Rated 4.7 out of 5 by 108
Rated 5.0 out of 5.0 by jason345 All around great stay
This is my third stay at this particular Staybridge, and it has exceeded my expectations on each visit. Really like the amenities, full kitchen in-room, and the beds are super comfortable. Customer service is top notch as well - was really surprised that the guy at the front desk actually remembered me at check-in (and not that fake I-looked-up-your-past-stays remembered me.) Pretty cool.
October 3, 2014
Rated 5.0 out of 5.0 by Smithsonian fan Super-friendly staff and best breakfast
This was the 2nd time I've stayed here and will definitely return. Staff, including front desk, chef at the omelet station, and the driver of the shuttle bus were super-friendly, helpful, and informative, the suite was perfect for our group and the free breakfast was superior and definitely exceeded all expectations, Thank you for an excellent experience!.
September 25, 2014
Rated 5.0 out of 5.0 by Dave33habu First time at Staybridge - excellent
Very nice suite hotel with excellent hot breakfast serving Belgian waffles and omelets. Close to Tyson's corner malls too.
September 24, 2014
Rated 4.0 out of 5.0 by Skithers Comfortable
We have stayed at this Staybridge numerous times over the past five years and the comfort of our most recent stay was no exception. The location is excellent for our needs - convenient to Washington DC's attractions, airports, fine dining, and fashion shopping. A little gem in the Washington suburbs.
September 19, 2014
Rated 5.0 out of 5.0 by Reich3 Excellent hotel
This hotel is extremely clean. The rooms are spacious
September 18, 2014
Rated 5.0 out of 5.0 by Sttaybridge Alicemclean
I will recommend it for all friends if they cannot stay with me
September 15, 2014
Rated 5.0 out of 5.0 by travelman35 Great place
Not sure what else I could ask for in a hotel for a business trip
September 13, 2014
Rated 5.0 out of 5.0 by MBII Comfort, Value and Service!
Exceptional service from the start and to the finish. Convenient facilities and easy access from location for your needs whether on business, visiting or relocating. , Considering the whole package, the value is unbeatable.
September 13, 2014
Rated 5.0 out of 5.0 by Chief0829 Excellent Service
Totally Recommend Hotel especially breakfast and it's location. We have stayed there twice after visiting Washington D. C,
September 11, 2014
Rated 4.0 out of 5.0 by elhakie nice hotel
the hotel is nice and at a good location . the only thing is the breakfast and the dinner which was offered was not so great
September 7, 2014
Rated 5.0 out of 5.0 by J19460 still excellent
Stay here frequently for business and personal trips. Service can't be beat. I've never had issue that other reviews have described where things are not dealt with. I'm alwasy very impressed with how quickly and thoroughly they deal with issues.
Also happy to see that they have begun updating the place with newer furniture and decor.
September 3, 2014
Rated 5.0 out of 5.0 by Rabbi Bowman pillows
Please offer a firmer alternative to the too soft pillows. I have to bring my own blow-up pillow for firmness; allows for a better sleep in my case.
August 30, 2014
Rated 5.0 out of 5.0 by SridharR Courteous Staff and Value for money
Excellent customer service. Front desk staff very very helpful. The courtesy shuttle was very handy. Breakfast choices were plenty.
August 29, 2014
Rated 5.0 out of 5.0 by A long termer Great staff, first class hotel
As a long term hotel resident, this is one of the best places I have lived in over eight years of business travel. They have gone above and beyond to make my stay pleasant.
August 28, 2014
Rated 3.0 out of 5.0 by Winston225 Noise and Cleanliness
I have stayed at the Staybridge Suites in McLean on a number of different occasions over the last decade. Usually, my experience is wonderful and pleasant, the reason why I keep coming back. However, this last trip was a bit of a disappointment. The guests right across the hall from me where often very loud late at night (10:30-12:00 pm) and, after a couple of nights and saying something to them on my own, I contacted the front desk reporting the problem. As far as I can tell, no action was taken as the guests continued being loud through that night and the following nights prior to my departure.
Additionally, I thought the cleaning of the rooms was minimal, with one day appearing as though the cleaning person has not come at all.
The complimentary breakfast was a bit on the meager side, although the omelet station on the weekends was great.
Finally, the bed has such a huge divet in the side closest to the bathroom that I constantly rolled into even when I wanted to sleep on the other side of the bed. Perhaps time to purchase a new mattress!
Thank you for the opportunity to review your hotel. I hope to have a better experience down the road.
August 27, 2014
Rated 5.0 out of 5.0 by At home guest Repeated stays
I have stayed at this hotel a half a dozen times. Every time it has been a wonderful experience. Clean, friendly, quite. It has a few places near by to walk to for dinner and a park to walk in near by. The staff, from the person sweeping the floor in the lobby to the person handling the food and beverage to the front desk staff to the manager, they are all friendly and quick to assist you. It is a comfortable, like being at home atmosphere every time.
