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Rated 4.3 out of 5 by 48 reviewers.
Rated 3.0 out of 5.0 by Please clean my room I asked the staff to clean my room daily and they never did. I was aware and had agreed to the additional charges this would incur. June 17, 2014
Rated 5.0 out of 5.0 by Excellent room Excellent room. Great, friendly staff. Clean, comfortable room. Pet friendly with treats for the little guys. Overall clean, neat hotel. Maxwell house coffee was great. June 15, 2014
Rated 1.0 out of 5.0 Bad place to stay Rude front desk. Did not have my information at check in, no ice, front desk staff lie June 10, 2014
Rated 5.0 out of 5.0 by 5 star experience Excellent accommodations. Everything was perfect after a long day's drive. Desk clerk was very friendly and courteous. The kitchenette was a nice surprise and the cupboard was well stocked with supplies. I will definitely recommend Candlewood Suites to everyone I know. June 9, 2014
Rated 5.0 out of 5.0 by Excellent Hotel for Work or Play This hotel is above and beyond all other hotels in Fort Stockton, TX. I have stayed at this hotel for work since April and the Management and Staff are superior!! They work with you to make sure your stay is perfect. They treat you like you are part of the family with the service and care that they give. Very professional staff! The hotel is very clean and if anything is needed they take care of it. The outside of the building is very clean and very well kept. I have been nothing but impressed with this hotel. I would recommend this to all who are planning a visit to Fort Stockton or the surrounding areas. Thanks again to the Management and Staff! May 28, 2014
Rated 5.0 out of 5.0 by Recommended Great staff!!!! Liz, Jenna, Frances and Blanca. Great job ladies!! May 24, 2014
Rated 5.0 out of 5.0 by Nice size room and very good service We chose this hotel because it was close to our final destination which was boarding the Carnival ship for a cruise. The attendants was very knowledgeable about traffic directions, and different places to eat. May 22, 2014
Rated 5.0 out of 5.0 by Great place in a very depressing town Room was wonderful staff super friendly loved this place...Thanks very much for making it an enjoyable visit May 21, 2014
Rated 5.0 out of 5.0 by Felt at home I was here for business but felt like I was at home. The room and property was clean and inviting. Staff was attentive and accommodating. My stay was great and I would recommend to others! May 7, 2014
Rated 4.0 out of 5.0 by Great staff!! Only down sides, no Jacuzzi, and no hot breakfast, but full kitchen and enough 'light' breakfast foods to make it decent enough. Room was clean and roomy towels amazing and thestaff was great. I would definitely stay here again. Make sure you book through the hotel directly and not the over-seas reservation line, or you might not get the room you expect. April 8, 2014
Rated 5.0 out of 5.0 by Heaven after 9hrs of road Really enjoyed our stay at the Fort Stockton Candelwoods. We have stayed at several Candelwoods during our travels and this one was wonderful it may be out in the middle of no-where but the moment you walk in, it feels like you have just walked into your house. The ambient smells energizing a beautiful sweet clean smell. I called ahead to make arrangements for my special needs child and the ladies at the front desk were more than happy to help. They made sure my son was comfortable. Our room was super clean and had all the amenities that Candelwoods usually have. The frontdesk answered all our questions about local family restaurants and places my kids would enjoy Price was great considering all other hotels in the area are very expensive due to the oil field workers in the region. If i must return to this area please be assured that my family's choice will be Fort Stockton Candelwoods. March 13, 2014
Rated 4.0 out of 5.0 by Very helpful staff and super dog friendly! I had a problem with my door key and the maintenance man came right away, fixed it and gave me some good advise. Since I travel a lot and had that problem in other hotels too, I was very happy to be able to help myself now! My dog and I will certainly come again :) February 13, 2014
Rated 5.0 out of 5.0 by Great Mid-way point from LA to AZ Perfect! Could not ask anything more but my own bed.... January 24, 2014
Rated 5.0 out of 5.0 by Staff was very attentive, Hotel was in great shape We stay at Holiday Inn properties almost exclusively. This hotel was in great shape, and the staff was fantastic. Thanks. January 23, 2014
