Please enter a valid city, zip or airport code to continue your search.
Please select Destination.
Please select Check-in and Check-out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreLess Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreLess Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name

    Candlewood Suites Richmond West End Short Pump

    Best of West End Richmond is at this Hotel's Doorstep

    The Candlewood Suites® Richmond West End Short Pump hotel offers apartment-style suites with amenities that welcome the hotel's guests to West End Richmond, VA. This hotel is a winner of the prestigious Quality Excellence Award in 2009 for outstanding service and hotel standards!

    Guests are in the center of a bustling commercial community when they stay at this hotel's location in Richmond, VA, which is situated close to the West End real estate district, Capital One and CarMax. The on-site complimentary Business Center has computers and a printer, and the hotel provides free copy and fax services at the Front Desk for our guests. Each suite has free Wi-Fi access and a large executive desk to help you keep up with your work.

    Vacationers enjoy the charming history and beautiful scenery in Richmond, VA. The hotel is within minutes of Monument Avenue, historic downtown Richmond and the state Capitol. Guests can satisfy their need for speed while watching an exciting NASCAR race at Richmond International Raceway.

    Amenities, location and service make this hotel the perfect choice for both short- and long-term travelers. The pet-friendly policy (fees apply), free DVD library, Fitness Center and free wired and Wi-Fi access are a few of the great perks that make this award-winning hotel stand out. We invite you to experience our great service and earn Priority Club points with each stay!

    Read More
    Read Less

    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update
      [{"start": "1184904000000","end":"1216526400000", "desc": "Stay and Play Package now available $130.00 includes hotel accommodations for one night and (one 18 hole) round of golf (include green fees and cart)."}]


    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.


    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Richmond West End Short Pump
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    Recommend This Property

    Overall Experience


    based on 64 reviews
    Recommend This Property

    Ratings Breakdown


    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Stars

    "General" review


    March 03, 2015

    I couldn't recommend this facility more. It was truly a home away from home while I was off doing a tremendous amount of work away from my family.

    So much of this experience, I would attribute to the superior and excellent staff. Start with Jason the manager, he is an excellent leader and a kind man who treats each guest it seems with the highest level of respect. When I would have the smallest of problems it would be treated as if I was the most important person at the facility and any issue would be handled quickly and beyond satisfaction.

    Martha the sales manager, was always there with a warm smile and suggestions about the best places to visit in the Richmond area, and also wonderful restaurants. One time at the end of her shift, I was stuck and wasn't sure I was going to make my flight home out of Richmond because my car service was delayed, and she gave me a ride to the airport! Talk about service.

    Nicole at the front desk in the morning was always there with a warm smile and help with anything that I needed. She did a great job, and always made me feel like I was right at home.

    Christina. It was like having a sister who's working where you live. She just was the nicest woman, and She was so interested in what was going on with an easy smile and a warm hug for you at the end of a long day away from your family. She was just such a nice person, everybody there was just so nice. Be sure to ask stop at the desk and chat with Christina. : )

    Rooms are great, and they were immensely flexible and let me check in and out and come and go when I left to see my family.

    The rooms were well cared for, always clean and fresh.

    I give the facility a five star review, and look forward to returning next time I'm in Richmond.

    Thank you Candlewood.

    Read More
    Read Less

    time to update


    March 03, 2015


    time to update if you're going to charge the price I paid

    Read More
    Read Less

    my stay


    March 02, 2015


    Stayed at hotel for 40 some days. Staff excellent. Incredibly clean. Beds great. Like cupboard...although too tempting for a late night snack.

    Only one minor suggestion. Used gym. Not bad equipment but suggest that you have some type of hand sanitizer to wipe down machines after use.

    Read More
    Read Less

    My extended stay


    February 27, 2015


    My stay at this hotel was pleasurable. The staff were friendly, courteous, professional and always available for assistance. The hotel's location made it easy for traveling anywhere within the area. It was close to a multitude of restaurants and shops.

    Read More
    Read Less

    Book With Us Advantage