August 25, 2014
Rated 5.0 out of 5.0 by Tracy1631 Fantastic 30 day stay!
Our family of 4, including 2 teenagers, felt right at home at Staybridge Suites in Mclean in a two bedroom suite. The staff and the service they provide make this hotel excellent--including the cleaning crew, front desk, shuttle drivers, and the kitchen staff who fed us every morning and 3 nights a week. My only recommendation would be to make trays readily available so guests can bring food to their room and alleviate some of the crowding in the dining room.
Thanks for making our moving experience between continents so much more pleasant than we expected.
August 24, 2014
Rated 5.0 out of 5.0 by dodgerblue Comfortable Hotel and Great Service
This particular hotel has a lot going for it; very nice and safe area, lobby feels like home, room is very clean and quiet, breakfast is pretty good also with ample selection, so you'll not go away hungry here, shuttle service to metro is a plus also, why drive to Washington when you don't have too.
Staff was very courteous, friendly, helpful, and, acknowledged my IHG Platinum Status...
Their social in the evening is pretty cool also, as here again, they are not cheap with the food, plenty of it.
I will definitely stay here again during my next visit..!!!!
August 22, 2014
Rated 5.0 out of 5.0 by willbgone GREAT staff!!
The staff at this hotel is right up there with the best in the business - seriously. They are friendly, responsive, helpful, fun. I couldn't have expected better treatment had I been in a major luxury hotel.
The suites aren't exactly luxurious, but they far exceeded my expectations for the money. I was amazed that I did not hear noise from other rooms or even the adjacent elevator shaft. You usually don't even get that kind of quiet in a luxury hotel. And the shuttle service was surprisingly timely and convenient for getting around. The little family style Italian restaurant across the street (Pulcinella's) was a welcoming experience as well.
The ONLY negatives concerned the in-room coffeemaker. First, it did not have auto shut-off. I'm so used to that, it did not occur to me to switch it off the first morning, so the room smelled of boiled down coffee when I returned. Second, the first pack of coffee is left in your room for when you arrive, but after that, you must pick up additional packs from the front desk. That's not a BIG deal, but I'd really prefer just having one left in the room each night. But the coffee issues were pretty inconsequential in what overall was a fabulous experience that far exceeded expectations for what I'd thought of as essentially a middle of the road, affordably priced hotel.
August 19, 2014
Rated 5.0 out of 5.0 by WanderingBird Family friendly/convenient in McLean
This is hands-down our favorite place to stay in Washington, DC. Lots of families come through so we did not feel like intruders with our two kids. Having breakfast included and three nights of "Socials" that were like a dinner for us was also a huge plus. The new Metro Silver Line is only 1.7 miles away and is just a quick run with the hotel shuttle. Bus 23 A and 23T run by the hotel and will take you to the McLean Metro Station or Ballston Metro station, depending on which way you go. For driving, it is super convenient to go up to Rockville MD or to Washington, DC from the hotel as well. There is a Giant supermarket and CVS next door, as well as lots of restaurants within walking distance. Overall, we thought that the staff was very friendly and responsive during our seven-week stay here and we took advantage of the pool and the gas grills on the weekend. In sum, we really like this place and have recommended it to our friends who are looking for value for money.
August 11, 2014
Rated 4.0 out of 5.0 by jm1146 Comfortable and quiet
Clean, quite, comfortable room. Not crazy about the little almost square pillows, but one of the four seemed close enough to right. Formica kitchen counters need updating but were sufficiently spacious and equipped. Good heavy curtains block light for even daytime sleeping. Breakfast was good but food for socials was not well stocked (ran out of brats and fries - substituted potato chips). Front desk staff was very helpful and attentive.
August 10, 2014
Rated 5.0 out of 5.0 by caherb Friendly and Helpful Staff; sleeper sofa needs better mattress
We had to stay longer than expected due to some unplanned medical appointments. The staff were great -- very helpful and friendly, accommodating our needs as best as possible, despite tight room availability. That allowed us to take care of our business during the day and live close to friends and doctors' appointments without having to move multiple times to different properties.
The night shift could be more knowledgeable about small details (e.g., where to find packets of coffee for in-room coffee makers) and be more consistent in maintaining lobby coffee carafes and business center printers/copiers. sleeper sofa VERY uncomfortable.
Finally, the IHG rewards points system should be fine tuned so that points can be earned/credited same day as check out versus having to wait 2-3 days for points to credit customer accounts.
August 10, 2014
Rated 5.0 out of 5.0 by PAsmile Wonderful stay!
