Rated 4.6 out of 5 by 40
Rated 4.0 out of 5.0 by pompose cancellation policy and value
Everyone was nice at the hotel but unlike the Candlewood Suites in Richmond that permitted cancellations you had a policy that did not allow us to get a refund even a week ahead of time if there was an emergency that came up. I had to pay a higher premium for my travel insurance which we always get because we are seniors and things can happen. You need to have a more flexible policy for cancellations to make this a good value. We come to The DC area frequently but would not stay here again without a cancellation policy .I would rather pay a bit more per night than have this problem.
May 10, 2014
Rated 1.0 out of 5.0 by skywild Quality
I reserved a no smoking room. When I got to check in there was no one at the desk. I would figure that during the 5 to 7PM time frame you would have more than one person working, but there was not. I had to wait 10 minutes for the person to get back from somewhere In the hotel. He was friendly and helpful and I received my room quickly. When I opened the door to the room it was obvious the room had been smoked in and the queen size bed was full. I went back to the desk and asked for another room and the attendant said all of the rooms were the same. The next morning when I went to check out ( I was set to stay for 3 days but was not going to stay in a smoked in room) the lady at the front desk offered to give me another room. They knew the room had been smoked in but still had it listed as a no smoking room. All of the reviews on IHG were excellent, but the reviews on Google were very poor. I will not stay at this place again and will look long and hard before staying at another Candlewood period.
May 9, 2014
Rated 5.0 out of 5.0 by Poiduke Overall Comfort
I really like this property. It is easy to get to, close to shopping and restaurants, accessible to expressway. Jimmy is the best, always warm and goes above and beyond! I travel weekly and try to stay at Candlewood wherever I go, this one is truly my favorite. See you all soon again.
May 5, 2014
Rated 4.0 out of 5.0 by CaTravel2014 Nice room and kitchenette
We stayed here for 6 nights during our trip to Washington DC. Nice. Quiet. Would definitely stay with Candlewood Suites again. The kitchenette is great
April 17, 2014
Rated 5.0 out of 5.0 by Pam C Everything you need is here
Just spent several very pleasant months living at the fabulous Candlewood in Fairfax, Virginia while searching for work. The staff (Teresa, Ibrahim, Jimmy, Shenee, Yvonne, and Piyanut went above and beyond the call of duty to take care of my needs, answer my questions and concerns, and always made me feel like I was at home. The rooms have everything you need at very affordable rates compared to other DC extended stay hotels, and the location is so convenient to metro buses, shopping, and restaurants. It is also in a very safe location and you can stroll around in the evening with no worries. What made the place so special for me are the exceptional staff working at the front desk. They are knowledgeable of the area, friendly, and someone is always available to assist you. Even during all of this winter's snow storms, the staff showed up for work - always with a smile and really seemed to enjoy their jobs. I would definitely recommend staying at the Candlewood -- especially for those needing a place to call home for an extended period of time.
March 17, 2014
Rated 5.0 out of 5.0 by Mr. jambi Excellent on new year eve 2014
I was on a business trip. Candlewood is a very spacious suite. Excellent facility (Microwave, refrigerator, TV, and excellent internet, Parking lot is spacious) I do urge any guest to stay at Candlewood suite.
January 4, 2014
Rated 5.0 out of 5.0 by New to the metro Great value
The staff was very helpful and went above and beyond to help me. I would definitely stay here again. It was clean' quiet and close to shopping, dining and the metro. They even hooked with me up with my own personal cabbie!!
January 1, 2014
Rated 5.0 out of 5.0 by Victor1234567890 Great Experience
The room was excellent. Complimentary Laundry and Gym facilities were great. The hotel was very clean. Would recommend this facility to anyone.
December 22, 2013
Rated 5.0 out of 5.0 by jmaza34 The weekend manager is so nice
i been stayin in this hotel this year so many times and i love it, the weekend manager(Abraham) is so nice and next year i want to stay in this hotel...this hotel its the best ,,,,my wife love this hotel...thanks Abraham ; you are the best..happy holidays, and wait for us next year..
December 18, 2013
Rated 5.0 out of 5.0 by Jose2stay Value!
Feels like home,there was everything needed and I cooked a great dinner and delicious breakfast for two.
Really nice receptionist!
November 21, 2013
Rated 5.0 out of 5.0 by Mom48 Just what we needed
Traveling with a disabled adult child we look to stay where the pull out sofa is in a separate room from the bedroom. This room offered that and a good sized table to eat or work at. We will
definitely stay here when visiting again.
November 19, 2013
Rated 5.0 out of 5.0 by Moose72 great stay
This hotel was very nice and suited my needs fir a 2 night stay. The staff was freindly and tge rooms were large enough to feel like a small home away from home.
November 18, 2013
Rated 3.0 out of 5.0 by Spenny Good room, dodgy back doors
The side exit door near my room was wide open (not closed). I reported it to the front desk in the evening, and by the morning it was still open (would not lock, anyone could walk in without a passkey).
That's not a good thing and brought my otherwise all good visit down...
October 18, 2013
Rated 5.0 out of 5.0 by Irma2 Stay at the best
During my professional career I have stayed in many extended stay facilities both in the US and abroad. I can recommend Candlewood Suites of Fairfax, VA as one of the best, The staff is available to assist in all request and needs. The staff was professional and courteous, one member giving me her rain coat during a downpour. I also want to want to mention how helpful one of the guest an RN, who was a complete stranger to me, assist me during a medical emergence. I would recommend anyone visiting the Washington, DC area stay at Candlewood Suites, Fairfax, VA.
My sincere Thank to the entire staff
October 15, 2013
Rated 4.0 out of 5.0 by DHB7 Great Staff and Location
it was a pleasure to stay there.
