Rated 3.8 out of 5 by 6
Rated 5.0 out of 5.0 by Dsterlet Amazing staff
Both Vicki and Dustin were pleasant, attentive, and professional while assisting me in making long distance arrangements for a family member whose travels were interrupted. Many thanks for helping us thru a difficult situation.
June 14, 2013
Rated 1.0 out of 5.0 by MV60 Would not stay here again
Specifically requested good WiFi access, connection was very poor or not at all. Not enough sleeping arrangements for me and my 3 grand daughters even though requested. No breakfast provided, other local inns had breakfast provided at comparable price. Desk person could not give good directions to hotel considering construction problems on local freeway and website directions were incorrect re: distance to travel. All in all, Fort Smith Candlewood experience was worst on our travels! And Maxwell House Coffee? Really? But what do you expect from Arkansas. Since no breakfast at least the "Cupboard" could have been reasonably priced but wasn't.
June 14, 2013
Rated 4.0 out of 5.0 by jnruss ft smith, may 2013
overall, a good value for overnite stay; cookies upon arrival would have been a nice touch
May 29, 2013
Rated 5.0 out of 5.0 by Soonerfan007 Good value
I stay here all the time. It works well for me. Rooms are clean, and staff is friendly and helpful.
February 19, 2013
Rated 5.0 out of 5.0 by J1035 Great to have a working recliner and great service.
We made our reservation directly to the management of the hotel via cell phone. I need a recliner to sleep in due to health issues. When we arrived and went to our room, the bedding for the recliner was neatly folded and on the recliner. The staff went above and beyond to help us in any way that they could.
January 30, 2013
Rated 3.0 out of 5.0 by BrianM Platinum Priority Club Member unappreciated
Upon arrival, generally Platinum members are given a "goody bag" of some type, even if it is a free bottle of water....I had to ask if Platinum members received anything and was told no. Bed was the most uncomfortable bed I had ever slept in, The fan in the bedroom did not work, therefore the heat was not able to be circulated throughout the suite and I think it got down to freezing that night. The suite was clean and comfortable....but your beds have to go.
October 31, 2012