Rated 4.0 out of 5 by 70
Rated 4.0 out of 5.0 by 13Duke Comfortable bed and great service.
The Staff at this property is excellent the house keeping lady did not speak one word of English this was awkward The other thing was there was a large group of teenagers who were staying at the hotel and seemed to be rentless at stealing and destroying the excelent work the staff doesand this was very sad
July 24, 2014
Rated 5.0 out of 5.0 by Crazy Cali Great stay
Thank you. The staff was very helpful nice. The hotel was clean and very relaxing.
July 14, 2014
Rated 5.0 out of 5.0 by XSoCal Local Great Place to Stay in OC
Great Place to Stay in OC. Very friendly rates, minutes away from Disneyland and the OC beaches. And pet friendly too!
July 7, 2014
Rated 4.0 out of 5.0 by Pphi Good Week
overall, no complains.
its value for money and above expectations!
June 30, 2014
Rated 2.0 out of 5.0 by Disappointed062314 No Wired Internet
Wired internet was difficult, at best, to access. I was unable to connect my computer the entire time. I know, I know, who needs wired internet? My company laptop does not have wireless capabilities - removed for security reasons by the company. I was unable to work on an urgent issue at work due to lack of connection and ended up having to go elsewhere to connect my laptop. It would have been ok if the hotel did not offer wired internet - I would not have elected to stay here; but, don't offer this amenity, if you cannot provide it.
The room was nice and comfortable. The common areas - stairs, elevators, hallways, reception area - were not. The elevators were dirty and smelled bad. The stairs and hallways were hot and the carpet was stained. The reception area is small and outdated.
I will not be staying at this location again, and it makes me question whether I will stay at any Candlewood Suites in the future.
June 30, 2014
Rated 4.0 out of 5.0 by AN25 Comfortable and good deal.
A comfortable place to stay with kitchen and laundry services. A bit far drive to Downtown LA, but close to Huntington and Newport Beach. 1.5 hour drive to San Diego, outlet mall nearby, and overall close to freeways.
June 26, 2014
Rated 5.0 out of 5.0 by DrivinDavid New furnishings and great bed
Overall this hotel was more than satisfactory during my 6 day stay. Everything was clean and in working order. The common areas showed more wear and tear than the individual rooms. Two of the dryers were broken during most of the stay but I saw the repairmen shortly before my checkout. I did not care for the laundry, workout area and cupboard to be all located in the same room. No Platinum member benefits.
June 18, 2014
Rated 4.0 out of 5.0 by WingQ 关于员工与服务得分稍低的原因
June 16, 2014
Rated 2.0 out of 5.0 by jojo69 Room Great, Service so so
Room great, Service is oK, the Main Lobby and walk way carpets are dirty.
June 13, 2014
Rated 2.0 out of 5.0 by MissRHS1965 Power outage for more than 12 hours
There was a power outage notice given to me, dated 5 Jun 14, when I arrived on 7 Jun, stating the info about the power outage. It was supposed to be from 6:00 a.m. to 8:00 p.m. I don't think I should have to pay for such a considerable time of discomfort during that time. At least a discounted 'price' should have been offered. The outage 'supposedly' affected the whole street but the power for the 'street lights' were working. This is unacceptable and 'management' should 'do something' for the guests who had to walk through 'darkened' hallways and live without air-conditioning for such a long period. Had I known about the 'outage' earlier, I could have made other arrangements. No attention was given to this 'mishap' and the customers are the ones who had to 'pay the price.' Where's the discount on that entire day? How would you like to survive in such an environment and pay 'full' price for a similar day that had 'all power' available.
June 13, 2014
Rated 2.0 out of 5.0 可以养狗，这个很好
June 11, 2014
Rated 4.0 out of 5.0 by mkbATL nice room, more common area renovations needed.
Housekeeping does a great job inside the rooms. Front desk staff is friendly and seems to care to address any requests or concerns. The interior hallways are getting more and more ratty and stained with each stay. The exterior door lock (on the south wing) doesn't work so anyone can enter without a room key - this was our biggest concern.
June 6, 2014
Rated 4.0 out of 5.0 by Kev0526 Great value and excellent stay
I have staid at this candlewood 3 years a go and had a great experience with it in the orange county area of California. After looking every where to find a comparable quality and price I could not find anything in the are so I decided to stay at this place again. With all the new renovations, furniture upgrades and maintenance's to the property it looks great and is very clean. I have great confidence of staying here for the value and price that it offer. Although it is a bit more expensive per night but it is worth the peace of mind to stay at a clean and trust worthy place that has all the convenient. Most importantly I can feel very comfortable and assured that they keep each room very clean. the sheets and bedding and bathroom are very clean. I love that they have a kitchen in every room although I usually do not use it but love the full size refrigerator. I really love that they provide free laundry washer and dryer which is very helpful. I will recommend this to all my friends and family.