Rated 5.0 out of 5.0 by Good Winter Stop over for me I've stayed here several times before. The property is only 300 miles from my home and at other times of the year, I would push on to El Paso or Las Cruces. In the Winter, especially with the radical weather swings, I play it safe and add an extra day to my trip West. The hotel is very well run, the staff are great and the facilities are comfortable. January 18, 2014
Rated 5.0 out of 5.0 by Candlewood in Ft. Stockton This is a really nice hotel and the staff is wonderful. Room is clean, comfortable. We stay here whenever we are traveling West. January 15, 2014
Rated 3.0 out of 5.0 by Everthing was Above excellent, until... My first stay at Candlewood was on 12/28/13. I was impressed from the very start from the reservation to the check in at 3:pm. Our room was great, it had everything we needed and was spotless. All was great until we returned to the room to retire around 11:00 pm There were several vehicles with trailers parked sideways across 3 to 5 parking spots, along with some contractor pickup trucks parked right down the middle strip taking up 2 packing places with no consideration for other guests. I went to the front desk and advised there is no where to park. The ONLY options that were given was a muddy field across the street or to park on a street behind the building with NO LIGHTING and was not monitored along with some cars parked and some undesirables drinking alcohol. I came back in and advised the front desk neither was safe for myself nor my 9 month pregnant wife. I advised her 5 vehicles collectively were taking up 22 parking slots and the only reply was "this is an ongoing problem" I stated I was going to park in front of a dumpster, as this was the only safe parking place available. We were told that Candlewwood would not be responsible if my car was towed. I asked the front desk "what about the other vehicles that were all illegally parked? " the reply was she did not know what room there were in so she could not tell them to move, nor have them towed. The following Monday at my request the site manager called me and I shared my concerns, I shared how other hotels check license plates and enforce improper parking for consideration of all guests. She assured me this will be addressed going forward and vehicles with trailers will park in appropriate places along with guests who are inconsiderate to others and improperly parked. She assured me there will be someone to enforce this. I am one one who believes in second chances is I will attempt another stay next month, we shall see... January 4, 2014
Rated 5.0 out of 5.0 by Wonderful hotel! Nice room with kitchen area. Wonderful stay, definitely a 3 + star hotel. A great room, with comfortable double beds, a lounge chair for tv viewing and a great kitchen area with a full fridge, microwave, stove, sink and dishwasher (dishes, utensils and pots included). Home away from Home! In a great location off of I-10, with access to Big Bend region or continuing onto El Paso. January 2, 2014
Rated 5.0 out of 5.0 by Great hotel in Fort Stockton Great place for pets and family! Reasonably priced, reasonable pet fee, comfortable and quiet rooms. Seems to cater mostly to people working in the area. If you need a place to stay in the middle of West Texas or while travelling down Interstate 10, I would recommend Fort Stockton and the Candlewood suites. A nice touch; we forgot something in our room and the staff immediately contacted us and mailed the item to our home. Thanks guys! December 14, 2013
Rated 5.0 out of 5.0 by Great hotel! Good location located near restaurants, gas stations, and entertainment center. Love the kitchenette. Fully equip with a variety of kitchen silverware, pots, pans, dish washing soap -both handwashing dishes and for the dishwasher, pitcher that could be uses for oj etc. If our travels take us back to Ft. Stockton we will stay here again. Perfect for short term and long term stays. You won't be disappointed. December 5, 2013
Rated 3.0 out of 5.0 by Place to stay on hi way that earns points Hotel was clean and nice. Dee at front desk was very young did not recognize IGH gold membership at all even after telling her . just look at me and yea ok turn her attention to a young man waiting that they were talking when came in . I stay in IGH hotels for personal and work when can all over the world and really first time was treated as it did not matter if was a member or not. It is a place to stay when driving on I 25 November 26, 2013
Rated 3.0 out of 5.0 by Fire alarm wasn't good The room was comfortable and the bed was great. I wish they had told us that housekeeping doesn't come but once a week. I didn't like having to take a laundry basket to the front desk with dirty towels in it to get clean ones. The fire alarm going off at 230 in the morning was a definite eye opener. Overall it was good. They have a DVD lending library which was great as I was on a school trip with high school students. You should include hot chocolate for those of us that don't drink coffee or hot tea. November 13, 2013
