Rated 4.6 out of 5 by 22
Rated 5.0 out of 5.0 by Lynn3 Excellent service and Awesome pillows.
The staff was great. We used the well equipped exercise room, loved it! Our stay was very comfortable.
September 19, 2013
Rated 5.0 out of 5.0 by KB2HSH Fantastic hotel!
I stayed at the Candlewood on Rt11 across from Fort Drum last weekend. I was in Northern NY for the 18.12 Challenge (2/3 Marathon). I called at the last minute (literally), and was THRILLED that they had a room for me...since so many people were in Watertown for this marathon. My check-in was flawless, and the young lady that checked me in was the epitome of professionalism. She was very friendly, proficient, and after seeing my MTA card in my wallet...and shooting the breeze about Manhattan, made me feel quite at home...even though I was ALL NERVES over the marathon.
This hotel is walking....no...STROLLING distance to Wal-Mart, Little Caesar's, Taco Bell, Carvel, and some generic Oriental joint. (Sadly...as an athlete, I don't eat any of it regularly....but it's THERE!)
Overall, staying there last weekend with a FULL kitchen made it so much easier to protein and carbohydrate load for the race...and the NEVER ENDING hot water for the tub (I took 4 HOT baths to limber my leg muscles) completed the stay!
I look forward to the next marathon, or even 5K that's in Watertown....I will be CERTAIN to stay here again.
Such luxury for the price is obscene!
September 8, 2013
Rated 5.0 out of 5.0 by johnv6767 Excellent Service and room!
Very friendly staff and great room! Keep up the good work. Enjoyed spinning the wheel as a preferred IHG member for free cup board bucks!
September 1, 2013
Rated 5.0 out of 5.0 by BIGBASSFISHERMAN Great place to stay.
This is a great place to stay for a day or longer. We stayed the weekend from Friday to Sunday. Service was great and the Candlewood Cupboard is really great. Highly recommend this and other Candlewood Suites.
August 28, 2013
Rated 5.0 out of 5.0 by Labradorpup Friendly and accommodating
My daughter and I stayed at this pet friendly location for the first time.We were both pleased with the cleanliness, staff, and location(a # of food/shopping locations close by). We stayed on the fourth floor and slept with the window open;very quiet and peaceful. The shower water pressure was not the best but maybe that is because we were on the fourth floor? For a pet friendly hotel, we saw/smelled no evidence of pet mishaps. I would definitely recommend this hotel to others;especially those travelling with pets.
Suggestion- I would love to see the hotel build an enclosure/dog park where the dogs could run and/or walking trails in the land surronding the hotel.
August 28, 2013
Rated 4.0 out of 5.0 by pacanuck Our Stay
We stayed at this property on our way to Long island and found it to be a clean and neat property. Only drawback was that when it came time to eat, we had to go into Watertown in order to get something suitable, unless you were a fan of Chinese buffets.
Also we found the Holiday Inn located in Watertown to be about $10.00 less expensive through the coupon books located at the welcome ctr. You would not know this until you got to the welcome ctr. and we had booked this location on line with no refunds. other wise, great stay.
There was also no recognition of priority members.
August 28, 2013
Rated 5.0 out of 5.0 by ladiberg great service
great room, great service during the entire stay! i even left something in the room and they offered to send it to me, no problem. will definitely look to return to candlewood suites for future travel plans!
August 20, 2013
Rated 4.0 out of 5.0 by usskc Nice and clean
Stayed here bc of the bad reviews for the HI in Watertown. Even though it was out of the way, it had everything we needed close by. Staff was friendly and helpful. Would prefer more options in the Cupboard. No newspaper for Priority Club? Not much recognition for Priority Club, we did spin some wheel for a free drink. But I had to ask about a welcome bag for Priority members.
July 29, 2013
Rated 1.0 out of 5.0 by cljnewengland Always a Great Stay
I have been staying at this property since the first day they opened. I have never had any issues with the room, the staff or anything at all. The staff at this hotel will go the extra mile to ensure that your stay is the best possible. I highly recommend this property while visiting the Fort Drum Area.
To the staff at this property: thanks so much for being the best you can possibly be, it is greatly appreciated by me and I am sure most all guests who stay here....keep up the fantastic work
July 16, 2013
Rated 5.0 out of 5.0 by Pilgrim5 Pleasant Stay ourside of Fort Drum
What a pleasure to find a Candlewood Suites not abutting an interstate yet walking distance to grocery stores and restaurants.
Our stay, which began with a very warm welcome by the hotel desk clerk. Alan, was most pleasant. The kitchen was well stocked with necessary equipment that permitted us to prepare our own dinner after we did a quick visit to the adjacent grocery store. A relaxing meal in our own room without the hassle searching for a restaurant after 9 hours of driving was just what we wanted.
June 27, 2013
Rated 5.0 out of 5.0 by Cathydave Great stay
New, refreshing, quiet, beautiful, super clean, well taken care of, pleasant staff.
Just wish there was a little complimentary breakfast. Nothing fancy. Donuts, yogurt, oj, coffee would be perfect.
June 17, 2013
Rated 5.0 out of 5.0 by Wyattnette Excellent Service
I always enjoy my stays at the candlewood suies.I only probelm is no pool.
February 18, 2013
Rated 5.0 out of 5.0 by Zack26 great staff
Everyone was very helpful and knowledgeable in explaining the billing process and answering all of my question. This has definately been one of the nicest hotels that I have stayed in a long time.
January 31, 2013
Rated 5.0 out of 5.0 by Alyssa16 Great, convenient, place to stay
This was our second time staying at the Candlewood Suites-Fort Drum. The staff is very friendly and helpful and the rooms are very clean. It is really easy to get to Fort Drum from the hotel. The location is great. Right across the parking lot, there are several shops/stores- A Chinese buffet, a nail salon, Little Caesars, a dollar store, a clothing store and of course-good old Walmart. Having a kitchen in the room is great, especially for families so you don't have to eat out all the time. They also serve warm cookies in the lobby a few times a week-great personal touch!!
Only negative-We found it a little difficult to regulate the temperature in the room.
December 10, 2012