Staff is great!
And great Location
September 3, 2013
Rated 5.0 out of 5.0 by james350 Candlewood Fairfax " the best"
Here it is close to Downtown new carpet down the hall in the rooms fresh paint the place always looks great ; walking distance to shopping and grocery stores . real close to the subway system go downtown shoot some hoops with the Prez and see the memorials ; Greatest food on earth all over and Maryland best seafood on earth. Relax a day and just have a cook out in the back enjoy Americas cuisine hotdogs and hamburgers and John Adams ; The place is awesome and delightful . Meet with the whos who of Washington and tell them your ideas . The temperature is great there time to pack up and see your Nations Capitol spend some bread dudes its only paper Bros. Okay see the memorials its all free.
July 28, 2013
Rated 4.0 out of 5.0 by Lynne88 overall good experience
The staff was great. Abraham was very attentive and quick to respond to request. Angelina, Amy and the other staff members were totally professional.
July 12, 2013
Rated 5.0 out of 5.0 by Alkahtani Alkahtani
I certainly will come back to candle wood suite fair fax , what wonderful people and great place, the staff and management is friendly and helpful, the room is lean , kitchen has all the equipment you need to cook, free wireless internet, and big room with great work office.
July 3, 2013
Rated 5.0 out of 5.0 by dcnew99 Always a pleasure to stay here.
Have posted on Trip Advisor and as stated there this location is always on my list to stay at while in DC for Rolling Thunder Weekend. Nice quiet location with easy access to all of DC Area. Staff always friendly and helpful. No pool but with all the activities going on in DC most likely couldn't use it. Only thing lacking is a Breakfast but you have your own stove refrig and microwave in your room Highly recommend this location. Good Value and comfortable beds.
May 31, 2013
Rated 5.0 out of 5.0 by Pmac1234 Best extended stay hotel in Northern Virginia
The terrific staff strongly compliments and supports this great extended stay property...from the complimentary laundry service, hot chocolate chip cookies every night and great bedding, this hotel offers it all to the visitor to Northern Virginia or the work traveler who wants a hassle free comfortable room to come home to...
The convenient location off of Route 66 also allows the hotel guest to easily access the immediate area, whether its the large Fair Oaks Mall, which is a half mile away to a direct route into the District.
While I have stayed at many other extended- stay hotel chains in the US, the rare combination of terrific employees, convenient location and comfortable room suites makes this Fairfax property hard to beat..
May 27, 2013
Rated 5.0 out of 5.0 by chromey Really nice place.
I been staying here and the staff is great rooms are nice and quiet. Two thumbs up.
May 22, 2013
Rated 5.0 out of 5.0 by JBE2 Staff went above and beyond
We were having difficulty finding the hotel (in the dark and after being on the road for 5 1/2 hours) and called the desk for directions. Theresa answered and stayed on the phone with us, giving us directions, until we arrived. Thank you so much! We loved the little kitchenette in the room. We visited the Candlewood Cupboard several times and found it well stocked and reasonably priced. (Compared to another establishment we had stayed at in the same area a few months ago.)
Will defintitely stay again when we are in the area.
May 20, 2013
Rated 5.0 out of 5.0 by Marcus500 Tremendous Value, Great Experience
I always stay at the Candlewood Inn whenever I come to visit family and do business in Virginia and DC. The rooms are comfortable, quiet, clean and spacious. The staff is warm, friendly, and genuinely helpful. Hey, even the mattresses are firm and the parking is convenient.
April 29, 2013
Rated 5.0 out of 5.0 by Bob51 Great Location and Friendly Staff
We stayed here only one night on this trip. This is our preferred location whenever we come to the Northern Virginia/Fairfax area. It is close to great shopping and great restaurants. The front desk staff is always friendly and helpful. This will always be our first choice when coming to this area.
April 27, 2013
Rated 5.0 out of 5.0 by jmaza34 great service
the best that i have so far in hotels..my wife love it
April 26, 2013
Rated 5.0 out of 5.0 by Bullet2 Great service
I am a seasoned business traveler. The people were great! They made sure my stay was fantastic by listening to and responding to my needs. I want to thank them for a great visit and look forward to my next visit.
April 22, 2013
Rated 5.0 out of 5.0 by Num1adam We have another angel on staff
Angelina is a godsend to the evening staff. I always felt at home here but feel even better with this new employee on staff, Between Ibraham and Angelina, all my needs are taken care of.
Outsatanding service and attention to detail.
March 1, 2013
Rated 3.0 out of 5.0 by Meme57 Nice for long stay....always ask for third floor
I have stayed at this hotel before and had a better experience. The hotel rooms are not very sound proof. This trip I was on the first floor and the noise was crazy. The people above me were a couple and 2 kids, Not very relaxing. Also the room was one the first floor between the elevator and front desk...also very noisy. Internet was very poor this trip also. The provider is off site and the Hotel can not help you with anything regarding the internet service.
February 28, 2013
Rated 5.0 out of 5.0 by Bynke Terrific service
Enjoyed my stay there very much. Abraham, one of the clerks, was terrific. He made me feel right at home, and treated me as a valuable family member rather than as a regular guest. He understood what it was like to be far from home, and made me feel as though Candlewood was my home rather than a motel room. I loved the monthly cookouts they had when weather was warmer, as it also allowed people to meet others who stayed there for extended periods. The people at Candlewood treated you as family rather than a guest.
January 16, 2013
Rated 5.0 out of 5.0 by Ajinna Great Location & excellent staff
Good place to stay and very good staff. Clean rooms and adequately furnished.
December 18, 2012