Rated 3.3 out of 5 by 28
Rated 5.0 out of 5.0 by HappyGriller Much Better than last time 5 STAR
No major issues. Excellent staff, friendly housekeeping. Apparently the new manager took over a week prior to my stay, but she called me by name every time I passed the front desk. That personal touch and attention to detail of guests trumps the only issue I had.....Not being able to stay longer! No pool, but who goes to Florida to for that when beaches are only 20 minutes awsy? Absolutely will stay again.
July 11, 2014
Rated 4.0 out of 5.0 by sarah_joy great stay
lovely kitchen area and spacious bathroom as well as living room had a wonderful stay ,will surely visit again.
May 31, 2014
Rated 1.0 out of 5.0 by BusinessTraveler333 Disappointed
If there is a way to cut costs it appears this location has found it. Two people in one room? One small bottle of shampoo. Staying multiple days? No new towels, no more shampoo, no cleaning the room... Even the shower lacked a curtain liner.
There is a small kitchen which is nice, but the two of you will have to share one spoon and one fork.
Breakfast? Never heard of it.
Non smoking rooms? Oh they are all non smoking, yet they smell like smoke because the place seems to cater to nothing but construction workers who all appear to smoke. Even the elevator reeked of smoke.
I'm not sure how in the world this place was selected as an IHG hotel, but somebody needs to take a second look at this place. There is no customer service at all. In fact it feels like a flop house run by college kids. It's time to bring this hotel up in quality, or drop it from the IHG family. I expect a lot more when it comes to this name. We certainly didn't get it here.
May 19, 2014
Rated 2.0 out of 5.0 by LindaP523 Poor Internet, Temperature in entire unit
After 2 days of limited and mostly no internet activity, we changed hotels. We were on the phone with internet support for hours and problems were not resolved.
One air conditioning unit in the main room (living room / kitchen area) does not provide good air flow to the bedroom. Not sure how cool these units would be in the summer since there was limited coolness in the bedroom when the living room was extremely cold.
Full refrigerator, stove, etc in the kitchen are very nice.
TV stations were a problem when it was raining.
March 29, 2014
Rated 4.0 out of 5.0 by TJ77 Great value and service
We were looking for a hotel with a kitchen that was not too expensive since we were staying a week. The price was great and the service was great. Everyone was very helpful. We will stay here again.
February 27, 2014
Rated 5.0 out of 5.0 by Sonny2002 Rooms are clean and spaciouse
Clean and fresh looking property.Parking is spacious and location is very quite.staff is friendly and quick in response.
January 14, 2014
Rated 5.0 out of 5.0 by Sonny2002 Clean room and very attractive clean entrance and landscaping
Very clean parking lot and clean lobby. Very friendly staff.Rooms are good and specious bathroom.
January 14, 2014
Rated 2.0 out of 5.0 by Bill ihg Needs cleaning
Ashtrays were so full of cigarette butts, I could see the sand. The stink of cigarettes got into my luggage all the way home. Guests smoking right outside main entrances of lobby and side entrances. Smoke-free should be completely smoke-free not fight free from the smoke. Outside trash bins were never cleaned during 5 day stay. Dog poop was everywhere and no litter bags available for this pet-friendly stay. Locks to room entrance did not work and could not be fixed by management. I was inconvenienced for the whole evening because of it. I was credited $25 for a an embarassing evening ruined because I could enter my own room. Side entrance was unlocked all evening by smokers not wanting to use entrance key. Lack of security for guests sleeping. I through out my own garbage and a raccoon was feasting on the open garbage dump as I startled him. I was never greeted as a Priority Club member, never received a free newspaper and have yet to receive points. The other side entrance door did open with key, did not work at all. I am a former Holiday Inn manager and if this ere my hotel heads would be rolling.
January 9, 2014