Rated 4.5 out of 5 by 46
Rated 4.0 out of 5.0 by cbw295 Great Value
We always enjoy our stay here. The rooms are comfortable, the staff friendly and the hotel is clean and inviting. We look forward to our next visit.
August 13, 2014
Rated 5.0 out of 5.0 by PlatinumMark Suited my needs
Quiet and comfortable. Two keys to being successful when you work on the road for a good nights sleep.
August 10, 2014
Rated 5.0 out of 5.0 by lindab mtl last minute decision to avoid a 3 hours drive
the staff were super, the lobby no problem some trouble with the wifi having a teenager with us you know how it is. The only thing I could see is the carpet in the elevator needs to be replace beside that I would stay in this hotel again, no hesitation.
August 9, 2014
Rated 5.0 out of 5.0 by Ronald1956 Great Experience
Stayed at Candlewood for one night and my husband and I were very pleased and impressed with the "suite" that we stayed in. We were expected a regular hotel room and were very impressed with the hotel.
August 7, 2014
Rated 3.0 out of 5.0 by Aliboobear Overall
The only complaint I would have is the noise until 2am. Besides that the staff and comfort and location for what we were in town for was wonderful.
August 7, 2014
Rated 4.0 out of 5.0 by jmf27 A little Disappointing
First time I have been disappointed. The hotel really needs to upgrade and spruce up the place. Couch was VERY uncomfortable, springs in it really gone and had to use both couch cushions stacked on each other to be able to sit on it. Bed was not comfortable at all and kitchen area had a few issues.
I must say though that the staff upon arrival were very friendly and professional, even when dealing with a line of people that were waiting to check in or out. The hotel is VERY convenient to main highways and Alexandria Bay area. Staff was very helpful in directing us to Boldt Castle and other areas of interest close by.
August 6, 2014
Rated 4.0 out of 5.0 by jjames42 Overall Very Good Stay
Candlewood Suites is my number 1 hotel chain currently because of long stays and the convence of a kitchen to at least cook a few meals. I also like the crockpot, which was very useful on my last stay. If I had my child with me, I would have made use of the various games available.
July 30, 2014
Rated 5.0 out of 5.0 by Hagus111 Watertown visit
My wife and I were in the area for some rest and relaxation with some side trips for golfing, sightseeing and shopping. The only items that I could bring up were firstly the location. The hotel is a bit out of the way (a 10-15 minute drive to Watertown) and difficult to find at first. Secondly, there are kitchenettes where the stovetop is at the wrong angle for comfortable use (should be turned 90 degrees). Other than these two problems, our visit to the region was great. The staff helped us find information on 1000 island cruises which we took and were very happy with. Also, they recommended a couple of golf courses in the area and directions on how to get to them. If in the area again, this hotel would be in our sights for a good stay.
July 24, 2014