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Rated 4.4 out of 5 by 73 reviewers.
Rated 4.0 out of 5.0 by Great Value and Great Service! The desk clerk, Amy, was amazing. Remembered all of the names the rather large number of people in our party and was very helpful with whatever any of us needed :) The only issue we had with the room was a faint smell of dog. Other than that we were very happy with the accommodations. June 30, 2014
Rated 4.0 out of 5.0 by nice hotel with good value for the money This is my wife's and my second stay st this hotel. The first time was to stay to visit relatives (we were living in the Minneapolis area during this visit) with the second time related to staying for house hunting reasons. Both times we felt very comfortable and safe at the hotel and found the pricing very reasonable. Cost is a driver for me, but at the same time don't want to be in a musty smelling room that may not be very clean just to save a few bucks. So cost and quality are important and this hotel nails both very well. June 28, 2014
Rated 5.0 out of 5.0 by Business Great to put up business associates when they are in town Always clean and close to everything they need and a great value June 25, 2014
Rated 4.0 out of 5.0 by Nice place Hotel is nice. Separate bedroom is very good. Restaurant next door is good too. June 19, 2014
Rated 5.0 out of 5.0 by everything you need A wonderful place to stay with great people helping at desk and throughout complex, very easy to find way around with many good eating and shopping available. June 18, 2014
Rated 5.0 out of 5.0 by Comfortable While. I was there for a class. My co workers car was broken into along with 4 other cars across the street at another hotel. This hotel seems to have a lot of long term residence if you have allergies to dog I wouldn't stay here. June 16, 2014
Rated 3.0 out of 5.0 by not bad Over all not bad, the sound travels through the door but mostly quite and comfortable June 14, 2014
Rated 4.0 out of 5.0 by Well worth the money. This hotel is located close to the airport, though you wouldn't know it by listening in the rooms. The rooms are nice and quiet. Some hallway noise but a lot less than most. The rooms are very up-to-date, very clean, comfortable bed, plenty of outlets for the tech junky. The kitchenette is completely stocked with whatever you may need. The bathrooms are clean. Very nice restaurant in the next parking lot over. All-in-all, well worth the small rate to stay at this hotel! June 12, 2014
Rated 5.0 out of 5.0 by First time at Candlewood, very impressed This was everything a business traveler could want. Most impressive work area with room to spread out the work. June 11, 2014
Rated 5.0 out of 5.0 by Excellent value Great room for the price. Has everything you would need in a room. Perfect stay and would come again. June 8, 2014
Rated 5.0 out of 5.0 by Another Positive Experience This was third overnight stay at this location. Staff has always been welcoming and upbeat. Great value for the room arrangement and full kitchen. Room was quiet also. Will come back. June 3, 2014
Rated 5.0 out of 5.0 by First choice I always choose to stay at the Candlewood Suites if they are in the area I travel. If there is not then I look for another IHG hotel. If I ever have a complaint, which I have had very rarely, it is taken care of immendiately!! the rooms are always clean, and the staff is always willing to go the extra mile!! June 2, 2014
Rated 4.0 out of 5.0 by Great value Value of the hotel was awesome. My only issue was that the hotel only had ice at the front desk of which was very limited. The ice machine in the refrigerators/per room was shut-off due to hygiene issues. My recommendation is that this property install hallway ice machines. It takes too long for freezer ice machine to create ice. May 31, 2014
Rated 4.0 out of 5.0 by Cleaner Room Room cleaning needs to be updated. The cleaning staff should be able to service your room more frequently. There were common cleanliness errors such as some pests in the room and they would only remove the bug and not clean up. This was frustrating. May 30, 2014
Rated 5.0 out of 5.0 by Great Stay We stayed here overnight and it was an awesome room/deal and would definitely recommend this property and hotel chain for future travelers. May 28, 2014
Rated 4.0 out of 5.0 by Incredible Dedication to Cusotmer Service What could have been a bad experience turned into a really good one based on the amazing staff at this hotel. Unfortunately, upon my arrival, there were no non-smoking rooms available. The staff was extremely apologetic and did everything they could to compensate me for the inconvenience of having to stay in a smoking room. They went over and above in their efforts to make sure I left with a good feeling...which I did. Separately, I left a phone charger in my room and another staff member went over and above locating the charger which I was able to pick up before heading back to the airport. Thank you so much for doing everything you did to make me feel like a valued customer. May 26, 2014
Rated 4.0 out of 5.0 by My Stay This is the second time I've stayed at this location...and not the last. The first stay was perfect. I had room 340 and tried getting it again but it was already booked. I ended up with a handicapped room on the first floor with no bathtub. I'm in the Army Reserves and love to take a long hot bath after a day of tedious drill. Also the air conditioning between the air conditioner and the bedroom looked like it was homemade. There was a box that sits atop the wall unit that diverts SOME of the air to the bedroom because the bedroom didn't have it's own AC. There's no way to shut off the AC to the living area and have all of it go to the bedroom. Thought for the future. Those are the only things that bothered me about this room. Room 340....PERFECT for me!!! Room 103...not so much. May 8, 2014
