Rated 4.1 out of 5 by 94
Rated 5.0 out of 5.0 by Gigito7 Breakfast
This was the best complimentary breakfast I have ever eaten at a hotel. The variety was excellent and the food was constantly replenished by the staff.
November 21, 2013
Rated 5.0 out of 5.0 by MareM Great room and freindly front desk people.
We thought the room was an excellent buy. The two king sized beds were very comfortable. We also enjoyed the complimentary breakfast and the use of the computer to print our return boarding passes. We also enjoyed the friendly front desk people. We definitely would stay there again.
November 20, 2013
Rated 5.0 out of 5.0 by ShariSTL Great stay!
We have stayed here several times and have had great experiences both times. We love having 2 king size beds that are really comfy! The breakfast in the morning is really good, always enjoy those delicious warm cinnamon rolls! Thanks for the hospitality!
October 23, 2013
Rated 5.0 out of 5.0 by Tno1 Great Room!
The room was great! Beds were comfortable and room was very clean! Enjoyed the large room! Will stay there again!
October 22, 2013
Rated 2.0 out of 5.0 by Eta517 Poor service, need to fix phone system
Was a decent room, but phone system kept calling room in the middle of the night. In the morning the girl at the counter said that this was on going issue. Why not fix it? Or tell me when I check in. Or offer money back after that. Won't stay here again.
October 13, 2013
Rated 4.0 out of 5.0 by Hoydye Exceptionally clean room
Very nice hotel. Convenient location. comfortable accommodations.
October 11, 2013
Rated 5.0 out of 5.0 by CHADDY EVERY THING SUPER
EXCLLANT !!! SATISFIED COMPLETELY
SO SHORT ??? I DON'T THINK IT IS !!!
October 10, 2013
Rated 1.0 out of 5.0 by Josh5748 Worst stay in 2 years of on the road travel
I stayed here traveling on business from Nashville and can say it was the worst stay I've had in the last 2 years of constant business travel stays. The room had a nice appearance but the bathroom needs total renovation of function and appearance. No staff answered several calls to the front desk nor was present upon physically going down there.
Breakfast was minimal and appeared portioned of what was available. I was upgraded upon check in to a suite where I found a large two room suite with a tiny bathroom with a nonfunctional toilet and shower head that I had to crouch under to be in the water. The pillows felt outdated and left me restless (and I have no trouble sleeping). I never held a reliable WiFi connection. The tv picture went black and white after ten minutes and never went normal after I tried to reset it.
Not much relaxing with a long drive home to Nashville to boot.
October 6, 2013
Rated 4.0 out of 5.0 by Jody29 no wake up call
We were pleased with the hotel accommodations. However, it was very disappointing that the wake up call we scheduled never occurred. We woke up 1/2 hour late as a result.
October 3, 2013
Rated 5.0 out of 5.0 by Cleito Staff very Friendly
Room was very well organized and very clean staff was very professional and helpful location was excellent Thank you for all your attention Sincerily
September 30, 2013
Rated 5.0 out of 5.0 by Hook57 fantastic
Our stay at the HIE in Fayetteville, Ark. was fantastic. We will surely visit there again.
September 24, 2013
Rated 5.0 out of 5.0 by Hollister Excellent stay - Highly recommended!
Matt (the General Mgr) and his staff always make us feel welcome and do whatever they can to make our stay a pleasurable one. The hotel is clean and neat. There were renenovations going on during our stay but they did not disturb us in the least. This is an annual trip for our group. We've been staying at this hotel for the past 5 years. I highly recommend this HIE.
September 11, 2013
Rated 1.0 out of 5.0 by rtgo14 No air conditioning
Came in late from a business meeting with more work to do and found the air conditioner on the blink. I did not report it that evening since it was late and I had to many stacks of work laid out and did not want to pack up and move to another room. When I did tell the desk the next morning there didn't seem to be a lot of concern.
August 26, 2013
Rated 3.0 out of 5.0 by Joellen12 Beds super uncomfortable
I had 2 beds to choose from they both had huge holes in them. These holes were obviously from people sleeping in them but the beds need to be replaced. When I laid in the bed I sank so far in the hole I felt like I was in a coffin !!
