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    Candlewood Suites Richmond West End Short Pump

    Best of West End Richmond is at this Hotel's Doorstep

    The Candlewood Suites® Richmond West End Short Pump hotel offers apartment-style suites with amenities that welcome the hotel's guests to West End Richmond, VA. This hotel is a winner of the prestigious Quality Excellence Award in 2009 for outstanding service and hotel standards!

    Guests are in the center of a bustling commercial community when they stay at this hotel's location in Richmond, VA, which is situated close to the West End real estate district, Capital One and CarMax. The on-site complimentary Business Center has computers and a printer, and the hotel provides free copy and fax services at the Front Desk for our guests. Each suite has free Wi-Fi access and a large executive desk to help you keep up with your work.

    Vacationers enjoy the charming history and beautiful scenery in Richmond, VA. The hotel is within minutes of Monument Avenue, historic downtown Richmond and the state Capitol. Guests can satisfy their need for speed while watching an exciting NASCAR race at Richmond International Raceway.

    Amenities, location and service make this hotel the perfect choice for both short- and long-term travelers. The pet-friendly policy (fees apply), free DVD library, Fitness Center and free wired and Wi-Fi access are a few of the great perks that make this award-winning hotel stand out. We invite you to experience our great service and earn Priority Club points with each stay!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Richmond West End Short Pump
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 92 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    92reviews

    • 5 Stars
      72
    • 4 Stars
      14
    • 3 Stars
      4
    • 2 Stars
      2
    • 1 Stars

    Excellent service from front desk @ check-in & check-out

    By

    July 30, 2015

    platinumelite

    The lady that checked us in was very helpful getting us checked in quickly, as we were running late to get to a wedding, even though there was a slight scheduling mishap. When I had booked our room thru the IHG website, I had accidentally booked it for the previous night, it had been an extremely busy week. We got checked in, dressed for the wedding, and headed out, it was an evening wedding. We did not have an opportunity to speak with the front desk again until the next morning when we checked out. While we had been at the wedding, I'm assuming, the lady at the front desk called into the hotel/IHG headquarters/customer service and explained what had happened and was able to get my reservation switched to the correct day Saturday night not Friday night as I had mistakenly booked. When we did check out, she informed us of the good news and also gave us a hotshot to start my truck because I had left the light on getting our stuff out the night before. I feel terrible I can't remember this lady's name so she can be recognized for her EXCELLENT SERVICE! Thanks IHG and make sure you keep these types of team members!!

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    Great Room

    By

    July 29, 2015

    platinumelite

    This is the first year we have had to request hanicap access rooms.
    This roomfelt safe and was well equped with hand rails etc.

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    Great Staff

    By

    July 27, 2015

    platinumelite

    Continuous great experience week to week. Staff is EXCELLENT. Room and accommodations are always great. From the outside of the hotel to the inside, the hotel is clean and inviting.

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    Great Place to Crash

    By

    July 22, 2015

    Spent most of my time at my son's place, but it was a great place to sleep and gear up for the next day and a long drive home.

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