Rated 2.0 out of 5.0 by To nice of a hotel to have SUB-PAR amenities Recently stayed at Candlewood Suites in Fort Stockton Tx while in town on business. Exterior of this hotel looked fabulous. Once in my room, my perspective changed quickly. First of all, I enjoy being able to set the temp of MY ROOM however I choose. The thermostat does not allow you to adjust your room temp. It's preset. Needless to say , my room was stuffy and seemed as if A/C (when it did come on) was blowing very moist air. Which caused bedding and everything else to feel damp. Second issue, the TV is a joke !! Why have the flat screen HD TVs WITH NO HD CABLE SERVICE ???? The screen was so blurry it was hard to read words on the screen. The local NBC channel would phase out every couple of minutes and become nothing but static. Very aggravating while trying to unwind and watch TV to relax in the evening. The mini-recliners in the room will NOT unfold most of the time while trying to extend the footrest. Front desk attendants told me there was nothing that could be done about the inadequate air conditioning and very very poor quality TV service. Therefore , I will never stay in this hotel or recommend it to anyone in the future. I have been a loyal IHG Hotel patron for the past 7 years and have come to expect better from IHG than what Candlewood Suites in Fort Stockton displays ! October 5, 2013
Rated 2.0 out of 5.0 by Not worth rates charged Positive: Room was clean & bed was very comfortable Negative: Upon check in, no info was given about pantry or other information regarding room, movies, etc. This was discovered at a later date while waiting for another guest to check in. Too many items in room do not work & after three trips to front dest from third floor, had to get another room. Keys (three different sets) did not work. Phone by bed did not work.....light switch on right side of bed sticks....electrical outlet in bathroom did not work-plugged in curling iron, switch tripped & was unable to to push in. Was unable to turn off fan in a second room that I booked for my family. Fan ran for two & a half days, turn thermostat off & fan still ran. This hotel is definitely not worth the rate we were charged & staff seems indifferent. September 18, 2013
Rated 4.0 out of 5.0 by Great For a small town they should be very proud of their hotel. They do a great job with service and cleanliness . Would recommend this property to all. September 12, 2013
Rated 5.0 out of 5.0 by Beautiful Fantastic place to stay, wonderful convenience, love the ability to have food in the room. Full size refrigerator? Great! September 4, 2013
Rated 2.0 out of 5.0 by This hotel is not for tourists We had a reservation for a king studio suite, but at the counter we were informed that no king room was available because a guest had extended! The staff was quite rude in her response and not helpful. It was like: take it or forget it. They had the attitude "we don't need you". So we decided to go with the double queen. When we got in the room we immediately noticed that someone had smoked in it before (looking at the other review from Jenny on 10/1/2012, it makes sense because hotel was previously for smokers). We went back to the front desk and asked for an another room which they had luckily available. Although, we understand that this hotel is designed for extended stay, but it is actually "lived" by the construction people from the energy company for the new perm shell. We would not stay there again. PS: There is no breakfast served. August 24, 2013
Rated 5.0 out of 5.0 by SPOTLESS and Beautiful! The genuine staff and this fantastic hotel make my business trips fun! Thanks for the exemplary service and the spotless facility. Candlewood really did become my home away from home. It the blistering August HEAT, my room was cool and comfortable. Being able to close the door and know that house-keeping wasn't going to disturb me was such a gift. I had lots of work to do and your staff made it easy for me to accomplish all that needed to be completed with success! I also appreciate that you don't feel the need to wash a towel that I have barely used. We are contributing to conservation of water and electricity when we re-use our linens. I do that at home and appreciate that your hotel does also. August 20, 2013
Rated 2.0 out of 5.0 by Smells like Taco Door was a pain to get open every time and place smelled like I was living in a Taco factory for entire stay. August 20, 2013
Rated 3.0 out of 5.0 by One night stay Average, clean hotel, has laundry, pet friendly, Will stay again due to pet friendly. August 12, 2013
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