Rated 4.0 out of 5.0 by FrequentFLAtraveler May 2013
This is a regular spot for me. It's close to Downtown, the beach, I95, and the Turnpike. Excellent value and usually $15-25 less than Holiday Inn Express on same property. Sure, no free b-fast, but fake eggs and mediocre coffee can be substituted for less by Dunkin Donuts across the street.
Staff is always helpful and courteous.
The only weakness of this Candlewood Suites is a lack of extensive viewing options on the telly. Need to offer the full gamut of options of channels out there, please. Additionally, Comedy Central constantly blacks out even though audio remains. All told, minor quibbles but keep this facility from receiving 5 stars from me.
May 15, 2013
Rated 4.0 out of 5.0 by QMAN2 NICE STAY
I WILL BE BACK, ENJOYED STAY, ROOM WAS CLEAN, STAFF NICE
May 13, 2013
Rated 3.0 out of 5.0 by overslept1 Important flaw
Wake up call FAILED and almost missed my flight. I used the automated system and called the front desk for "back-up". Both failed. I never got a wake-up call and almost missed my flight.
April 15, 2013
Rated 2.0 out of 5.0 by Rusty22 Non-Smoking Room Not Provided
We stayed at this facility (Ft. Lauderdale Candlewood Suites AIrport/Cruise) the nights of February 2 - 3, 2013. We had reserved three non-smoking rooms with a guaranteed reservation, but when we arrived, we were told that only smoking rooms were available. We were told that our rooms had been cancelled because the owners ran the reservation credit card at 3:22 a.m. the morning of our arrival (well prior to the 6:00 p.m. dead line) and it was not accepted. [The reason it was not accepted is because we declined the charge on our American Express because we did not recognize the entity, which was not Candlewood or Holiday Inn, making the charge when notified by AMEX.] We asked it they had attempted to call the contact phone numbers with our reservation, which were printed on our reservation, and were told they had attempted to call a number of a member of our party, but that person had no record of a call from the hotel and the number was not on our reservation. We requested compensation for the inconvenience as some of our party spent a very uncomfortable night. We were eventually told by the hotel manager that my Priority Club account would be credited 3,000 miles for each room (total of 9,000 points) as compensation. To date, no points have been credited to my account.
March 15, 2013
Rated 2.0 out of 5.0 by judgejudy disappointments
We found a couple of minor things that needed repaired, bathroon sink drain (part laid under the sink, had come off drain) and refrigerator made a noise, my husband had to use ear plugs at night. Was told maintenance would be in, never showed we were there 6 nights.
Also, last year when we stayed we could have breakfast next door for a charge of $5. and use their pool, because there are not either at this fascility. Not this year, I just think for the money you have to pay, that was a great set up, but was told it was a promotion.
I like the Candlewood, was just disappointed we had really counted on the breakfast option.
March 10, 2013
Rated 5.0 out of 5.0 by KeyWestFishermanFrank1 Awesome service
Awesome but a little overpriced during the Winter.
March 5, 2013
Rated 2.0 out of 5.0 by SHER727 WAKE UP CALLS
ASKED FOR A WAKE UP CALL AND DID NOT RECIEVE ONE. PERSON THAT CHECKED ME IN SEEMED NOT TO BE INTERESTED IN HIS JOB, NOT FRIENDLY AY ALL. ASKED WHY THE RATE NEXT DOOR SAME PARENT COMPANY AND RESPONSE WAS DON'T KNOW
February 20, 2013
Rated 5.0 out of 5.0 by MrIcemaker1 Best local hotel
I have been staying in the area a number of nights over the past 2 months for business. This hotel was the best experience I have had in the Ft Lauderdale area - and the least expensive!
Lots of dining choices right across the street, great staff! Only negitive is they don't have a business center (but you can use the one next door at the HI Express.)
February 19, 2013