Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check-in and Check-out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 99 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    99reviews

    • 5 Stars
      66
    • 4 Stars
      19
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      4

    Great room and staff

    By

    December 28, 2015

    Sine we travel to this area often, my husband and I were looking for a hotel that was our base for this visit and future. We went and asked if they could show us their rooms and Scott was very kind. We had explained our dilemma about hotels and he was very helpful. We were pleased when we got to our room. The room was nice, clean and roomy. You could even feel the cleanliness of the room. We stayed in the king suite.
    We would stay here again.

    Read More
    Read Less

    Comfort and Convenient

    By

    December 14, 2015

    club

    Our stay at this Candlewood Suites in Elgin, IL was comfortable and convenient to a family activity we were attending. The room is a great size and designed well to include kitchen, leisure, and sleeping activities. The bed and bedding assured a good night's sleep, although we felt the pillows were a bit too small for the large size of the bed. Parking was easy, and check-in and check-out were efficient and friendly. We found a very good restaurant nearby. We had trouble connecting the DVD player to our TV, but someone was sent to our room to help us when we requested it. A guide to using the DVD player would be a nice touch to include within each room. I also would have liked a wastebasket in the bathroom.

    Read More
    Read Less

    I came to watch my mom die

    By

    December 13, 2015

    club

    This trip was not for pleasure but was to spend the last few days with my dying mom.

    However. the staff made my trip very easy. Debbra was the one who made my reservation and said she knew what I was going through and I believe she did.

    Thank you Elgin Candlewood Suites

    Read More
    Read Less

    Comfortable beds

    By

    December 07, 2015

    club

    The beds were very comfortable and the rooms were very quiet.

    Read More
    Read Less

    Elgin Stay

    By

    December 05, 2015

    club

    Have stayed many time here.. Clean rooms but definately showing age. Will stay aqain

    Read More
    Read Less

    Pet Friendly

    By

    December 04, 2015

    platinumelite

    Very pet friendly. No issues staying for 3 month with my furry friend.

    Read More
    Read Less

    Clean comfortable stay

    By

    November 23, 2015

    club

    This hotel was clean comfortable and convenient to my business in Elgin. Located in a nice office park, I was very happy with the room as it was clean and well maintained. The mattress was very comfortable for a good nights sleep. Definitely would stay there again.

    Read More
    Read Less

    Incredible

    By

    November 11, 2015

    club

    I loved everything about my stay. They should have hotels in Cleveland, Ohio like this!!

    Read More
    Read Less

    Candlewood Suites Impressive

    By

    October 31, 2015

    This was my first stay at a Candlewood Suites, and I have to say I was quite impressed. It was great having a full size refrigerator and kitchenette area in the sweet. The guest laundry machines were complimentary. And the hotel had full DirecTV channels. I really hate the delay of changing channels at most hotels, and the limited selection. This was especially important to me since it was during the MLB postseason!

    Read More
    Read Less

    Good Hotel

    By

    October 19, 2015

    This is a good hotel for long term stay. Its nice to have a kitchen. We had a family of four with two small kids. The room was kind of small for all of us. It would have been nice if they had a pool also. We decided to move to another hotel a few days later. If I was saying for business this would be a good hotel. The mattress was old and lumpy and the pillows were no good. The room was very clean though. Staff was friendly also.

    Posted byCustomerCare
    October 29, 2015
    Dear CubbieNate, Thank you for your patronage as an IHG Rewards Club Spire Member and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the kitchen in our room and the friendliness of our staff. However, I was concerned to see that you were not impressed with our mattress and pillows. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns. Again, thank you for the review and I hope that you would still consider staying with us again in the future. Regards, Mike F. Case Manager IHGCare
    Read More
    Read Less

    great room

    By

    September 30, 2015

    Only stayed one night - but I will chose this hotel again - or other locations - based on this stay. A great choice especially for those staying for an extended period of time. Lending Locker a new concept for me - a great service for kitchen items, kids games, movies. Staff friendly and professional

    Read More
    Read Less

    Very Clean and Conforatble

    By

    September 29, 2015

    platinumelite

    If you need to be in the Chicago Metro area the next day, this may not be the right location, you will be stuck in terrible traffic. However, you cant beat this place for the price and the friendly staff.
    There are a couple restaurant's within short driving distance.

    Read More
    Read Less