
Rated 5.0 out of 5.0 by 1 of my best hotel experiences ever My 1st hotel review ever. Kudos to ALL of the staff...to the manager for hiring great staff & for the outstanding level of quality in every area at the property; to the front desk people for their professionalism & repeatedly flawless customer care; to the maintenance & housekeeping departments for their excellent service inside & outside of the building. As for the room...well-appointed with granite counter tops; spacious; immaculately clean; kitchen: heavy stainless cookware, all necessary eating & cooking utensils, dishwasher, full-size fridge, other standard appliances plus a dozen more small appliances available free of charge; extremely well insulated walls to the outside & between rooms (never heard my neighbors during the 8 days I stayed); laundry open 24/7 with free washer/dryer; gym open 24/7 with machines having their own TVs; free grab 'n' go dinners several times each week. Really, really enjoyed my stay! October 13, 2014
Rated 3.0 out of 5.0 by Mildew is not requested This room was sufficient for my needs and appeared clean, but had an odor of either dingy towels or mildew hidden somewhere. Despite the sign in the bathroom saying soft towels, I could have done a sanding job with the ones provided. The cupboard did not have pastries even though they list a breakfast combo in the "store". Unless you served in the military during WWII, avoid the coffee and brew your own. I have stayed here a few times in the past 2 years and it is progressively degrading. Hope they fix it soon as it is a great location for my needs, but will drive a few extra miles, pay less, and get free breakfast elsewhere if they don't. October 9, 2014
Rated 4.0 out of 5.0 by Great Service, Clean A Great front desk service , Room and facility Clean A Wlll Stay Again October 1, 2014
Rated 4.0 out of 5.0 by First time at a Candlewood Very good staff. No breakfast buffet but plenty of selection from the Cupboard. Only one easy chair in the room could have used another or a small couch if stay was longer but our stay was only one night. Like kitchen facilities. September 30, 2014
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