Rated 4.0 out of 5.0 by One Month The only thing that was not great was the comfort of the bad. Other than that I was very satisfied. April 28, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and an amazing value! I was pleasantly surprised by the large size of the room for the price. The staff was very friendly at the front desk and we are going to the area again in two weeks and booked again. April 16, 2014
Rated 1.0 out of 5.0 One of the worst Candlewoods I have stayed at. The whole issue started when I arrived I was not greeted as platinum status and given any arrival bag or points. I then got into my room and the first thing I noticed was a large bundle of wire that was the phone wire and internet LAN wire all tangled up on the desk. I then noticed two large cig. burns on the blanket that covers the bed. I do know I was in a smoking room, but that should have been replaced, no one wants to see that, it made the whole room feel "cheap and dirty". I was there on points, so no money out of pocket but I still wish I had kept my points. I stay in hotels 355 days a year and this has become the worst IGH hotel I have stayed in. I would suggest more care be taken in the upkeep of your romms. And as a side note, the prices you charge for items in the cupboard (3.00 for a small bag of chips?) are way over priced. Nothing wrong with wanting to make a profit, but your prices are way higher then any Candlewood I have been to. Chris April 5, 2014
Rated 5.0 out of 5.0 by Short stay before flight We stayed at this Candlewood Suites in mid-March. We had a 5:45 AM flight, and did not want to get up at 1:30 AM in order to catch this flight. We arrived late and left very early, and did not use any of the amenities, so I cannot comment on those. We did find the room comfortable, the staff very friendly and courteous, the bed comfortable enough (especially for a 5-hour sleep), and the room rate very affordable. The only issue we had was that the room could have been a little cleaner. The bedspread had a couple of small stains (although it had appeared to be cleaned), and some of the grout had some hair on it. Still, overall it was a very satisfactory stay, and I would recommend this Candlewood Suites hotel to others looking for a stay close to the Columbus airport. March 23, 2014
Rated 4.0 out of 5.0 by Great experience except billing This is our third annual stay at this property. Everything is always great except this time they kept our card open and our card was charged erroneously and we had to contact them to have charges reversed which was very inconvenient and ended up resulting in overdraft fees on our account, however, we understood that it was a big event weekend and that mistakes can be made. Will not deter us from staying here again and have already made reservations for next year. March 11, 2014
Rated 5.0 out of 5.0 by Awesome! My friend and I fly out of CMH instead of Pit for a lower airfare when traveling west!. We were interested in Candlewood due to its advertised free parking with security/canine, proximity to CMH, as well as a low rate cab fair to the airport. We were not let down. We experienced true hospitality during our stay and the location / homey atmosphere was comforting. The laundry/fitness facilities a plus should the need arise and I used the fitness equipment while the laundry was in process! Oh and did I mention the room rates and comfort. Thank you Candlewood for your hospitality...we are planning a return stay this August! February 28, 2014
Rated 3.0 out of 5.0 by disappointed was told over the phone at reservations this hotel had an airport shuttle . this turned out to be not so ... thus one of the primary reasons to stay was eliminated . other better choices in the area to stay at ... no breakfast etc... January 3, 2014
Rated 5.0 out of 5.0 by great rooms not only good value, but rooms much nicer then higher priced chains seeking business traveler very pleasant surprise January 2, 2014
Rated 5.0 out of 5.0 by Always good Have stayed at this facility several times. Always treated well. Rooms are always in good condition. Will be my "go to" place in Columbus! December 10, 2013
Rated 5.0 out of 5.0 by Excellent Value Spent a week visiting family and friends 11/9-11/16/13. Very pleased with the room layout - queen suite with separate bedroom, living space with recliner and sleeper sofa and fullly stocked kitchen. Requested quiet location - stayed in non smoking room 210 - very pleased. Free internet and laundry - quite a savings. Décor was contemporary and clean - staff very friendly and helpful. Close to restaurants and grocery. Great value for the money - recommended it to multiple friends and family. Will look for Candlewood Suites locations on our next vacation to other states. November 20, 2013
Rated 5.0 out of 5.0 by Airport Biz Great property. Nice and clean, great staff, only thing missing is shuttle bus to and from the airport. Will stay again. November 18, 2013
Rated 4.0 out of 5.0 by Nice updated rooms Nice room, updated and current. Workout room useful. Free laundry a plus. Good location and nice price. Stayed for 2 weeks and it went well. Right near grocery store. November 18, 2013
Rated 5.0 out of 5.0 by Very Nice Stay Excellent customer service, I needed adjoining rooms and they were very accommodating. I highly recommend this hotel, if in the Columbus (CMH) area… November 12, 2013
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