Rated 4.3 out of 5 by 49
Rated 5.0 out of 5.0 by ladytraveler80 Always Amazing
This is the only choice for us in Harrisburg. They allow my dog to be everywhere and they treat her like a guest. They have a huge play area. The rooms are so clean and the staff friendly!
February 11, 2014
Rated 1.0 out of 5.0 by Jimmynick Bed was not clean upon check in
That is all remember about our stay: Bed was not clean upon check-in. There were long black hairs in the bed when I pulled the covers down and lay down to go to sleep. I called the front desk and asked for clean sheets so I could change the bed myself. If we weren't exhausted, we would have left the hotel altogether. It was late when we checked in and we were tired, thinking that we may not get a room in another hotel close by. Even though the rest of the room looked okay, I still got the heebie geebies thinking that it wasn't clean. I used tissues to open doors, never took my socks off and wiped down the sink with a hot facecloth and soap. Our rate was reduced by a few bucks, but it's still very unsatisfactory. The desk clerk was good, but the dirty bed outweighs any positive experience we had.
February 2, 2014
Rated 5.0 out of 5.0 by labradog labradog
Have stayed at this property regularly during trips to/from Florida with our dogs. We're always received and treated very well and made to feel welcome. Great service and convenient location off I-81 and close to services/restaurants/shopping. Highly recommended.
January 12, 2014
Rated 5.0 out of 5.0 by sharon57 Recommended visit for families
The staff on site, I found to be most friendly and accommodating.
My room was very clean and the bed was comfortable.
January 11, 2014
Rated 5.0 out of 5.0 by Petros Candlewood at Harrisburg - Excellent!
Just a brief review of my stay over the 2013 ThanksGiving. The room was very clean with enough towels to last for a few days. Everything in order, very comfortable bed and pillows. Ample size desk/table for one to do their work, convinient light right above desk with LAN connection and power outlets within a foot of the desk.
Staff very - very polite and helpful, even at 2:30 in the morning! I went up to my room, right after checking in, and within 30 minutes the girl who did the check in, was calling to find out if everything was OK, and how did I like the room! Very nice people work there and I am sure management deserves some of the credit. Job well done!
Nice location, close to the highway and with many places to eat and shop within about 1 mile. Very happy with my stay.
December 4, 2013
Rated 5.0 out of 5.0 by AndyChicago One Month Business Stay
This was a great value. Rooms were clean and new with full size refrigerator, dish washer and free laundry mat across the hall. Exercise and pool available while the family visited. All equipment was in prefect conditions (TV's, microwaves, pots and pans, internet speed). Fresh towels and daily newspapers and I was in great shape for the month.
November 25, 2013
Rated 4.0 out of 5.0 by mattmc57 Consistantly Good
Have stayed at this candlewood for many years while attending the PA Ride Safety Seminar. Property is always very clean and in great condition. Staff is always very cheerful and willing to help. The are one of the few properties that recognize me as a Platinum member at check in and also have a welcome home gift for me.
November 9, 2013
Rated 1.0 out of 5.0 by hfitz dirty toilet
The room itself is too small to consider it a suite. It has a kitchen so I guess it's a suite but the room is so small. . . I found that there was only one big towel so I called to have someone bring up more towels. A man did. I had him look at our toilet. It had black spots all over the top, as if it had not been cleaned for weeks. He agreed that it was dirty and told me to ask housecleaning to come and clean it. I did ask someone at the desk to send someone up on our way out. If someone did while I was out, that person does not know how to clean a toilet. I still felt it was dirty on our return back to the room. I was so floored that the toilet would be dirty at a hotel. . . I was surprised also that there was no breakfast because on the website it says that there is. Oh, they only give you one bottle of shampoo/conditioner mixture. If you are staying at this place, take your own conditioner. The amenities do not exist at this place. I was very disappointed. I had to buy bottles of water at $2.00 per bottle! Ugh!
October 29, 2013