I really had no expectations when I checked into this Staybridge in order to attend a conference. I just knew it would be a place to stay near my conference but wow - were my expectations greatly exceeded! Hazel and everybody at the front desk were extremely friendly and helpful! Hazel did so much for me and my colleagues including booking cabs. The shuttle drivers were great and I am so thankful for this service which was a tremendous help. When I arrived the shuttle was already arranged for my conference which was fantastic! The complimentary breakfasts and happy hours with dinner were a wonderful surprise! This was very convenient and a big money-saver while traveling. One night I sat outside in the lovely courtyard. The suite was a great size - I was quite comfortable in my room with the kitchen. There is a lot within a short walking distance - a huge supermarket, CVS, local coffee shop, and a number of restaurants from a variety of cuisines. It is my pleasure to highly recommend this Staybridge Suites!
August 9, 2014
Rated 2.0 out of 5.0 by Holly15 Strong on customer service, some difficulties
Great customer service in sales office - and very helpful at desk. The room was very clean and well equipped - newspapers are delivered early every morning which is a nice touch. There's a room to play games or read, and an ample breakfast area.
Unfortunately, the breakfast gets mixed reviews for early risers. It starts at 6:30, but that means the kitchen staff are still setting up. At 6:40 a few people were still waiting around thinking it wasn't ready yet: only a partial list of things were available: hot thin bacon, cold boiled eggs, a few pots of chilled yogurt, warmed bread rolls and fruit. This would have been OK, but as I was eating, a wonderful appetizing-looking pancake buffet was being set up, with all kinds of toppings in big bowls. Unfortunately, it wasn't staffed and was all still covered in saran wrap when I left the hotel at 7:20. I'm assuming that all this was waiting for more people to show up later, but it was too late for my team to get a hearty breakfast.
The other unfortunate thing is that at 7:20 the ladies room right by the breakfast area was completely out of any paper products - missing two rolls of toilet paper, tissues and paper towels. This was unpleasant.
One other detail is that the walls outside the fourth floor elevator did not have a sign which indicated which way the rooms go. It only took a couple of minutes to figure it out, but a sign would have been usual and helpful at that position.
The final challenge was that the office area - generously set up with printers, paper and computers - did not have wireless printing for laptops. A staff member came from the Reception Desk and brought some cables to help us, which was very solicitous, but none of them worked. A simple small print job took half an hour to do, and we only managed it with a workaround, accessing the material through email. Just as we were leaving the room, we opened a drawer and saw a bunch of cables, - presumably the right ones?
With all this in mind, my team cancelled our reservations and moved to another hotel which, although $20 cheaper and a bit further away, had these details taken care of. Even so, this is overall a clean and well equipped place to bring a family, with a great kitchen for in-room catering and I'm sure the pancakes are awesome.
August 8, 2014
Rated 1.0 out of 5.0 by Zeddo Poor and wouldn't recommend
The front desk staff were great however our room, the breakfast and kitchen staff were extremely poor, very disappointing having travelled for over 24hours to enter a dismal room and an inedible breakfast the next morning. We moved on after one night to a happier place!
August 7, 2014
Rated 5.0 out of 5.0 by EodRugger Excellent Choice Hotel
The Staybridge Mclean-Tysons Corner is an excellent choice for a stay in the N Virginia/DC area. The Staff are always friendly and knowledgeable and the location is great. I stay at this hotel every chance I get when in the area as I have not found anywhere in the area that compares to the Quality of the Hotel or the awesome Staff. I highly recommend this hotel to anyone wanted to visit the area. Great Job!
August 6, 2014
Rated 4.0 out of 5.0 by College88 Pull out sofa
Everything was very good except...it was impossible to sleep on pill out sofa.
July 26, 2014
Rated 5.0 out of 5.0 by Al and Carol Excellent value
We consistently attempt to stay at the Staybridge whether travelling in Canada or the US. The quality of the rooms is exceptional and the service is outstanding. We are always pleased to bring our children and grandchildren with us as the suites accommodate family groups in comfort.
July 21, 2014
Rated 3.0 out of 5.0 by visitor323579456 Staff great, the rest o.k. or less
The front desk staff is very helpful and friendly. The internet worked fine. The location is good, and not far from the DC Metro. The room, especially the bathroom was not very clean and was somewhat worn. It had a dirty matt in the bath tub, yuck! The bed linens were very worn with a lot of scratchy pills. Although the breakfast included made to order omelets along with other choices which was nice in theory, it was overloaded with people and chaotic, with many choices out and no place to sit for a while on our 2nd day. Glad we got the room for a good deal which made it o.k. Would not wanted to pay over a hundred dollars for it.
June 24, 2014
Rated 5.0 out of 5.0 by Rebecca78 Favorite Place to Stay
We absolutely love staying at the Staybridge Suites. The rooms are very spacious and comfortable. The breakfasts are pretty amazing. The last few times we have stayed they had omelettes and you were able to choose what you wanted on them. They were delicious. Of course, they had their regular items to choose from. Overall, it is a great place to stay.
June 6, 2014