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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 65 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    65reviews

    • 5 Stars
      50
    • 4 Stars
      6
    • 3 Stars
      5
    • 2 Stars
      2
    • 1 Stars
      2

    Wonderful Stay in December 2014

    By

    January 29, 2015

    This hotel was absolutely wonderful, including the people who run and manage it. The rooms had everything we needed and the location is great. I stayed here with my daughter the night before we toured the U of A. We both were very happy with the accomodations, cleanliness and hospitality that the staff showed us. It was quiet and I felt very much at home. I especially want to thank Manager TR for sending the suitcase I forgot back to me. He is a consumate professional and a very nice man. As well, his staff exhibits these qualities. The hotel is the best I've ever stayed in on my visits to Fayetteville. I will definitely stay here again. I could not recommend it more highly.

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    Key Card Fiasco

    By

    January 13, 2015

    club

    For a five-night stay our key cards would not allow entrance into our room FIVE different times....each time requiring a trip back on the elevator to the front desk then back on the elevator to our room. The first time this happened was immediately after our initial check-in. Front desk personnel gave no explanations regarding our situation. Being that we required a handicapped room, each incident created difficult problems for us.

    Posted byHotelStaff
    January 19, 2015
    Thank you for letting us know about the problems you had with your key cards. We can never be sure what causes a card to deactivate, as contact with cellphones or anything magnetic can have this result. We are sorry for the inconvenience, and we hope you will give us an opportunity to serve you better in the future.
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    Home away from home.

    By

    January 12, 2015

    club

    My first time experience at Candlewood Suites was nice. The employees are courteous. I liked how I was able to cook meals for my family because there was a two burner stove in my room. The Hotel is extremely quiet and it's well kept. I also enjoyed using the laundry facilities which were free. Thanks for a pleasant stay.

    Posted byHotelStaff
    January 15, 2015
    It was our pleasure to have you as our guest! We are glad that you enjoyed your stay and that the hotel met your needs so well. We all look forward to your return visit.
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    Pleasant surprise

    By

    December 16, 2014

    platinumelite

    I'd last stayed in a (different) Candlewood about 8 years ago, and found this one much more spacious and comfortable. I stayed here because the Holiday Inn Express nearby was full and ut was convenient to my event the next day. I enjoyed the comfort, the space to move around, the full closet, the TV in both rooms of the suite. Will certainly consider Candlewood Suites in future travel.

    Posted byHotelStaff
    January 15, 2015
    Thank you for letting us know about your stay. We are always pleased when guests enjoy their time in our hotel. We hope you will come again soon!
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