Rated 4.6 out of 5 by 21
Rated 5.0 out of 5.0 by LISA25252525 Great service
GREAT CLEAN HOTEL ,EASY TO FIND, GREAT STAFF ,COMFORTABLE BED , BED SPACIOUS ROOM , GREAT KITCHENTTE
December 4, 2013
Rated 5.0 out of 5.0 by ArmyCorp Long Stays
Have stayed here on and off for months at a time starting back in 2009.Awesome staff even though some people have left during our stays.Would not stay any where else while in Watertown or FT.Drum area.
November 26, 2013
Rated 4.0 out of 5.0 by JIm9797 Clean room
My overall expectations were met with the room. It was clean the bed was comfortable. I'd say the only negative thing was that the bathroom sink was clogged so it took a minute for the water to drain. But that could be taken care of besides that it was a great place to stay at.
November 6, 2013
Rated 5.0 out of 5.0 by Beav21 Front Desk Staff were Awesome!
The Front Desk staff at the Candlewood Suites Ft Drum were absolutely awesome! Besides the kindness that was given to us concerning our Army son leaving for Deployment to fight for his country, they helped us problem solve a situation. My son's vehicle was not picked up by the auto transporter as we had planned. On friday, Oct. 25, the girl at the front desk called the Candlewood Suites Manager in Syracuse, at the Airport, and asked if we could leave the vehicle there to pick up in a few days. That Manager said yes and our immediate problem was solved. I can't tell you how much that helped us! Also, one of the front desk girls also gave hugs when needed to the families that were saying goodbye to their soldiers, this is a quality that you can not train someone for,
it was from the heart.
October 30, 2013
Rated 4.0 out of 5.0 by FortDrumVet Great location close to Fort Drum
The Fort Drum gate is very close by and there's a Walmart and restaurants within walking distance.
The staff was very friendly and helpful. The "Cupboard" was well-stocked and reasonably priced. The single use detergent boxes were a real convenience. I liked the free coffee and teas as well.
i really liked the large kitchen in my room and the free laundry downstairs. While I didn't cook several of my co-workers used the available pots and pans to make dinner, etc. I stocked the refrigerator and used the microwave a lot during my stay.
I didn't like the motion activated heater controls which made for a chilly wake up in the morning. I figured out a workaround but I had the heat setting up pretty high to compensate. The bed was very comfortable so it made it doubly hard to get up in the morning!
No issues with housekeeping. Even though it's not every day my room was kept clean, the trash was dumped and there were always clean towels available.
Overall a very good choice.
October 21, 2013
Rated 5.0 out of 5.0 by Drog2 Good place to stay
A very comfortable stay. More suited to longer stays with kitchen service but we enjoyed the overnight. Very pleasant staff and welcome. Clean room and facilities.
October 4, 2013
Rated 5.0 out of 5.0 by GRPJ Late Summer Visit
Our visit was a combination work and pleasure stay. We showed up over the weekend so we could enjoy the area before working. The staff was extremely professional and helped with site seeing recommendations. It was obvious they were proud of their area of the country.
I have stayed at Candlewood Suites frequently on business trips due to the value. This stay was particularly nice due to the opportunity to see the area in a period of comfortable weather.
September 22, 2013
Rated 5.0 out of 5.0 by Lynn3 Excellent service and Awesome pillows.
The staff was great. We used the well equipped exercise room, loved it! Our stay was very comfortable.
September 19, 2013