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Rated 4.3 out of 5 by 31 reviewers.
Rated 2.0 out of 5.0 by Nice place but maybe not so nice Room was very spacious and nice except for stains on carpet.Staff was very accomodating of my one day early check in. Staff was not very understanding about how inconvieinient check out day is with no working elevator (broke the night before I checked out and was not fixed by morning).Other customer complaints heard in lobby were met with the same derision. October 15, 2014
Rated 5.0 out of 5.0 by Excellent stay The staff was friendly and the room was clean, bed comfortable. October 15, 2014
Rated 5.0 out of 5.0 by Great stay Front desk employee very friendly. Very convenient location near the interstate and good sound proofing for a quiet night sleep. October 12, 2014
Rated 4.0 out of 5.0 by Great hotel if you can find it Hotel was great, new and clean but hard to find. The kitchen amenities were excellent, great for cooking and had everything I needed. October 9, 2014
Rated 3.0 out of 5.0 by Bad Manager The manager, Mahendra, has no people skills. We arrived at the Candlewood, Elgin, and Jamie, who was at the desk started to check us in. A guy came in AFTER us and the manager, Mahendra, came out to assist him. When we were done checking in Mahendra instructed Jamie to give the other guy a room before us even though he arrived AFTER we did. Jamie apologized to us and told us she did not know why Mahendra told her to assist the other guy first. What kind of nonsense is this!!!! October 2, 2014
Rated 5.0 out of 5.0 by Great stay This hotel has always amazed me. We first stayed in May of 2014 and again Sept. 2014. We are looking forward to our next stay in May of 2015! September 25, 2014
Rated 2.0 out of 5.0 by Un-Clean and Un-Healthy Room I was very disappointed when i first entered the room. I found long hairs on the room floor, in the bath tub and in the sink. I was afraid to use any of the kitchen utensils for fear of what i would encounter. I won't be using this place again when i am back in the area. September 9, 2014
Rated 5.0 out of 5.0 by Visiting this area...Candlewood is my only place to stay I have visited this area on business once before and stayed at this same Candlewood Suites. I knew I had another visit in the area, that required an overnight stay. I booked the Candlewood because I knew what I previously enjoyed about the Suites that last visit and I wasn't disappointed on this visit either. Clean, comfortable rooms, quiet and a well designed floor plan. In any future travel plans into this area, I will be staying at this Candlewood Suites. Plus for any travel anywhere...I will be seeking out the Candlewood Suites to stay at and hope I will locate one in every city I venture to, on business or pleasure. September 3, 2014
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