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    Candlewood Suites Indianapolis - South

    Candlewood Suites Indianapolis - South

    Relax in our casual, comfortable, “home away from home” pet friendly extended stay hotel in Greenwood Indiana for a great night’s sleep.

    Our spacious suites with fully-equipped kitchens make life a little easier while traveling. Here you can enjoy our complimentary Wi-Fi, business center, gym, guest laundry along with our Signature Candlewood Cupboard market. Lending Locker and our Outdoor Gazebo Grill.

    We are located just off I65 (exit 101) just minutes from the Indianapolis International Airport (IND) and downtown Indianapolis host to Lucas Oil Stadium, Bankers Life Fieldhouse, Eli Lilly, Indianapolis Children’s Museum , White River State Park, home of the Indianapolis Zoo.

    Locally, we are convenient to Greenwood Park Mall, Cummins, Endress Hauser, Mitsubishi, Nestle, Duke Energy, St. Francis Hospital and the Greenwood Municipal Airport with Camp Atterbury and University of Indianapolis close by.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Indianapolis - South
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 111 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    111reviews

    • 5 Stars
      78
    • 4 Stars
      21
    • 3 Stars
      8
    • 2 Stars
      1
    • 1 Stars
      3

    really a great hotel

    By

    April 04, 2016

    This is now the third time we have stayed in this hotel, the staff is very friendly and The hotel is very clean and overall quiet. parking lot is well lighted and lots of restaurants very close by. I would recommend this hotel to anyone coming to the Indy area. It is because of this hotel that our company is now trying to use candlewood suites or the IGH chain as much as possible.

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    Paper thin walls and information left for everyone to see

    By

    March 16, 2016

    the walls are paper thin at this location. We could hear the conversation from the next room and the TV loud and clear. They would not or could not move us not sure which as never got a reason why. Also, they did nothing to lessen the issue with the noise.

    Upon check out there was no one at the desk as a large roll down cage had the office enclosed. I found an envelope with my last name on it on the wall. It was not sealed and anyone could have gotten my personal information as it was left for everyone to review.

    This was the worst IHG property I have ever stayed at and makes think twice about all IHG properties.

    Posted byCustomerCare
    March 27, 2016
    Dear Moetou915, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like to apologize for not meeting your standards regarding our rooms and for the less than satisfactory experience you had at check-out. We also regret the inconvenience caused by the noise level during your stay. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments for evaluation. We value you as an IHG Rewards Club Gold member and hope to have another opportunity to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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    Never going back!!!

    By

    March 16, 2016

    This is my third time writing this review, and will continue to do so until my review is posted. The staff working at the front desk were
    rude and unhelpful when an issue came up. I was basically told by the front desk staff "not my problem". When I asked to speak
    with a manager I felt the manger was no help and that he could
    have cared less if the issue was solved.
    I have stayed here many times in the past 3 years, but I will never go to this location again. They have lost a customer and I will let others know of the horrible experience I had this last visit. In the past I have bragged about this hotel and how great it was but never again will I go here.

    Posted byHotelStaff
    March 21, 2016
    Thank you for writing your review. I am the new General Manager at the hotel and was disappointed to hear that one of the staff thought any guest issue was "not their problem" and that your issue was not resolved. I apologize for your inconvenience and want to assure you that I will be working with the staff to ensure this is corrected. We value your business and hope you will give us another opportunity to serve you. Kathi Ballard, General Manager
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    Ordering Room on Internet/phone

    By

    March 14, 2016

    I was disappointed with the service that was received on the phone they indicated that the hotel was full but when I call the hotel they had open rooms and could not get any discounts. When I call the 1800 number they still said the hotel was full when I told them I just got off the phone with the hotel they hung-up on me. This was very upsetting that your call service would do this.

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