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Rated 4.1 out of 5 by 79 reviewers.
Rated 3.0 out of 5.0 by review They forgot to clean my room twice, always had an excuss, front desk was good at the start went down hill the last few nights. Noise level wasn't the hotel it was the business beside them they started early in the morning, and that was before 5 am becasue thats when I got up. June 12, 2014
Rated 4.0 out of 5.0 by Knowledge of Front Desk Staff We were disappointed that the front desk staff couldn't answer simple restaurant questions like who delivered great pizza and things like that. Also, the front staff made excuses that they were not from around that area so they couldn't really help us. June 11, 2014
Rated 4.0 out of 5.0 by Great value though some rooms noisy Overall, this property is a great value. The rooms are updated, fresh, and nicely appointed. The staff is very friendly and responsive to any needs. The amenities are great too. The only critical comment is that any rooms in near proximity to the primary external building air exchange intake will experience significant noise pollution with frequency, to the point of interrupting sleep. Beyond that, a great stay. June 8, 2014
Rated 2.0 out of 5.0 Dirty Hotel with Broken Furniture Staff was friendly enough. Our room smelled like stale smoke. My business chair had a broken wheel. Found a beer cap on the room floor. IHG customer relations sent me a standard "canned" apology when I complained about the Holel. I probably won't be staying here again. June 3, 2014
Rated 5.0 out of 5.0 by Great room, awesome comfort, great amenities We were extremely happy with our stay and our time spent in Denver at the Candlewood Suites and we always enjoy our stays at the Candlewoods. June 1, 2014
Rated 4.0 out of 5.0 by nice overall nice place to stay but rather dated funiture. prefere breacfast bar instead of food pantry. no make up area in room June 1, 2014
Rated 5.0 out of 5.0 by Great service Amy was extremely helpful. The room was well equipped with high quality dinnerware. I was pleasantly surprised with every aspect of my room. I have never stayed at Candlewood Suites before but now I will make it a point to look for a Candlewood when I travel. May 20, 2014
Rated 2.0 out of 5.0 by person the building has a strong smoke odor throughout the structure. I was assigned a room on the 3rd floor east end but could not take the strong smoke odor so requested a room on the first floor. even on the first floor east end the is a residual smoke and pet odor and by morning this was very noticeable. I have stayed a number of times at this property over the last year but based on the smoke and pet odor unfortunately will not stay again. Enjoyed the staff who were very professional. May 12, 2014
Rated 1.0 out of 5.0 by management Would not stay here again. The billing is so messed up they over charge me. I checked in the person that was running the desk was not well informed on how to do so, When i would pay every friday the next day i would get a hold for another charge for the next week stay to verify the funds. I have never been charged that kind of hold. When i checked out they told me i had a zero balance. Then the next day i got charged for another week they said i missed a week what hotel would let u stay a week with out paying. Then i had some mail sent there and the same person that check me in didnt call my room to tell me there was a charged that had to be payed so they just turned it away. Was not pleased at all with the service of this hotel and would not stay long term. March 20, 2014
Rated 4.0 out of 5.0 by Key The only problem was your Key card maker was out and I had to be let into my room. February 26, 2014
Rated 5.0 out of 5.0 by Great Customer Service The staff was very friendly and helpful. Whatever we needed the staff at the front desk was more than willing to help. The room was clean and very accommodating. In a great location! February 17, 2014
Rated 5.0 out of 5.0 by Excellent staff, nice room, and pet friendly Right away I was greeted warmly and was told that bringing my cat was no problem. As a platinum member I was given some credit at the cupboard, which was really nice. Free washers and dryers and affordable detergent made my stay extra nice. Recommended. February 10, 2014
Rated 5.0 out of 5.0 by Everything you want I used my holiday inn points to get 2 free nights here so I don't know the price for a suite, but this room had everything I could have asked for. Spacious, clean, flat screen tv mounted hi enough to watch while laying down, kitchenette with full fridge/freezer, big bathroom with soft towels. It was quiet but that is partly due to it being a bit off the beaten path and almost tricky to find once you turn off the main road. Laundry on site. The only thing I would add is a hot tub. January 3, 2014
Rated 4.0 out of 5.0 by Nice Hotel I have been staying at Candlewood Suites for the past 5 wks. One week of that time was at this location. The staff was friendly the only problem I had was that I was staying for five days and was told that they were not able to give out the extra coffee packets for the coffee pots in the rooms per management. The rooms were very clean, but getting to them was not. I stayed on the third floor and as soon as you get off the elevator you are hit with a terrible smoke smell and there were stains on the carpet in the hallway. I also asked for a receipt when I left and was told that they couldn't provide me with one since it was being paid for with a company card, seemed a little strange to me. How would I know if the company was being charged for things I didn't use? November 20, 2013
Rated 3.0 out of 5.0 by Average in Denver We just left a beautiful location in Aspen and had a night to Stay in Denver before our flight left DIA in the morning. Should have stayed in Aspen another day. It was adequate but nothing great. Pillows weren't very good. AC / Heater was loud / Didn't sleep that well. The one bright spot was: Staff was friendly and helpful October 23, 2013
