Rated 3.9 out of 5 by 144
Rated 5.0 out of 5.0 by e3p0 Viri Rules
I stay at many Holiday Inns/Express locations. I usually avoid the restaurants, especially which are attached to Holiday Inns. This restaurant was the exception and Viri was exceptional.
June 30, 2014
Rated 3.0 out of 5.0 by liz951 Anaheim
I was disappointment by the lack of communication and over 40 minute wait to check in the room. While in the room there was no conditioner and the lotion looked used.
June 30, 2014
Rated 4.0 out of 5.0 by SngMom34 Great Guest Service
I got to the hotel pretty late on Monday night. The front desk staff was so considerate and comforting after a long day of work and travel. Thank you for making me feel welcomed at your hotel!
June 27, 2014
Rated 5.0 out of 5.0 by West Coast Tripper Great Service
Front Desk staff was attentive and well trained. Room was very comfortable and clean.
June 26, 2014
Rated 3.0 out of 5.0 by angeltiff7 Great room but beware when booking and of deposit required!
The kids suite was really great! The beds were not that comfortable though and I was not made aware of the deposit required at check-in. They also double charged me for the room when I booked and it took a week to get my money back! Good location.
June 25, 2014
Rated 2.0 out of 5.0 by Prl c No cameras on property
Visited property for 3 nights. Arrived late on Sunday parked my car in the rear of the hotel as suggested by check in staff. Day 2 grabbed some things from my car all was ok. Day 4 am went to leave / check out and found my car had been hit (bumper half off car).. I was told by the front desk that there was nothing they could do as they are not responsible, but I could file a police report . I proceeded to ask about cameras in the back parking lot and low and behold they don't have any, I mean I know it's not their responsibility but what kind of hotel does not have a surveillance camera for their property's protection. I mean all these families are visiting their establishment with their children to visit Disneyland the happiest place Ion earth. This one incident made my whole vacation go from a 10 to a 2 and not to mention 1400.00 in damage later.
June 24, 2014
Rated 5.0 out of 5.0 by ranranp Nice room and nice staff
Our stay was nice and the kids enjoyed the pool area.
June 24, 2014
Rated 5.0 out of 5.0 by spike conti great place to stay while visiting disneyland
friendly staff. clean comfortable room. restaurant and bar was nice. overall a good place to stay.
no fan in bathroom????
June 22, 2014
Rated 5.0 out of 5.0 by terri79912 great hotel!!
Beautiful!! clean, comfortable beds. clean and fresh restroom. will stay here again!
June 21, 2014
Rated 5.0 out of 5.0 by Cjl66 Relaxing time
My husband and I wanted a comfortable and affordable place to stay when we went to Disneyland. After comparing prices and accommodations, I chose Holiday Inn. It was great! It had a shuttle to/from Disneyland that was inexpensive. I was expecting a parking fee at the hotel, and there wasn't any, so that was a pleasant surprise. People were friendly and helpful there. It was a great place, and not quite as hectic as staying closer to Disneyland! I would stay there again!
June 20, 2014
Rated 4.0 out of 5.0 by mjap6621 Family Vacation
This was a great hotel with a very nice staff. The management was very professional and willing to fix problems right away. The restaurant crew and management was excellent! The location was excellent for the local theme parks.
A few little issues in the cleanliness of the room, but I believe it was an isolated event and would go back and stay there again. and will. They took care of us and made it a pleasant stay. I would give them 4.5 out of 5 stars for a Holiday Inn.
June 19, 2014
Rated 5.0 out of 5.0 by SB VB MOM 1 Efficient and great experience
Great overnight experience and proximity to volleyball venues, restaurants, shopping, parks! We will be back!
June 19, 2014
Rated 5.0 out of 5.0 by jjjohnson Great place to stay
We enjoyed staying at this hotel while visiting Anaheim for an Angels baseball game. The hotel is walking distance to the stadium. The staff is super-friendly. The hotel has a nice pool and fitness center and a microwave and over-sized refrigerator in each room.
June 18, 2014
Rated 5.0 out of 5.0 by dasostar stayed several times
always excellent every time i stay i now have an issue
this review requirement. was silly
June 18, 2014
Rated 2.0 out of 5.0 by Redvb12345 fine for a quick overnight stay - not extended
it was a run of the mill hotel as amenities go. It did have a small gym and pool. We were staying as part of a team which blocked a bunch of rooms. we found out that one of the team members called and got a reduced rate from the team's rate. so, we asked to get the same price as our teammate and were told, sorry, can't change it.
I would have gone to another hotel if the team wasn't staying there already. Didn't even try to give a discount that was closer to other price….poor long term customer service…short sighted for getting return customers.
June 18, 2014
Rated 5.0 out of 5.0 by computerman unreliable internet
The wireless internet was not reliable. Other than that the visit was great.
June 17, 2014
Rated 4.0 out of 5.0 by mandy1980 Great Service, Clean Room, No Bathtub
Our overall experience here was great. We enjoyed the clean room, comfy beds and the microwave, coffee pot, refrigerator options were great. The staff was friendly.
There are a few things that I was not impressed with- there was no bathtub in the bathroom, every day there was a sales person in the lobby trying to get us to go on a tour of another hotel. They were very pushy. Also, the dark curtains wouldn't close all the way in the room, so every night we had light from the street coming in. Other than these few things, it was a great experience!
