Rated 4.1 out of 5 by 64
Rated 4.0 out of 5.0 by hotshot1234 Only smoking rooms available
Overall the room was nice, had a normal size fridge and kitchen range/sink with other amenities (silverware, plates, glasses, even Tupperware). I'd stay here again because even though I did have a few things about the room (see below) that I didn't enjoy, it wasn't a very bad experience.
Booked a non-smoking room but only smoking was available. Never smoked a day in my life and left smelling like an ashtray every morning because the smell was in the drapes, the carpets, the mattresses, the walls, everything.
The pillows were horrible, like sleeping on something filled with hay that would never stay in a decent shape to support my neck. The A/C would kick on SUPER-HIGH for a few minutes to fast cool the room, which would make me freeze for about 15 minutes, then as it gradually warmed up, it would take too long to kick back on so I'd wake up sweating. I dared not adjust it because I didn't know if I could handle it any colder as that initial blast was crazy.
August 22, 2014
Rated 5.0 out of 5.0 by freid Great palce to stay
Courteous and professional staff. Great ammenities. Great location.
August 21, 2014
Rated 2.0 out of 5.0 by Pittsburgh Bob Not what was reserved
Room did not have a sleeper sofa as requested. Reservation staff touted a free breakfast but it did not come with one. Nice, clean rooms though - you may not get what you want though.
August 18, 2014
Rated 5.0 out of 5.0 by Tony 76 Great service
The shuttle service was a life saver for me as I was not very comfortable driving around in that area.
August 13, 2014
Rated 4.0 out of 5.0 by Jake23 Great stay
We stayed here for a few weeks while we closed on our house. The hotel was overall very nice. The staff was very friendly and the hotel was very new and clean. The check-in process was very easy and the rates were very affordable. The only problem I had with the stay was the cleaning staff barely spoke any english, pretty much just hi and good; making asking questions or trying to get something from them extremely difficult. Also, we asked them to come by at 1 p.m. when we would be gone and they didn't come clean until 5 p.m. Other than that small thing that one day we had a great stay. I would definitely stay there again if I had to and would recommend this hotel to anyone needed a place to stay in the area.
August 12, 2014
Rated 5.0 out of 5.0 by TwoFatDogs Clean, comfy, and pretty quiet
We were very happy with our stay at Candlewood while we were in the area house hunting. We stayed for two weeks, and were so relieved to find an affordable place to stay with a kitchenette that allowed our two bigger dogs. The rooms were comfortable and generally quiet (seems like they are well insulated), the staff was very friendly and helpful, and the amenities like the dog walking area and free laundry facilities are incredibly useful. Our only issues were minor. The internet connection was not very reliable and would disconnect fairly often, which was frustrating but not a huge issue. There were two instances in which I went to exchange our used towels for some new ones and was told someone would bring me clean washcloths later since they were washing some at the time, but no one ever brought any. Our mattress was comfortable, but one side was very squeaky, so I sometimes woke myself up when I'd roll over onto a squeaky area. Also not a huge deal, but not ideal. For the price, we found this hotel to be a very good deal, and we would stay here again.
August 10, 2014
Rated 5.0 out of 5.0 by r.nels Friendly front desk, and a great shower!
Everything was great, the only complaints I have is; 1.No pool. 2. Maid service only once a week was not the greatest. 3. Shuttle driver was extremely sluggish in picking us up after lunch, Hecor was rude, and acted like he couldn't comprehend English. All in all, a great hotel, and I would happily stay there again, anytime.
August 7, 2014
Rated 1.0 out of 5.0 by Msdiva824 Very Bad Experience
This was the worst experience I have ever had at hotel in my life.
August 7, 2014