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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 121 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    121reviews

    • 5 Stars
      79
    • 4 Stars
      25
    • 3 Stars
      7
    • 2 Stars
      4
    • 1 Stars
      6

    Worst hotel ever

    By

    January 24, 2016

    This is first time I did not get welcoming comment from the counter although I am Spire Elite member. No upgrade, No breakfast. I have never seen this terrible hotel entire my life. Small room, no lotion, not enough towels. I will never come again. By the way, I stay this hotel with my reward point, but they charge me, so I had to dispute that transaction through my credit company. waist my time.

    Posted byCustomerCare
    February 03, 2016
    Dear dudekim, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodation. However, we regret if the level of service received and the charges taken did not live up to your expectations. Kindly be assured that we treat these matters seriously so we sent you a private message. We value you as one of our IHG Rewards Club Spire Elite members and hope you will continue to choose IHG for your future travel needs. Sincerely, Grace P. Case Manager IHGService
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    overall great service and clean room

    By

    January 22, 2016

    club

    Candlewood Suites are our homes away from home. Travel is mostly pleasure/leisure and we like the quiet rather than "busy" hotels.

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    Nice Stay

    By

    January 21, 2016

    club

    Excellent. Will stay there again when visiting my daughter in college

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    Great hotel

    By

    January 16, 2016

    One of my favorites. Looking forward to returning.

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    Outstanding Customer Service

    By

    January 02, 2016

    The site has very talented staff who are extremely helpful and go out of the way to make their customer feel at home . It is my home away from home .

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    Staff

    By

    December 11, 2015

    platinumelite

    Staff were extremely friendly and accommodating. The room was clean and really enjoyed the snack of popcorn in the room.

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    Nice place

    By

    December 11, 2015

    club

    Competent staff, friendly
    Only negative is they do not provide breakfast

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    A good night's sleep

    By

    November 22, 2015

    I got to the hotel and went immediately to bed. I give high ratings because there were no distractions, I got exactly what I wanted and the price was reasonable.

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    Great service and value

    By

    November 20, 2015

    platinumelite

    The staff, service and amenities were excellent. The room was clean, large and well furnished, but the carpet was worn and discolored, the bathroom especially around the tub fixtures and caulking needs repaired or replaced. We had a nice sitting and sleeping area. The bed was comfortable, the pillows less so and we could not find a way to turn off the fan. If we had not arrived so late, both nights and left early in the morning, I would have had maintenance in to fix the fan issue. Overall, it's a god value for the money and I would stay here again.

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    Quite environment and comfortable bed

    By

    November 19, 2015

    club

    Had wonderful experience here. Staff was super friendly and helpful. Everything was clean and well taken care of. Will be staying here again

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    Comfortable Suite

    By

    November 17, 2015

    club

    The Room is excellent and the location of the Hotel is excellent. The only think missing at the Hotel is a real breakfast.

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    Excellent Experience

    By

    November 12, 2015

    club

    The hotel was very neat and clean. The canteen area where you could get coffee and snacks were based on the honor system. I thought this was a real nice touch. Most people are still honest. The only small suggestion I would make is to put a ramp at the front entrance for luggage. I'll be back again.

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