June 16, 2014
Rated 5.0 out of 5.0 by fun holiday maree crabtreee and family
this hotel was very comfortable, relaxing, and fun, it was a short walk to disneyland, and a shuttle bus just outside the door, the staff were very proffessional and friendly all the time, i would recommend the holiday inn to everyone
June 10, 2014
Rated 4.0 out of 5.0 by vmd007 Comfortable And Close to disney
Nice, Clean and comfortable location close to I-5 and disneyLand
June 9, 2014
Rated 2.0 out of 5.0 by DDT Sand Search for the Ice Machine
If you stay here make sure to check and see if there is an ice machine on your floor. We walked the whole 8th floor looking for one and didn't find out there wasn't one until we called the front desk. You'd think that someone could have told us that. Once on the 9th floor, we had to walk the entire floor again because there are no signs. Here's a hint- it's in a room behind the elevator bank that is about 110 degrees, not an obvious place for an ice machine. We thought about ordering room servicef and looked for, but couldn't get our hands on a Guest Services Directory. The staff didn't seem to know what it was and, when pressed, sent a Spanish only speaking person to deliver us the YELLOW PAGES! Between this and the air conditioner that sounded like a freight train, pretty sure I would not return to this location.
June 3, 2014
Rated 5.0 out of 5.0 by Alberta Girl Disney Vacation
Had a wonderful stay at the Holiday Inn Anaheim - Resort Area. It was in a good location. The ARTS bus system was convenient and easy to use to take people to the parks. The pool area, including hot tub, was a great place to unwind in the evenings.
June 3, 2014
Rated 1.0 out of 5.0 by RWSLAS Poor custemer service from front desk
I arrived at the location and having made reservations online and making sure I had sent the Credit Card authorization form back to the local hotel. I got there and was waiting in line to check in and another employee walked out to the front desk area and stated that someone would be right with me. I end up waiting for over twenty minutes for the only employee who was working the front desk at that time. I'm a platinum plus member and they tipically have everything completed and it takes less than one minute to check in. When I finally helped, she asked for a Credut Card, and I stated that we had sent a CC Authorization form. She then went and found it and stated they still needed to have a copy of the card and Drivers license. I advised her that it was 11:30pm at night and that I can't get that info till tomorrow. She has to go to the back and ask if that was okay. She came back and stated that she guesses she can check me in as long as I can get that info the next day.
My thought is this, I haven't gotten to being a platinum plus member by defrauding and not paying my bill. Use common sense people!!
May 14, 2014
Rated 4.0 out of 5.0 by Gogggy Disneyland with a 5 yr old
We had a couple of glitches at the start. First we were given a different room than what we had booked, which was an issue because we booked the one with the bunk beds in a separate little space for kids, second room had a broken air conditioner. But both issues were resolved immediately. I think management could have said or done something for us but they chose not to. Otherwise the staff was excellent, especially the great servers in the restaurant who were so nice to our little group of 3.
May 11, 2014
Rated 4.0 out of 5.0 by MD21211 Has everything required, some issues if you're picky
Staff were great, room had everything we required including a microwave and fridge, which was fantastic. There was an Anaheim transit stop right outside the hotel and it was a short ride to Disneyland. The bed was comfortable, but not superb. There was no hair-conditioner left in the room despite asking. The counter and bathroom counter were not wiped down but the beds were made nicely. The vending room was not cleaned our entire stay and there were big muddy boot prints on the floor. The Wi-Fi was terribly slow and kept disconnecting. The staff were very friendly and even provided a child's toothbrush free of charge. The pool area was enjoyable. All-in-all, a good stay especially considering the rate we paid.
May 5, 2014
Rated 4.0 out of 5.0 by GTII Great Place to stay in.
This hotel is very near Disney land and near a lot of restaurants and shops. Its very near the outlets at Orange county.
Service was good and the rooms were very clean and comfortable. I would recommend this place if your looking for a hotel next to disneyland. I have stayed here 3 times and I have no complaints.
April 29, 2014
Rated 3.0 out of 5.0 by nikkiv0326 location
i liked the location of the hotel. close to freeway and everytihng. check in was easy. the only complaint was that there were ants on the window sill and on the ac. my daughter found one on the bed. it took 2 days for someone to come check it out and room was never sprayed. we were given vouchers for breakfast. the restaurant is over prived for fair food
April 22, 2014
Rated 5.0 out of 5.0 by AK Traveler Clean and Comfortable
Our arrival was late at night and we were served quickly and courteously. We would stay here again.
April 20, 2014
Rated 4.0 out of 5.0 by Cherry2014 Great place to sleep
This is your average holiday inn. It's convinently located near Disneyland. They offered inexpensive shuttles to and from, which is extremely important when you're on a budget(Disneyland $16 a day parking) the shuttles drop you off directly in front of the gate. The reason I choose to stay at only holiday Inns are their convenience and complementary food; however, this hotel offered free breakfast to children under 12. The food was decent, breakfast was the same as the average complementary food but with an attached price tag.
April 6, 2014
Rated 5.0 out of 5.0 by Baseballzeus Nice hotel
This Holiday Inn is a quality, comfortable, and nice hotel. Seldom do you hear your neighbors. And the staff is very nice and helpful. I stay at a hotel almost every Monday night, and this Holiday Inn is my top pick.
April 5, 2014
Rated 3.0 out of 5.0 by pbags Not up to HI standards
Disappointed that there was no complimentary breakfast, and no shuttle to the baseball stadium.
April 4, 2014