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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: RICHMOND
  • Distance From Hotel: 10.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets allowed with nonrefundable fee. Up to 75 usd for 1 to 6 nights and up to 150 usd for 7 or more nights. Each pet must weigh less than 80 lbs. Pet agreement must be signed at check in. Record of complete and up to date vaccinations required.
Pet deposit amount  75.00  USD  per stay
Pet fee amount  75.00  USD  per night

What's Nearby

What's Nearby

Attraction:
West Broad Village
Distance From Hotel:0.01MI
Attraction:
Short Pump Town Center
Distance From Hotel:1.0MI
Attraction:
Innsbrook Corporate Center
Distance From Hotel:1.0MI
Attraction:
VA Museum of Fine Arts
Distance From Hotel:6.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary Parking

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:122
  • Total number of suites:122
  • Total number of rooms with only one bed:122
  • Total number of non-smoking rooms:106
  • Total number of rooms for the physically challenged:6
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:VA0931

Best of West End Richmond is at this Hotel's Doorstep

The Candlewood Suites® Richmond West End Short Pump hotel offers apartment-style suites with amenities that welcome the hotel's guests to West End Richmond, VA. This hotel is a winner of the prestigious Quality Excellence Award in 2009 for outstanding service and hotel standards!

Guests are in the center of a bustling commercial community when they stay at this hotel's location in Richmond, VA, which is situated close to the
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Best of West End Richmond is at this Hotel's Doorstep

The Candlewood Suites® Richmond West End Short Pump hotel offers apartment-style suites with amenities that welcome the hotel's guests to West End Richmond, VA. This hotel is a winner of the prestigious Quality Excellence Award in 2009 for outstanding service and hotel standards!

Guests are in the center of a bustling commercial community when they stay at this hotel's location in Richmond, VA, which is situated close to the West End real estate district, Capital One and CarMax. The on-site complimentary Business Center has computers and a printer, and the hotel provides free copy and fax services at the Front Desk for our guests. Each suite has free Wi-Fi access and a large executive desk to help you keep up with your work.

Vacationers enjoy the charming history and beautiful scenery in Richmond, VA. The hotel is within minutes of Monument Avenue, historic downtown Richmond and the state Capitol. Guests can satisfy their need for speed while watching an exciting NASCAR race at Richmond International Raceway.

Amenities, location and service make this hotel the perfect choice for both short- and long-term travelers. The pet-friendly policy (fees apply), free DVD library, Fitness Center and free wired and Wi-Fi access are a few of the great perks that make this award-winning hotel stand out. We invite you to experience our great service and earn Priority Club points with each stay!

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Features
Be sure to book your stay at this award-winning hotel! Located in West End Richmond, the hotel's guests are near the Innsbrook and Westcreek corporate parks, as well as Phillip Morris and Capital One.

Guest Reviews

Rated 4.5 out of 5 by 39 reviewers.
Rated 5.0 out of 5.0 by Home Away from Home We were very pleased with our stay at this hotel. It was like home away from home. My husband and I stayed for a whole week and have absolutely no complaints. The hotel was very clean (bath tiles/ flooring, tub, bed linens, kitchen etc.) and the staff was super warm and friendly. There was such a peacefulness throughout this hotel. Each time we entered and exited... things were calm and pleasant. We actually used the fitness center and free laundry room during our stay. These areas were also very well kept. Not to mention, great shopping and eateries are within walking distance. We truly enjoyed our stay and would definitely stay here again! September 9, 2014
Rated 4.0 out of 5.0 by Overall Good Place to Stay Nice place in a great location for a short or long-term stay. We just stayed one night, and we checked-in late, so we easily got our key from the lock box. Overall our room was like any other Candlewood and we enjoyed a good night sleep before getting back on the road in the morning. One big suggestion for housekeeping is please make sure there are not large hairs on top of the plastic covers covering the glass in the bathroom. I went to use the glass and there was a big dark hair on top of the plastic cover. Sure it's on the cover, but it still grossed me out, and shows that housekeeping is not looking for the details when cleaning. The white bed duvet cover, which I thought were changed and washed after every guest, also was full of several black hairs. I just pulled it off an onto the floor. I have stayed here twice, and may stay here again as overall it's a good place to stay in a convenient location, but they need to do better in housekeeping or I may look elsewhere next time. August 29, 2014
Rated 4.0 out of 5.0 by Perfect for what I needed Great location with pretty of dining and shopping options. August 15, 2014
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