Rated 4.3 out of 5 by 95
Rated 5.0 out of 5.0 by MMRS07 Stay on 8/14/13
I arrived early and the staff was extremely accomadating and got a room cleaned for me and allowed me to check in early so I could complete my work. They were more than happy to help me.
August 19, 2013
Rated 5.0 out of 5.0 by ddeleon1 Holiday Inn in Jackson, MS
Clean, and very nice room at the Holiday Inn Express at Jackson, MS. Very courteous staff, and nice breakfast.
August 16, 2013
Rated 4.0 out of 5.0 by Buzz112 Work In Progress
This is a recently converted Comfort Suites and your GPS may not recognize a search for Holiday Inn Ridgeland. The loby staff go out of their way to great every guest with a big smile as you come and go and offer a nightly lemonade and chips treat to guests or a ice cream root beer float. There is no wine/beer offered for Gold level Holiday Inn guests at this property as some of the other Holiday Inns or the next door neighbor the Durey Inn does evey night. Breakfast is typicle Holiday Inn Express with scrambled eggs, sausage, and waffles in addition to cereal and fruit.
The problems at this property are the room housekeeping staff and age of the HV/AC equipment. My reserved room was not cleaned until about 5pm, well past the usual check in time, and the days I stayed there it was celar the room was made up in a hurry (carpet not vacummed of pop corn kernels, shampoo not replaced, water spots in sink, fixtures and tub). I suspect the hotel is short on housekeeping staff.
The AC units is old. The fan runs constantly but when the compressor switches on the bad bearings make for a very loud machine sound that did wake me up a couple times during my stay.
Good location on the edge of Jackson, MS right next to the I-55 interstate and several good neigby restaurants.
August 14, 2013
Rated 5.0 out of 5.0 by boog2175 theres no place like home but here
the staff was always very polite and always preformed all their duties with precision and professionalism. I slept better than I do at home. the breakfast was better than a lot of restaurants. I enjoyed every thing about this hotel and that's saying a lot because I stay in hotels at least twenty one days a month. when I'm in Jackson Mississippi I will be staying here.
August 10, 2013
Rated 5.0 out of 5.0 by NanaPhillips Wonderful staff
Stopped in Jackson on our way to another destination; the desk was most helpful, and as always, Holdiay Inn was a great value. Would stop at the same again.
August 7, 2013
Rated 5.0 out of 5.0 by GDawg1 Most enjoyable experience
Friendly, helpful staff. Safe and secure facility, Convenient to restaurants of all types. I highly recommend this property if you're in the area for business or pleasure.
August 7, 2013
Rated 5.0 out of 5.0 by Shelliejac Great service
We arrived and was greeted by all the staff and they went out of there way to help us .after we had a bad experience with another chain . One of the employees went out of her way every morning to ask if we needed anything. We didn't catch her name she was African American short hair with tattoos very nice lady and always pleasant
August 2, 2013
Rated 4.0 out of 5.0 by Revellen Complimentary breakfast
We stayed over on a Friday night and went down for breakfast on Saturday morning by 8:15 am. The young woman working the breakfast area was TOTALLY overwhelmed. The place was packed and there was almost no food available. We could not find a clean table so I went and got a clean rag and began clearing tables so people could sit down. We were there for about 30 minutes and while the eggs and biscuits were replenished we never had any breakfast meat. There was no milk for cereal. That eventually was replenished. It just felt like the young woman working breakfast had no idea that the hotel was booked and that there would be so many for breakfast.
July 20, 2013
Rated 4.0 out of 5.0 by Nana02 Nice vist
For the most part it was a comfortable visit. The breakfast could be better however. Food very dull.
July 19, 2013
Rated 5.0 out of 5.0 by Kimmie0612 Nice Facility, Friendly Staff
Very nice facility and the location for my travels was perfect. The staff greets you with a friendly smile.
July 7, 2013
Rated 5.0 out of 5.0 by furiousmatt Great place to stay in Jackson, MS
Always a pleasant experience, big new flat screen tv
July 6, 2013
Rated 5.0 out of 5.0 by jj624bandmom Clean rooms and friendly staff!
I have enjoyed staying at this establishment. My room has been spotless each evening upon returning from work and the addition to a few snacks being available gives the frequent out of town guests comforts of home.
July 3, 2013
Rated 5.0 out of 5.0 by steelbandit Best Breakfast Lady :)
While staying on business, I met Ms. C, who served breakfast every morning. I usually had to leave by 6am & breakfast wasn't served until 6:30am, so I would have missed it...if it weren't for Ms. C. While she was getting ready for the breakfast crowd, she always made sure there was fresh coffee & something ready for me early, so I'd get my breakfast, too. My hats off to Ms. C, the "breakfast lady", who always took such good care of me!
June 30, 2013
Rated 5.0 out of 5.0 by Lewis38 Wonderful Property!!
