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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 79 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    79reviews

    • 5 Stars
      59
    • 4 Stars
      12
    • 3 Stars
      4
    • 2 Stars
      1
    • 1 Stars
      3

    Clean and Spacious Room

    By

    May 18, 2015

    Highly recommend if you are in town for for an extended stay.

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    Great Hotel

    By

    May 12, 2015

    club

    The staff was very friendly, they were able to accommodate us by providing a room handicapped accessible which was very contemporary, and clean. The kitchen was staffed with updated utensils and cook ware. I didn't expect a dishwasher with the cleaning supplies provided. The area was also convenient with shopping and restaurants. We really didn't have to use the kitchenette! Excellent choice for visiting the Jackson, MS area. Only a few minutes away from the Capital! Quality of towels and linens was also a plus! Definitely will stay within the brand of IHG hotels.

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    Great Place to Stay

    By

    May 08, 2015

    platinumelite

    Very nice hotel. Great Rooms. Stayed for business and hotel was very relaxing.

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    Overall Good, but......

    By

    May 07, 2015

    platinumelite

    I recently stayed at this hotel and overall it was a good experience. The staff was very friendly and accommodating. The rate are good for this area. The hotel appears to be fairly new and very clean.

    The issue I had was with the mattress in my room. I found it uncomfortable and felt there should have been more support to it. This is the main basis for my review. In my opinion the mattress makes my stay in a hotel. If I cannot get a good night sleep because of the mattress then I will probably not come back. Think about upgrading!

    Posted byCustomerCare
    May 16, 2015
    Dear Covington Traveler, Thank you for being an IHG Rewards Club Platinum member and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the mattress. We will address this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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