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Rated 4.2 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by no reservation - no problem Walked in on race weekend in Richmond with no reservation. Got a smoking room - clean and quiet! No smells in the corridors, unlike many other extended stay hotels. Great staff. September 15, 2014
Rated 5.0 out of 5.0 by Fantastic room setup and friendly staff We had been in the Richmond area for a week helping our son and daughter-in-law pack up their house for a move. When all the furniture was moved out, we had to spend one more night in town before heading back to our home in Upstate New York. The Candlewood was close to their 'now previous' home so it only made sense to stay there. We were pleasantly surprised when we got to our room and found such a beautiful set up. The towels were plush, the bed linens soft and everything was so very clean. A very relaxing environment to wind down in after a hectic week of packing. Will most definitely stay in this Candlewood and others as we travel to Florida each year. September 12, 2014
Rated 5.0 out of 5.0 by Great for Richmond activities I have used this hotel for both Richmond Nascar races the last two years. I booked it for 2015. excellent only about 15 or 20 minutes from the track. Easy to get to off I-95 or I-64. Will continue to use in the future. September 11, 2014
Rated 5.0 out of 5.0 by great quite place very clean the staff is great , the rooms are clean , i stay there 2 times a year , would stay no were else . most hotels raise there prices on nascar weekend not here . Patel and his staff are the best September 9, 2014
Rated 5.0 out of 5.0 by Welcome Home Amazingly, Michael and his Team always remember their guests' names, making stays away from home much more pleasant. I watch them welcome hotel guests personally. A very nice touch when you're out of town. The property is clean and well maintained, AC works well and rooms are very comfortable...signs of a well run operation. I travel extensively and I stay a couple times each month when I'm in the area and I wouldn't stay anywhere else. Exceptionally managed and a unique experience for a chain hotel. Well done!! September 8, 2014
Rated 5.0 out of 5.0 by Great service The staff at this hotel is very friendly and helpful. We reserved 3 rooms all for family and were able to have them all next to each other. We were recognized as IHG members. And although the rooms were all clean they could use some updating. But most importantly all 3 rooms and bathrooms were clean, we felt comfortable and safe. August 27, 2014
Rated 4.0 out of 5.0 by room arrangement Bed too close to one side, making it impossible to enter from that side. Otherwise room was very adequate. August 21, 2014
Rated 1.0 out of 5.0 by Find another hotel!! We booked this room for a couple and their ten month old baby. we all had come to the area to visit Kings Dominion and because we didn't want to take the long drive back home, we decided to spend the night. They informed us that the bed was to small and the husband ended sleeping on the couch in an effort to be comfortable. We checked in late and didn't have the opportunity to move to another hotel. This room was sub par as well. the room was poorly cleaned and the furniture was in poor condition. If they had an opportunity to stay again they would not. the customer service was very poor and didn't help to make their stay enjoyable!! August 20, 2014
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