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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 130 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    130reviews

    • 5 Stars
      103
    • 4 Stars
      21
    • 3 Stars
      3
    • 2 Stars
      3
    • 1 Stars

    Clean and Incredible Staff

    By

    May 18, 2015

    From the moment we arrived to the moment when we checked out we felt right at home. The staff was AMAZING and so helpful. Due to my husband having eye surgery he was of course in a quite bit of pain but, he even mentioned how relaxed the staff made him feel and how nice and clean the rooms were. This being said I would recommend Candlewood Suites, Greenville, NC to anyone and already have to be honest. We saw the other amenities that they had to offer but out stay was short and not under the best of situations so we weren't able to enjoy had we been on a pleasure getaway. Thank you All, So very much all other places could learn a lesson from the Staff at Candlewoods Suites, Greenville, NC. I apologize that I don't remember their names because they were Truly precious gems on our visit.

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    DO NOT STAY HERE

    By

    May 13, 2015

    club

    Found body hairs on my bed spread, towels in bathroom had hairs in them from previous guests, inexperienced front desk staff that was uncaring to problems encountered.

    Posted byHotelStaff
    May 15, 2015
    First I want to apologize for any discomfort and inconvenience that you experienced at our hotel. Our housekeepers and front desk staff feels horrible that we had a guest feel that way about the hotel. We like to believe that we provide excellent customer service to our guest and make sure their needs our meant. If at anytime you have a bad experience at the hotel please inform the front desk or management. We have our business placed at the front desk. I would have wished it was bought to my attention when you were here so that I could have corrected any issues that you had. Thank you again for taking the time out to express your concerns. I hope you will come back in the near future so that we can change your opinion about our hotel. Thanks!
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    Friendly staff and nice room

    By

    May 13, 2015

    platinumelite

    I had a great experience here. The staff was very friendly and helpful and the room was nice. No complaints at all

    Posted byHotelStaff
    May 13, 2015
    Thank you for taking the time out to provide feedback. I love to hear that our staff was friendly and helpful. We encourage excellent customer service skills and thank you for acknowledging that. We look forward to seeing you in the near future. Thanks Tamy Moore Director of Sales
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    Comfortable bed and friendly service

    By

    May 12, 2015

    club

    My husband and I completely enjoyed our two- night stay here. The staff was very friendly. Our room was great and the bed was very comfortable.

    Posted byHotelStaff
    May 14, 2015
    Thank you for taking the time out to share your experience at out hotel. We appreciated your business and look forward to seeing you in the near future.
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