Rated 4.4 out of 5 by 61
Rated 5.0 out of 5.0 by Cind52 Comfortable bed and clean room
Great hotel. Every time I stay at one of your facilities I am pleased. Having a partner who has to sleep in a recliner, I can depend on booking a room at candlewood suites and know they have a room that has one.
September 25, 2014
Rated 4.0 out of 5.0 by nonononono123456 Pre cruise stay
For the price per night this hotel is not worth it. Only reason for picking this hotel was how close to the cruise terminal it is. Other hotels farther away would be my best suggestion.
September 15, 2014
Rated 5.0 out of 5.0 by Texassilenthero Nice
Pleasant staff, nice beds, clean room, clean bathroom, easy access off I-45.
September 13, 2014
Rated 5.0 out of 5.0 by Queen Diva "Lady Bird" Comfy bed and great staff services!
I had a very enjoyable stay. I will book again and again with Candlewood Suites. The services was excellent.
September 8, 2014
Rated 5.0 out of 5.0 by San Antonio Great customer service
Great customer service. Very comfortable bed and bed linens. Very easy check in and check out.
September 7, 2014
Rated 5.0 out of 5.0 by Lady_cruiser Great expectations in Galveston, Texas
At first I was a little hesitant about staying here when I realize that this hotel was further in from the beach than I thought. But within one minute of checking in I knew that my sister and I made the right decision to stay here. Ashley greeted us at the front desk with a warm smile and a willingness to make sure our stay here was to be a memorable one. When we asked her where the nearest Catholic Church was she admitted to us that she didn't live on the Island but would find out for us. Within 20 minutes (or less) she went online and found two nearby churches for us. Along with their phone numbers just in case we needed to call for the hours of their services.
Kelly who took over the night shift was just as helpful. When we tried to access the Internet to check on our cruise we found that the Internet was unavailable. It didn't take her long to find the problem, fix it and have us on-line in a matter of minutes. And whenever she saw us, coming or going, she made sure to inquire if we had everything we needed and let her know if there was anything she could do for us just to let her know..
These two ladies gave the perfect "first impressions" that we look for when checking into hotels.
Our room was spacious, clean and didn't lack anything.
I would definitely recommend this hotel to family and friends.
September 4, 2014
Rated 5.0 out of 5.0 by Lag63 Always comfy.
I stay here frequently on business. It is always a positive experience and the staff is always more than accommodating. The rooms are always clean and comfy and if I ever needed additional cleaning or items there was no delay. The internet is a bit slow, but I appreciate their efforts to try to keep it going. Overall I know I will have a great stay whenever coming to this property. Thank you to the staff and management.
August 25, 2014
Rated 5.0 out of 5.0 by Bobbee Clean and comfortable.
Great hotel for a stay at Galveston. It is clean, comfortable and nicely decorated. The manager was very nice. They staff were friendly as well. I would stay there again.
August 20, 2014