Rated 4.2 out of 5 by 25
Rated 3.0 out of 5.0 by traveler2112 Staff made the stay exceptional
The Candlewood experience was as expected. The difference was the hotel staff, they converted a difficult stay into a good experience. Recommended.
December 26, 2013
Rated 5.0 out of 5.0 by PamSS Great Stay
Clean, comfortable, friendly staff, will stay again
December 25, 2013
Rated 5.0 out of 5.0 by Sox19 Outstanding Customer Service by Front Desk personnel
I was traveling to Fargo on business. I needed some space to meet with a sales executive. Joe and Brianna exhibited "can do" attitudes by acknowledging me as an ING Rewards Club Platinum Elite member and upgrading me to the King Suite. This room provided me with the space required for my meeting with my sales associate. I always feel special whenever the ING brand of hotels can provide me with a room ungrade because of my Platinum Elite status. I was also surprised to receive a complimentary breakfast!
December 18, 2013
Rated 1.0 out of 5.0 by jb1000 Super cold outside and room heat not working
Checked in very late, front desk attendant not friendly at all. Room heat not working, I informed front desk attendant. She reluctantly went to check it. She didn't know how to turn it on let alone fix it. I finally found a circuit breaker on the cord that plugged in below the the heater. It was obvious that it was too much work for the front desk attendant to move me to a properly functioning room.
December 8, 2013
Rated 5.0 out of 5.0 by Sportswriter Great business stay
This is a fine establishment. I stayed two nights for work and will definitely return on future trips to Fargo. The room and hotel itself were very clean and the complimentary breakfast was very appreciated.
November 25, 2013
Rated 5.0 out of 5.0 by Cloud9 Going above and beyond!
Although I only stayed one night, it was on a cross-country flight transporting a number of pets. Most hotels will simply turn you away, but at the Candlewood the staff was happy to accept the fuzzy friends with what I considered to be very reasonable conditions. Everyone slept well. I can't thank the staff enough for going out of their way to make a difficult trip a little easier.
November 21, 2013
Rated 5.0 out of 5.0 by HappyParents A place for those in need
We needed a place for an unknown period of time. I booked the room and extended two times to meet our requirements in town. The staff treated us great helping with our needs with compassion and grace. They provided the home away from home that was functional and clean.
November 4, 2013
Rated 5.0 out of 5.0 by MoTravelers Clean and Comfortable
This is the cleanest hotel I've ever stayed in. The bed was comfortable, although I wish there had been 4 pillows instead of 3, and I probably could have asked for another one. Even though it's practically across the street from the airport, we heard no airport noise. Lots of choices for food and drink within a very short car ride. Two thumbs up!
October 30, 2013