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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 143 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    143reviews

    • 5 Stars
      88
    • 4 Stars
      23
    • 3 Stars
      10
    • 2 Stars
      13
    • 1 Stars
      9

    SPOTLESS ROOMS

    By

    April 29, 2015

    club

    great amenites good staff they know whats about GREAT CUSTOMER SERVICE they have a nice cupboard and gym the rooms are spotless the satff housekeeping staff was wonderful.
    Also the Manager Juan take care of his hotel and guest like a real 10 keep it up.
    I highly recommened this great hotel

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    Awesome Serenity

    By

    April 27, 2015

    Awesome place to stay. It is a home away from home and the location was minutes from the airport therefore, you have a few minutes to spare.

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    Accessible room issue

    By

    April 26, 2015

    club

    Upon check in I realized that either the young man was being really nice or all the accessible rooms were gone. I say this because I was given a suite that was spacious but not accessible. The most important thing in an accessible room is the ability to get into the bath tub and use of the toilet. There should be grab bars all around for persons like myself who cannot stand at all. A safe transfer from wheelchair to these areas is paramount. I made a verbal not with, I think his name was Tim upon check out. Who said he would make a note of it. He was very nice by the way. And the young man that checked me in, he was very friendly also. They are to be commended. But this issue needs to be rectified.

    Posted byHotelStaff
    April 29, 2015
    We appreciate your feedback, and apologize for the inconveniences. We have brought your review to the attention of our reservations and engineering team and we are currently working on these issues. We wish you the best.
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    Great service

    By

    April 18, 2015

    Friendly and helpful staff. Very comfortable bed. Fast Shuttle service.

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