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Rated 4.6 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Excellent place to stay. This is probably one of the best hotels that I have stayed at. From the minute that I checked in until I checked out the staff was exceptional Sandra the manager was extremely professional and polite willing to chat with a guest whenever possible. Michelle, Kendall, Demetrious, and Kelly who worked the front desk were amazing, friendly and extremely competent. They knew the surrounding very well and made some excellent recommendations on where to go and what to do in the area. Melissa the sales assistant was amazing, she always had a cheerful smile and a kind word for the guests and she was very knowledgeable about the IHG reward program and helped me out immensely. Nina, Carrie and the cleaning staff were polite, friendly, and hard working. They didn't mind going the extra step to make my stay there pleasant. Lastly the maintenance crew was on top of everything; Kyle and Rodney were on top of every issue or got to it before it became one. Overall this was an amazing stay one which I would gladly repeat. October 27, 2014
Rated 3.0 out of 5.0 by Flies galore The staff was nice. The room was decent. It would have been a great stay had it not been for the flies flying around the window all night. I was disgusted. October 22, 2014
Rated 5.0 out of 5.0 by Clean and friendly Rooms were clean, pets are allowed to stay and the hotel did not smell like dogs or cats. Convenient to Fort Drum! October 16, 2014
Rated 5.0 out of 5.0 by A nice, if brief, visit This motel is set up for a long term stay, I only stayed one night. The room was clean and fresh, even though it's pet-friendly. I would gladly stay there for a week if I had a reason for an extended stay. The room was larger than a standard motel room and the kitchen was set up nicely, with cups, plates, pots, etc. I'm definitely a fan. October 14, 2014
Rated 5.0 out of 5.0 by Great stay The kitchenette in the room was wonderful, and the room was spacious and comfortable October 13, 2014
Rated 4.0 out of 5.0 by Perfect for extended stay, but... When using an extended stay hotel such as Candlewood Suites in Evans Mills, NY, having the convenience of a kitchenette as well as a Wal-Mart Super Center next door is perfect. Lessons learned over time when staying in this hotel chain are as follows: 1 - Ensure your room is as far away as possible from the cleaning staff lounge, the elevator, the snack/ice machines, and the laundry/gym if you need quiet. 2 - Understand that daily room cleaning, to include taking out the trash is not provided. Cleaning takes place once per week. Taking the trash out and daily cleaning is your responsibility. That's why they charge less per day than full service hotels. 3 - If you are a non-smoker, understand that some of these hotels designate smokers rooms on certain floors. I have found that these are normally the 3rd and/or 4th floors. On those floors, while all rooms are not smoking rooms, the smell pervades the entire floor, especially near the elevator. October 11, 2014
Rated 4.0 out of 5.0 by No major issues. The two biggest issues are doors that slam too easily and noisily and extremely, very horribly slow internet speed. Very frustrating to do any work while staying here at the hotel. To clarify, I go to the library to complete on-line work as the hotel's internet is too slow to be productive. October 11, 2014
Rated 5.0 out of 5.0 by Handicapped visit We were on a shopping trip and my daughter is handicapped. They were very helpful and offered to help. I'm a self sufficient person and can do it myself. The room was very accessible as was the bathroom. The reason a gave a low score on the bed was not because of the bed but I could not sleep away from home. The bed was very comfortable and my daughter slept like a baby. Only thing was we were on the fourth floor and I worry about fires and not enough handicapped parking spaces, but a large space out back to park. The trip will always be remembered. September 30, 2014
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