August 25, 2013
Rated 5.0 out of 5.0 by Uark2013 Individual
Wonderful location . Accessable
Friendly and helpful professional staff
August 25, 2013
Rated 4.0 out of 5.0 by MiMi58 Good place to stay, but....
Sheets are thin and worn out. Needs to be replaced. Definitely need another elevator in this hotel. It's always packed and you wait forever for the one elevator.
August 24, 2013
Rated 5.0 out of 5.0 by GrandmaSteph I will be back
Visiting family in the area. This room was perfect for the 3 day stay. Great part of town!
August 23, 2013
Rated 5.0 out of 5.0 by Rudyagain Hassle free clean comfortable and quiet
Stay was hassle-free, clean, comfortable, and quiet..... Just exactly what I look for when traveling on business!
August 23, 2013
Rated 5.0 out of 5.0 by Ladyleo19 Great hotel and service
Service and rooms were great and well kept. Food was good as well.
August 22, 2013
Rated 5.0 out of 5.0 by KdgTexas Loved the beds
Our first time here and our whole family loved the beds. They were so comfortable. We also liked how the sink was outside the bathroom so someone could take a shower while someone brushes their teeth or does their hair. The only thing I would suggest for this hotel is to add fruit to their breakfast. I really wanted a bananna or some grapes with my peanut butter toast. I highly recommend this hotel.
August 22, 2013
Rated 4.0 out of 5.0 by Nonna4 Great stay
The staff at Holiday Inn Express, Univ of Ark. area, were great. We were welcomed with warm smiles and utmost professionalism. Would stay at this Inn again.
August 16, 2013
Rated 4.0 out of 5.0 by Grandyann Very comfortable beds and good service but is needing some attention.
The beds were very comfortable however there was no comfortable seating in the room. The air quality was very humid and the bath appeared to be clean but there was a very unpleasant urine odor in the room. We have used the hotel before and our overall experience has been good. This particular room needed some attention.
August 15, 2013
Rated 1.0 out of 5.0 by MChap Disappointed
I choose to stay at Holiday Inn Express because of the consistent level of quality and value. This location was the worst I've ever seen and badly in need of an update. The room and especially the bathroom was dingy and dated.
August 14, 2013
Rated 5.0 out of 5.0 by greencar overall experience was a "A"
All staff are always helpful and courteous. Breakfast is a plus.
July 29, 2013
Rated 5.0 out of 5.0 by ram52 Comfortable bed, large breakfast area, very quite and great service
The check in was smooth and fast. Lobby and front of hotel was very clean. Quiet hallways, clean and wide. Room was very large, two beds and large eating area in this room. Great value and very quite all night. Smelled clean and natural - no cover-up smells or odors. Overall a very nice, restful stay with plenty of space in the room, hallways, lobby and breakfast area for morning continental breakfast.
July 22, 2013
Rated 5.0 out of 5.0 by cagney4004 A great place to stay!
The staff, location and accomodations are exceptional! Always a great place to stay
July 18, 2013
Rated 5.0 out of 5.0 by jwoo89 Great place to stay
The entire staff at this location made our stay very comfortable, from the front desk to the cleaning service. I would recommend staying at this Holiday Inn and will use this facilty in the future. Everyone at this facilty was kind and courteous.
July 14, 2013
Rated 5.0 out of 5.0 by KelliBell Excellent staff and great accommodations
I can't say enough good things about the staff. We were there for my daughters wedding, and you know how stressful that can be. This staff bent over backwards to help us with EVERYTHING we needed. The hotel is already beautiful and a great place to stay, but the staff is what will make me come back to this hotel in the future.
July 10, 2013
Rated 5.0 out of 5.0 by baxter5 would stay there again
Friendly staff overall, good breakfast, front desk person made me a fresh pot of coffee at 5pm. along with fresh baked cookies. Even the employees that clean and service rooms were cheerful and friendly.
July 4, 2013
Rated 1.0 out of 5.0 by MitchellF terrible experience
I stayed here last year on reward points and stayed one night and they charged me four nights. It took me over a month and a dozen phone calls to straighten it out and I made the mistake of staying there again last week. My son had left his phone charger and the clerk told me they had no record of me staying there. She showed me the phone charger they had behind the desk and then told me I couldn't have it as she had no record of me staying there. The manager was around the corner and made no effortt to get up and speak to me, they just treated me like I was a criminal, not exactly Platinum service
July 3, 2013