Rated 4.3 out of 5 by 65
Rated 5.0 out of 5.0 by LaDele39 Great value; close to Vienna Metro to DC
All staff were very friendly and helpful. Suites very comfortable and clean. Good kitchen supplies and had dishwasher. Bus stop for bus to metro 1 block from resort; however, we elected to take a cab verses the bus. Grocery store and resultants are nearby.
October 21, 2014
Rated 1.0 out of 5.0 by Boscar Shocker
Booked suite at this hotel with UK reservation office,was told that parking and breakfast was complimentary,booked for 3 nights plus further additional night option.Reservation made and I thought paid for,not so,when we arrived after 16 hour journey at 8.40pm hotel had no reservation nor no room available as per our booking!!! Whilst standing at front desk manned by one lady I was concerned to see people coming to the front desk for toilet rolls,kitchen rolls,towels and bed linen!!When I raised my concerns I was cheerfully told that housekeeping only occurs every seven days!! So you stay here and make your own bed etc,just like being at home but you are paying them for it.Also told that they do not provide breakfast.Parking IS provided yippee.After a further 45 minutes the desk clerk managed to find?a room but not as reserved.By now we just wanted to sleep and reluctantly accepted.Next morning we decided that we really did not want to be here any longer,went to front desk and said we were checking out and explained reasons.Manageress apologised and adjusted charges,also cancelled 4th night stay.Returned home yesterday to find I have been charged for 4th night and I have also been charged £18 for currency transaction as although booked in UK I was not advised that charges would be in dollars,all prices were quoted in pounds sterling.Hotel seems to be dormitory for welfare recipients and is very poor in need of complete refurbishment.We found hotel with free breakfast,indoor pool and enormous suites and daily housekeeping for very little more and far better standards.Avoid unless you like housework. So many other hotels do provide MUCH better service.
October 19, 2014
Rated 4.0 out of 5.0 by The Milkman Review with a grain of salt
I will try to be as objective as possible with this review, given that I had complications after the extraction of two wisdom teeth, which caused for a terrible few days.
The hotel was nice, especially for those staying in the area for an extended period of time. They had the softest hotel towels I have ever encountered. The pillows were not great, but otherwise the room was quite comfortable.
October 18, 2014