Rated 4.4 out of 5 by 53
Rated 5.0 out of 5.0 Wonderful Experience
From our checkin to checkout, our experience was wonderful. Ashley (?) was our attendant upon checking and was the most courteous young lady that I've met in a long time. The manager was also very helpful and friendly. Tithe room was very clean and relatively quiet for a pet friendly motel.
We will go out of our way to stay there again!
August 17, 2014
Rated 4.0 out of 5.0 Good location nice staff
The hotel is in a very convevient location. Easy access to every direction and near the center of the attractions. Good value compared to the other hotels.
August 11, 2014
Rated 5.0 out of 5.0 Great Time in Galveston
My wife and I stayed in the Candlewood the night before our cruise. We loved it and we will be staying there again.
August 11, 2014
Rated 5.0 out of 5.0 by BigBog Excellant Stay
Ali the General Manager also provide excellent customer service. He makes sure that I have everything I need when I stay there.
August 7, 2014
Rated 5.0 out of 5.0 by hahjr Comfy rooms,Pet friendly, Helpful staff
I chose this hotel because of location, value and pet friendly accommodation. It met all of these needs. The staff (Ali and Ashley- in particular) was extremely helpful and considerate as our booking and room (s) needed changed.
August 4, 2014
Rated 1.0 out of 5.0 by Carolyn002 NO SERVICE, but clean comfortable rooms
POOR, POOR, POOR
Like pulling teeth to get something like a sheet and a blanket. Little store they had did not carry milk. They said they were out but still none the next day either.
I'm on vacation...I do not expect to have to do all cleaning and carrying trash to trash recepiitcle outside myself, etc. This facility left a VERY BAD TASTE in my mouth for a place to stay.
Definitely WILL NOT recommend this facility in Galveston to others.
July 27, 2014
Rated 5.0 out of 5.0 by Lil Mama Nice hotel, good service
Visted Moody Gardens with my family. The stay at the Candlewood suites was nice. There is also free washing. Target and other stores right across the street. Had a suite by the poolside. Hotel not to far from the local attractions. Would recommend this hotel to others. A lot of the other hotels in Galveston are pricey, but this one was affordable. If in the Galveston area again would stay at this hotel again. Brought food so my family and I was able to cook.
July 26, 2014
Rated 5.0 out of 5.0 by Willy85 Excellent Staff and Manager
The customer service at this hotel was excellent. The manager and his staff went above and beyond to make sure my stay was a pleasant one.
July 25, 2014