Rated 2.0 out of 5.0 by Hallways smelt like cigarette smoke While our room was smoke-free, the rest of the hotel did not smell pleasant. October 7, 2013
Rated 5.0 out of 5.0 by Great experience The room was cozy and comfortable, a home away from home. I stayed almost a week while I looked for an apartment as a permanent residence. The staff were always friendly and eager to help in any way. I love the area as well, convenient to shops and groceries. October 4, 2013
Rated 5.0 out of 5.0 by What a great place to stay! The staff at this place were incredible. They were so nice and would do anything for you! Thanks to AMANDA, SHAYLA, the young man at the front desk as well as the overnight all were great! Housekeeping staff were fantastic too!!! October 3, 2013
Rated 5.0 out of 5.0 by Highly Recommend Stayed at this property twice now and both times were a great experience. The staff is friendly and very helpful. Rooms were clean, comfortable and very functional. September 15, 2013
Rated 5.0 out of 5.0 by Quiet was surprised at the room quality for the cost Our new place to stay now when come down out of the mountains for a city visit!! Room was spacious... clean and jut a greatbuy.... Off the highway 2 blcoks whcih meant was very quiet!!! September 5, 2013
Rated 5.0 out of 5.0 by Great hotel Great all round hotel that is comfortable, very clean, great location, an close to the lite-rail. This is one location I can count on when I wipe out the drawers that I have never found dust or leftovers from the previous customers. The cupboard is great for snacks or when you don't feel like going to the grocery store for dinner or breakfast. Having the free laundry facilities is super for longer stays without having to load your "dirties" to a Laundromat or being nickeled and dimed to death like other hotels. August 16, 2013
Rated 5.0 out of 5.0 by Comfortable and reasonably priced accomodations Good rate and accommodations for those traveling especially if they want to be able to cook in room, bring pets. Wish they'd sell me the bed. Very comfortable. Thank you. August 13, 2013
Rated 4.0 out of 5.0 by Good lodging touchy fire alarm I've stayed at this hotel several times, this time for 22-nights. My stay was enjoyable, except, the fire alarm went off two-times during my stay: one night at 10 p.m. and another night about 1:30 a.m., both times I was sleeping soundly, awakened by the alarm and had to leave the building while the fire department conducted a premise check; Both times a false alarm. The desk person (both times) said that someone was cooking in their room and the smoke from the cooking set off the alarm. July 31, 2013
Rated 5.0 out of 5.0 by Pleasant staff and well kept facility The staff was curtious and helpful. The bed was comfortable, the kitchen area was clean and well stocked with dishes and cleaning supplies. Bathroom was a generous space and well maintained. Couldn't get the icemaker to work, however, staff was more than willing to provide ice for us. And don't forget the free washer and dryer usage! Great experience July 28, 2013
Rated 2.0 out of 5.0 by Poor Television Channel Selection The cable or satellite TV service does not include any of the local sports teams. It is not possible to see the Colorado Rockies on Root Sports. Also, it is not possible to see the Denver Nuggets on Altitude Television...nor, is it possible to see the NHL playoffs on NBC Sports Network (formerly labeled Versus). A pathetic approach to customer service. When I checked in, the desk clerk (very gracious BTW) said, "Have a good, relaxing evening." I wanted to do that and ordered carryout Chinese food and planned to watch the Colorado Rockies baseball game -- plus complete some light work. I couldn't do that, because no Colorado baseball on the hotel's available channels. I thus had to leave the hotel and drive about 1/2 mile to a pub with appropriate television channels. June 8, 2013
Rated 5.0 out of 5.0 by All the comforts of home My husband and I recently stayed at this property and had a great experience. The rooms have a small kitchenette that was available for our use...very handy. The staff was very friendly. The only drawback that I would say is that they did not accept cash on the weekend nights. While we travel, we like to pay cash and that was not an option. June 4, 2013
Rated 5.0 out of 5.0 by Great front desk We were treated very kindly on this trip. We are Priority Club members. This was recognized and appreciated. May 25, 2013
Rated 1.0 out of 5.0 by Smelly hallways (smoke) and no cleaning Although the staff was as kind, helpful and friendly as any I've ever encountered, I was disappointed in that there were no king beds in the whole place, and most importantly, it smelled very bad from smoke. I believe that many construction workers probably stay here for long periods of time and smoke, with the staff not doing a thing about it. This being a smoke free building should not allow this. Also, I stayed for 7 nights in a row and no room service at all. I understand your policy but for that period of time I would think you should have someone come in at least once to clean, freshen up and provide clean linen and towels. May 16, 2013
Rated 5.0 out of 5.0 by Candle wood Lakewood,Co Great place to stay for extended buisness trips! Price was fairly reasonable but the room was reall nice and comfy. Free washers and dryers and the Cupboard was great for those late night munchies! Defintly stay here again. May 1, 2013
Rated 5.0 out of 5.0 by friendly help at the front desk and cleanest rooms in colorado The help wasn extremely quick and with a smile. Great deals. And some of the best service that i have ever had. Extremely quit and with a quick way to which ever area your trying to get to. My favorite place to stay in colorado! thank you so much April 10, 2013
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