Visted this property on business. I was warmly greeted upon arrival by Jasmon at the front desk. She is truly a JEWEL! She made my stay very pleasant. The room was nice and clean and was serviced by Yolanda during my stay. I definitely will visit this property again!
June 28, 2013
Rated 5.0 out of 5.0 by SteamedSalmon Great for business travel
This Holiday Inn has new carpeting as of June 2013! That makes all of the room feel "new." I like the location and the fact that they give you the "0 balance" payment sheet under your door instead of the one with the credit card charge. (I travel for business so this saves additional time at the desk in the morning). The staff is always excellent and recognizes PC members promptly.
June 26, 2013
Rated 4.0 out of 5.0 by Coryola56 Kudos to the Friendliest Staff (& Whoever Hired Them)
First visit to this inn. Besides being clean and comfortable, this inn has the friendliest staff. From the front desk folks to the maintenance guy and other staff members we saw in the common areas, each staff member greeted us with a warm smile and "hello" or "we're glad you're here." Best of all, they seemed sincere.
June 25, 2013
Rated 5.0 out of 5.0 by TOM1235 The Ridgeland HI Exp. as a whole.
The staff at this HI are an access to the IHG .I will stay here again when I need to.
June 24, 2013
Rated 5.0 out of 5.0 by Marcus1911 Excellent Staff and Cleanliness
EVERYTIME I check in to this hotel the staff is very personable and friendly! The staff here is amazing and will assist you with anything you need during your stay! Whenever I visit Ridgeland, you can rest assured that Holiday Inn Express will receive my business!
June 23, 2013
Rated 5.0 out of 5.0 by steelbandit wonderful staff
i dont know how to say but these people here are the best they go out of there way to make you fill like you are part of there family very nice place is clean
June 16, 2013
Rated 5.0 out of 5.0 by AKG5 Wonderful Staff
We have stayed at many Holiday Inn Express properties and never have we encountered a staff that was as helpful, welcoming, and friendly as the staff at the Ridgeland Jackson inn. Steven was particularly helpful at check-in and Alisa was a gem throughout our stay.
Keith & Kathy Gilbert
June 9, 2013
Rated 5.0 out of 5.0 by teacher4life Wonderful experience!
I was very upset when I entered Holliday Express because OnStar keep giving us the wrong place. We had gone in a circle 3 times under and over an interstate. Your staff calmed me down immediately because we found out the Google had not updated the address.
June 5, 2013
Rated 5.0 out of 5.0 by steelbandit great staff!
they go out of their way to make you comfortable. very hospitable.
May 30, 2013
Rated 5.0 out of 5.0 by Countryboy176 Workers were real nice
Great breakfast and sevice, clean rooms, and workers were real nice
May 22, 2013
Rated 5.0 out of 5.0 by SpenSand Exceptional Hotel
This is what it is about. From the front desk to Management, everything and everyone was top rate. Will always stay here when in town!
May 18, 2013
Rated 5.0 out of 5.0 by BJSR Great Stay
Great staff, great hotel. We enjoyed our stay and will return again in the near future.
May 16, 2013
Rated 3.0 out of 5.0 by Debra52 Clean hotel
This is a hotel that I chose from the time it was opened. We experienced trouble with the toilet flushing. An attempt was made to fix it but it was never fixed. Our phone didn't work but was fixed. The light in the shower was out and not working. We had to pick our breakfast out so they could prepare a bagged breakfast. It was cold and not very tasty.
May 14, 2013
Rated 5.0 out of 5.0 by Jonin77008 Absolutely AMAZING Customer Service
I've stayed at this property on several occasions and my most recent stay stood out far above all of the others -- in fact far above most of my recent stays at the Holiday Inn brand anywhere. I don't know if there is a new management team in place or not, but it sure felt like it. The customer care was OUTSTANDING!! Every associate and I mean EVERY associate greeted me, many by name and all asked if I was comfortable and enjoying my stay. The room was comfortable - a king bed and sofa. The room also had a microwave and small fridge and a good work space - ideal for a road warrior . The hotel is undergoing a rehab or sorts - all of the fiberglass all in one tubs / showers are being replaced and the result is very nice!! The location is also close to a variety of restaurants and fast food, shopping and there is plenty of parking with easy access to I-55.
I really can't say enough about the team at the property -- they were absolutely outstanding!!!
May 14, 2013
Rated 5.0 out of 5.0 by Cody07 What a Great Staff!
This hotel has by far one of the friendliest staffs in my travel experience. From the time I walked in the door to breakfast and departure, everyone that I came into contact with the hotel were super friendly. The hotel was putting in new bathtubs and shower stalls and they look great! I will definitely return to this hotel when back in the Jackson area.
May 13, 2013
Rated 4.0 out of 5.0 by Nik2013 Awesome Room!
Nice and clean rooms, Awesome breakfast! Great location
May 10, 2013
Rated 2.0 out of 5.0 by Karol Well Kept Property
Enjoy place especially for a business traveler! Very nice property
May 8, 2013