June 5, 2014
Rated 5.0 out of 5.0 by Dennis35 Customer Service and room
Customer Service was great
Room was so much better than the other long stay hotels
Just wish Candlewood had more locations in the US
Having the dishwasher, free laundry, work out room, was a great service. Would have been nice to have a business center
Great bed and pillows, carpet was very clean
June 4, 2014
Rated 5.0 out of 5.0 by mrbldr1 close to local university hospital
Was glad that I was able to go to the University Hospital complex without getting on the freeway.
June 3, 2014
Rated 5.0 out of 5.0 by Mt.Hiker Pleasantly Surprised
We had such a pleasant experience at the Suite. The facility was tidy and the room was super clean and comfortable. Staff was excellent and tried to accommodate our every need. The walls were a bit thin, so you can hear lots of rumbling from guest in other rooms, and the plumbing was loud. I guess it just goes with older properties though. Also, cookware availability was lacking. Overall, very good value for the money!
May 29, 2014
Rated 5.0 out of 5.0 by buddy76 Awesome Service, Great Front Desk
Had a wonderful stay for 1 night. Spoke to Gaby for early check in, was able to check in at 12:40PM, Requested late check out and was told 2PM was okay. I am a Platinum Member, was upgraded from a Studio suite to a queen suite with a sofa. Overall the stay was relaxing and really enjoy the hotel. Thank you for the wonderful stay and thank you Gaby for getting us checked in quickly.
May 26, 2014
Rated 5.0 out of 5.0 by Snflwr72 Comfortable room
Loved having the kitchen and utensils. Made my stay very comfortable not having to constantly run out for meals. Free laundry was a plus. Very friendly staff. Can't wait to come back.
April 30, 2014
Rated 5.0 out of 5.0 by Traveller global great service under new mgnt, comfy beds
I address my issues the first time we stayed, and constantly communicating with the new Manager and staff, on our 2nd stayed and the issues were resolved and impressed under the new manager. Thank you so much and you win our stay again... my family appreciate the improvement you've done.
April 17, 2014
Rated 5.0 out of 5.0 by Ken186 Comfortable room. Great staff.
Centrally located. Provides easy access to all points in Orange County and beyond. The rooms are comfortable. The staff is friendly and always helpful. This hotel is a hidden gem especially there for those who expect value and convenience served with a smile.
April 4, 2014
Rated 2.0 out of 5.0 by Caruso98 Room was dirty and had a odor
Had to stay one night here instead of my normal hotel when going to Disneyland & I was very disappointed!! The room was very dirty, had a odor & the couch was very dirty! Our daughter was going to sleep on the sleeper sofa. As I was standing in the kitchen area my shoe's got stuck to the floor from glue that was coming up from the flooring. My husband went & spoke to someone at the front desk but he was told there were no more rooms. Then we realized that the window only had sheer curtains & nothing more. So he went back to the front desk mad. They found another room & this one had black out curtains, no odor , no glue on the floor but the couch was still dirty.
March 18, 2014
Rated 5.0 out of 5.0 by Traveller global Sofa bed.... Bow
Sofa bed or foam needs to be updated, overall awesomeness. Need to recognize the priority members, than to the other website deals that looks for deals... U know
March 18, 2014
Rated 5.0 out of 5.0 by Colorguy Big Room, Big Work Area and Full Kitchen
When staying for business or pleasure, a big room with everything I need is what I want. I don't need chocolates on the pillow, a hard, dried up biscuit for breakfast or a paper at the door. The Candlewood was perfect. It was comfortable and all the basics that I needed at a lower cost.
March 17, 2014
Rated 4.0 out of 5.0 by Disney Pass holder 999999 A few problems at check in but afterwards it was smooth.
System was down, my reservation was not showing. Going up to the room, turns out, it was not vacant.went back downstairs. We were escorted to another room. Everything was fine after that. Clean, comfy room, about 6 miles from Disneyland. Am/Pm next door , and down the street from shopping and restaurants.
March 10, 2014
Rated 5.0 out of 5.0 by larryj99 BBQ area was the best
Major hi-ways close by, good shopping close by, & the best BBQ area we have encountered at any Candlewood.
March 8, 2014
Rated 3.0 out of 5.0 by MiMi1128 Living Room Furniture
The rocker and desk chairs were very damaged. The cushions were so damaged the foam could be seen. I asked if the chairs could be swamped with chairs from another room and was told no that all chairs were on order.
February 28, 2014
Rated 5.0 out of 5.0 by HighwayHauler Great location when visiting the Anaheim area
The staff here were terrific, they gave excellent directions and were eager to help in any way they could. I found the location great for sight seeing as you have easy access to the I-5, 605 and Garden Grove Freeway.
February 6, 2014
Rated 5.0 out of 5.0 by sweetu recent stay
All of the staff memners were very friendly and helpful.
January 11, 2014
Rated 5.0 out of 5.0 by Skye3109 Great value
One of the best long stay hotels I have experience in CA.
January 7, 2014
Rated 5.0 out of 5.0 by abc675333 Will return
Found this hotel experience to be an excellent value as well as great location and very friendly staff with great service.
Will surely return to this hotel when I'm in this area again!
January 2, 2014